... if you experience something else, please report it
7-21-2015 Ball posession
Recently we released a new version of the match engine. As of this update we started showing the actual average of the ball possession during each half of a match instead of showing the ball possession percentage at the end of each half.
7-7-2015 Confidence update
Some users have questioned why there is no confidence update between the reset for the new season and the first Cup game. The new system works as it is supposed to, and while we are sorry if this detail has not been clear to everyone, it will stay this way and there will be no compensation or extra updates. Users that have a lower confidence than they had hoped for for this first game will soon catch up through matches played and hired Sports Psychologists.
6-18-2015 Release notes for June 18th
Today, along with the Supporter Week Trophy, we have released a new default lineup type for Supporters. This default line up can be used in Tournament, Ladder and Single matches if no other match order has been placed.
5-6-2015 Release notes for May 6th
Today we have a few releases concerning mobile phones. Now if you want to login to Hattrick from your mobile phone, you get automatically redirected to m.hattrick.org. There you can then find a link to our desktop site and upon clicking giving you the ability to permanently prevent automatic redirects in the future.
Also in the reminders page, we have a new option now, which makes it possible for you to receive push reminders in your phone.
4-28-2015 Challenging problems
Currently we receive many reports from users not being able to arrange friendlies. We are looking into the problem and hope to solve this as soon possible. It is no longer necessary to report this to your GMs. We apologize for the inconvenience.
Update 23.30: We have now located and fixed the problem and you will be able to arrange friendlies again.
4-25-2015 Connection issues
We were facing some problems with our servers earlier today which made it impossible to connect through the regular site. Access to our site has been restored. Please note that we have disabled login to our http site for the time being. Instead please login through (https://www.hattrick.org)
Transfers were stopped shortly after the connection problems started and all transfers between 18:23 and 19:30 HT-Time have been extended by 90 minutes.
Please note that transfers with a deadline between 19:30 and 19:45 HT-time have been extended by 30 minutes.
This morning Hattrick was down for several hours due to a problem with our Internet Service Provider (ISP). Because we were also unable to reach our servers, we were not able to stop the transfer market and therefore there will be no transfer extensions. We apologize for any inconvenience this may have caused you.
1-19-2015 Release notes January 19
From now on you will be able to see how many of your players have individual instructions on the training page for senior teams. Additionally, you should now be able to find all players matching the criteria when searching for experience and leadership on the transfer list, regardless of their other abilities. You will also be informed when you have been invited to a youth league.
There were also a bunch of other fixes that didn't make it to today's release notes.
1-9-2015 January 8th Release Notes
We fixed a bug where you could see if substitutes were going to happen when watching a 'Live match'. We also fixed a problem where attendance was not shown in walkover matches. And from now on you can also see which of your players have a red card in the lineup page.
Also, various other fixes that didn't make it into these release notes have been applied in order to give you a better Hattrick experience.
1-5-2015 Cup problems
Last week the Cup games in some leagues were not played correctly. As a result, a small number of teams (less than 48) have lost training. Unfortunately, we cannot regenerate this lost training for these teams.
12-11-2014 Shop orders not activated
During the past few weeks we have had some problems with several (not all) shop orders that were paid by bank transfer by Global Collect. The orders were not being activated after we received payment confirmation. We have fixed this problem now.
There may however be some open orders still left. If your order has not been activated within 5 business days, please contact Customer Service and they will help you make sure that your order gets activated as soon as possible.
Orders made after December 8th have not been affected by this problem.
11-25-2014 Change when hiring a new coach
When hiring a new coach, the system will now check your actual finances rather than the cash your club had on the latest financial update. This small change has been done to make the coach system work closer to user expectations, as well as making it a bit safer to use for clubs that are low on funds.
Put simply, the system will now check the amount of funds you have available (the amount in parentheses) instead of what you had at the last update.
9-8-2014 Youth team activation problem
Currently there is a problem with youth teams not being activated. We're hoping to have a fix available tomorrow at the latest. There is no further need to inform your GMs about this problem.
Update: Problem has been solved.
8-25-2014 Release notes August 25
From now on, you can see how much money has been moved to and from your board reserves on the finances page. Apart from this we also fixed the set pieces bonus not being taken into account on the team training estimation page.
8-19-2014 Release notes August 19
Today we have released a bunch of stuff that you may like. You can now see all league names in your own language. If you like seeing them in their own language better, you can change it here (/MyHattrick/Preferences/ProfileSettings.aspx)
Now all shapes, patterns, and colors are available for non-Supporters in the logo editor. Symbols are the only thing that isn't available to non-Supporters now.
Furthermore, we have released fixes to the ratings predictor which only used half of the home grown bonus. Youth league admins can now leave their league without being forced to delete them and we have fixed issues when activating your youth academy for the first time.
8-18-2014 Wrongly reported skill drops
Today some of you may have noticed an excessive amount of skill drops in your training report. Many of these reports were incorrect and we have fixed the issue, but we're still working on correcting those reports. This is only a presentational issue, so there is no need for alarm. Your players have been updated correctly.
Update 13:30 HT Time: All reports have now been corrected.
8-12-2014 Cup attendance improvements
We have fixed a bug that caused a low attendance when playing against street teams. We also improved the attendance in divisional cups so that those matches will generate more income than international friendlies.
8-8-2014 Tweak to new cup system
We have made a tweak to the cup system in order to prevent the Consolation Cup consisting of mainly street teams. This means that losing teams in round one of the Emerald Challenger Cup and round one of the Ruby Challenger Cup will move on to the Consolation Cup. Originally only losing teams in rounds one and two of the Emerald Challenger Cup would continue in the Consolation Cup.
8-5-2014 Disturbance of services
Tonight we suffered from some problems which caused several pages to become inaccessible and which forced us to stop transfers. The problems have been taken care of now and service will continue as it did before. Transfers between 22:13:06 and 22:45:00 HT Time have been extended by 60 minutes.
7-22-2014 Weekend friendlies and qualifiers
We would like to remind everyone to check your line-ups for the weekend friendlies as they will use the friendly lineup by default, whereas you might want to use your league lineup instead.
As of this season you will now also find the upcoming qualification matches on your series page. This will help you to see in a blink of an eye which teams in your series have a qualifier scheduled.