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Help »   Privacy 

Privacy statement

Hattrick Ltd, a company with its registered address at Suites 41/42, Victoria House, 26 Main Street, Gibraltar, publisher of Hattrick.org, has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.

Hattrick has under the Gibraltar Data Protection Ordinance of 2004 registered as Data Controller with the Gibraltar Data Protection Commissioner (http://www.gra.gi/index.php?site=dataprotection).

Hattrick processes the data itself and is the legal entity responsible for processing the data. Further, Hattrick's Game Masters, as a part of administering and supervising the games, act as Hattrick's data assistants and process the data, within and outside the EEA area. The game masters have entered into confidentiality agreements with Hattrick to protect your privacy. Since the game masters act as data processors the game masters have no independent responsibility for the processing but all such responsibility is borne by Hattrick Ltd.

Purpose of Hattrick's processing
Hattrick will process your data for the purposes of operating and administering Hattrick, to gather statistics and in supervising adherence to these terms and conditions and the Game Rules and for the specific purposes explained below.

Data Collected
Hattrick stores user data that has either been submitted to our system by you (such as account details or in-game communication), data that has been created or logged automatically by our systems (for example IP logs or game updates), as well as any manual notes that has been added by customer service, developers or Game Masters to record account events.

Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. IP addresses are also logged and used for security purposes, and may be used in abuse investigations or to identify cheaters within the game itself.

Cookies
We do not use cookies to extract information from you, solely to simplify your visits, mainly by having cookies remember which language and specific part of the site you want to start your visit with, or to remember last login date so that we can distinguish new users from returning ones. A temporary cookie is also used to keep track of your "session". Without that temporary cookie (which is not stored after you quit your browser) you would have had to log on again on each page. You can turn off cookies in your web browser (more information about this is available at http://www.aboutcookies.org/). This will however make it more or less impossible to access many of the functions on our web site. When you follow links from Hattrick to other web sites, these may install tracking cookies on your computer. This is beyond the control of Hattrick.

Advertisers
We reserve the right to use cookies for the purpose of serving and/or targeting ads, offers and other marketing messages.

No personal customer data is ever shared with the advertising companies.

Registration Forms
Our site's registration form requires users to give us contact information (like their name, e-mail, and postal address).

Contact information from the registration forms is used to get in touch with the customer when necessary. It is in the users interest to submit truthful information, as this is also used to verify the user's right to his or her account.

The customer's e-mail address is used to send an e-mail verification message, Hattrick newsletters (this can be opted out from), password reminders upon request, inactivity reminders, subscription expiration reminders, order confirmations, information about changes in the terms of use and very seldomly information about new features to users with deleted accounts.

Demographic and profile data is also collected at our site. This information is shared with advertisers on an aggregate basis.

Order Forms
Our site uses an order form for customers to request information, products, and services. We collect contact information (like their e-mail address), and financial information (like their account or credit card numbers).

Contact information from the order forms is used to get in touch with the visitor when necessary.

Financial information that is collected is used to bill the user for products and services.

Surveys
Our occasional voluntary online surveys ask visitors for demographic information (like zip code, age, or income level).

Contact information from the surveys is used to get in touch with the visitor when necessary.

Demographic and profile data is also collected at our site. This information is shared with advertisers on an aggregate basis.

External Links
This site contains links to other sites. Hattrick is not responsible for the privacy practices or the content of such Web sites.

Special Relationships
Hattrick will not share customer data with outside companies or sites, even if we have a special relationship with them. Sponsors, business partners, co-branded sites or content providers may get the opportunity to offer products and services to you within the Hattrick web site, but we will ask you before passing on any of your personal information to other parties. The only exception is if another company needs the data for the operation of the service and they agree to adhere to our privacy policy or if Hattrick would transfer substantially all of its assets relating to the game to another company.

Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Uploaded Public Information
If you upload pictures of yourself, Hattrick will consider your uploading as your express consent to the use of your picture. If pictures would include pictures of your friends or other third parties, you must ensure that such persons have consented to the publishing of the picture before uploading it.

Other In-Game Information
All other information that you directly or indirectly create or access within Hattrick is considered to be in-game information and may be accessed and used by us for the operation of the game, including investigations into cheating, fraud or criminal activities. Barring a court order, we will not share such information with third parties other than the police, our Game Masters, our system administrators, our legal representatives and companies that develop or operate the game and have agreed to adhere to our privacy policy.

Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. These include firewalls, physical security and password protection.

Opt-Out
You can choose to terminate your Hattrick account at any time by contacting a local Game Master or if that is not possible by contacting Hattrick at privacy@hattrick.org. E-mail messages may be sent to all registered users. You can opt out from receiving most messages only by terminating the account. You can opt out from The Hattrick Newsletter under My Hattrick > Preferences > Site Preferences.

Data Quality/Access
This site gives users the following options for changing and modifying information previously provided:
- You can change your data under MyHattrick > Preferences.
- You can contact your local GM using the in-game messaging tool.

Contacting Hattrick
If you have any questions about this privacy statement, or the practices of this site, you can contact privacy@hattrick.org. If you want a copy of your personal data, or if you want us to erase it, please send us a personally signed letter to the address stated above.

Amendments of the Privacy Policy
Hattrick may from time to time revise this Privacy Statement by updating this posting. Such amendments will be communicated here, to the e-mail address stated in your account or through a notice on our home page. Your continued use of this site and the resources enabled by the site will signify and represent your consent to such processing and of the conditions set out in the Privacy Statement.

 
 
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