System information - complete
3-18-2024 About Sunday Downtime
Hattrick went offline Sunday afternoon around 15.30 CET and stayed down all evening. The reason was a failed disk in our database server, which was not critical in itself, but it had follow-on software effects, which led to a spontaneous reboot of the operating system. When the system came back online, we had to perform various maintenance and repair tasks to ensure that all data was intact and secure before bringing the site back up.
When the site came back online, we extended all the transfers whose deadlines were during the downtime and immediately afterwards by 24 hours and then restarted the game engine. This made it possible for the game engine to catch up overnight, making sure most matches and scheduled updates were on schedule by Monday morning.
In the end, no game data or otherwise important data was lost. What was lost was time, and the chance for many users to submit or update their match orders during Sunday afternoon and evening. We considered delaying the restarting of the game to give users a second window to submit lineups, but as often is the case in situations like this, we would then risk new problems, and we decided it was safer and better not to do this.
Please let this serve as a reminder of the importance of submitting match orders early, and having a standard lineup as a backup. You can always revise a placed lineup close to kick-off if need be, but not having any decent lineup in place is always risky.
Today, we applied a small fix, which means that users who are aiming to achieve the goal of watching all league matches live this season will not be penalised for this downtime. Matches will be counted as having been seen.
3-5-2024 Release Notes, March 5
• We have changed the start page so if you visit Hattrick for the first time or with a new device or browser, the login box will no longer be visible right away. Instead, only the sign-up button will be in focus and existing users should click the link "Do you already have an account?" to get to the login dialogue.
If you, like most of our visitors, come to Hattrick from a known browser (with the appropriate cookie), everything will look just like before. This is a small change that most of you will not notice, but it will make the landing page clearer and more functional for newcomers to the game.
• A fix has been made so that the “preview bracket” for the Cup, which shows your potential next opponent, can now be shown also while the current Cup round has recently finished.
• We have also added back the link to the old series tables for youth leagues, which had been misplaced.
3-3-2024 Match Issue with Counter Attacks
We are aware of an issue with our match engine where an unexpected high amount of counter attacks have been created in certain matches. Our team is investigating and we will keep you updated as soon as we have news.
2-17-2024 Release Notes 15th February
The following fixes and improvements have been released:
• Added latest season to old series page on youth leagues between seasons
• Fixed a presentational issue with match orders page and youth players skills in Firefox
• Removed the timeline events from the match report on youth matches because the data shown was not correct
• Fixed translation issues with the Player Position in the new league events.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
1-28-2024 Chat Portal Issues
We're experiencing some issues with the Chat Portal that slow it down considerably. We apologise for the inconvenience.
1-23-2024 League Expansions
We have today announced Guyana and Tahiti as new Hattrick leagues next season.
We also want to announce that six leagues will be expanded with a fourth division: Cape Verde, Ivory Coast, Moçambique, Trinidad & Tobago, Nicaragua and Dominican Republic.
This will make room both for more local users and for new additional teams, in case you have been waiting for your chance to join.
1-16-2024 Single Matches renamed Duels
You may notice that we have started replacing the term "Single matches" on the site, instead replacing it with "Duels". In many languages this is already what single matches are called, now we make the change also in English and some other languages. This change is in preparation of a bigger revamp of all match types that take place outside the core game (Tournaments, Ladders, Battles etc) and which will be announced next week.
Duels will work exactly the same was as Single matches, this is just a name change.
1-11-2024 Facebook Login Issues
There appear to be some issues with logging in through Facebook. We are working hard together with Facebook to try to resolve this problem as soon as possible.
If you are unable or not willing to wait for this, then you can try to reset your password by clicking on the 'Lost your password?' link and submit either your login name or registered email address with which you then can reset your password. We will then send you an email to your registered email address with your login name and the possibility to set a new password.
If this doesn't work, you can contact the 'Privacy & GDPR' who can try to help you get back into your account. A link to the contact form, you can find at the bottom of our website.
1-10-2024 Issue with matches resolved
There was an issue that caused some matches to be delayed. The issue is fixed now and matches are being simulated.
12-19-2023 Shop Issue Resolved
This morning we solved the problem of last night where it was not possible to purchase the Silver, Gold and Diamond packages that were on offer. If you were one of the affected users, you can now run to the store and take advantage of the offer now.
We've also solved the issue affecting the orders with Gold and Diamond with the 12+3 option purchased between 10:10 this morning and 12:03. The affected orders will be handled in the next hours, so you can expect the extra 3 months of Supporter (+ the gift to another user) pretty soon on your account. There is no need to contact the Shop individually.
12-18-2023 Shop Issue with Campaign Offer
We are aware of a problem with processing the payment request after selecting the payment method. If this problem affects you, don't worry, we will try to fix this as soon as possible.
There is no longer the need to send us a message about this if you are affected. We will publish a new message here when the issue has been fixed. You can go to bed without a problem now, as the offer will still be here tomorrow!
We apologize for the inconvenience if you have been affected by this unfortunate mishap.
12-7-2023 Chat Notification Issues
We're having some issues that may cause you to get a chat notification for the Hattrick Masters final. We are working on it.
11-21-2023 Release Notes 21st November
The following fixes and improvements have been released:
• As of now you will get a message from your secretary when a scheduled transfer is coming up (24h before) and once again when the player is being transfer listed.
• The badge shown to you when you are able to call your youth scouts will be hidden as soon as you visit that page, and is not shown again until after the next financial update.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
11-10-2023 Youth Academy Updates
We’re introducing a one-time window until November 17th, 23:59 HT time, where you can leave any youth league you’re part of and join a new one. The 7-day rule from your last match will still apply when you join the new league. Additionally, we’ve added the option to use Hall Of Fame players as scouts on your Scouting Network. We hope you find these updates enjoyable!
11-7-2023 Improved Manager News Box
We introduce a recent improvement to your My Office page, enhancing the Manager News sidebar box. Messages will no longer disappear with a single click, offering you more control over your inbox. Unread messages are now clearly highlighted in bold, ensuring you don’t miss any important updates. Plus, we’ve organised bid messages to prevent your inbox from getting cluttered during bidding wars. You can also quickly identify the source of each message as the team name is now prominently displayed. Enjoy your enhanced inbox management!
10-16-2023 Season Start Reminders
Welcome to the new Hattrick season! As managers prepare for the first league round, we want to give a gentle reminder that two previously announced changes have taken effect.
First of all, specialities for Goalkeepers are now active in the game. These changes were announced in an Editorial last year:
(/MyHattrick/News/Archive.aspx?messageId=73687&isEditorial=0&onlyEditorials=0)This season also marks the start when new coaches will be paid a full regular staff salary. Existing coaches are not affected and will be paid whatever you are already paying them.
Read more in our announcement of this from back in June:
[link=/MyHattrick/News/Archive.aspx?messageId=75762[/link]
We wish you a great start to the season!
The HT-team
9-11-2023 Update with Match Lineups Bug
We would like to inform you that the recent bug affecting match lineups in certain leagues has been successfully resolved. Our development team has re-simulated the affected matches using the original data, and all updates have been reinstated. All player and team statuses are back to normal.
We appreciate your patience and support during this process and sincerely apologize for any inconvenience caused by this issue.
UPDATE: The final details with series tables, top scorers, finances and achievements are also solved now.
9-9-2023 Issues with Match Lineups in Some Leagues
Because of a problem in the match engine this Saturday morning, the lineups and ratings for home teams in league matches were wrong. The affected leagues are:
Chinese Taipei
China
Mongol Uls
Vietnam
Kampuchea
Hong Kong
Indonesia
România
It's complicated for us to try to re-simulate those matches during the weekend while matches for all leagues are being played, so for now we have paused updates for these leagues and will do our best to roll back the matches and related updates, and re-simulate them on Monday.
The match data has been saved, so even if the re-simulation takes place on Monday, it will be with the player status and all values from today.
8-31-2023 Technical issue with push notifications in our Android app
UPDATE: We've fixed the Android app's push notification problem. To continue receiving updates, please update to the latest version once it's available on the Google Play Store. Usually, it takes a few hours.
We are currently experiencing technical difficulties with the push notifications in our Android app. Our development team is actively working to resolve this issue and restore normal functionality as soon as possible.
We apologise for any inconvenience this may cause and appreciate your patience and understanding during this time.
7-13-2023 Release notes 13th July
The following improvement has been released:
• You will now have the ability to retire your current player-coach into the Hall of Fame. This can be done from the player page in the same way that you would fire or promote any player but with the difference that in this case he will remain being your coach. This has also been specified in the message before you confirm.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
6-15-2023 Delays for Generation Trophies
We will be troubleshooting the issue tomorrow morning. We apologize for any inconvenience caused.
4-6-2023 Paypal Temporarily Unavailable
Paypal has temporarily been disabled as a payment option. We are hopefully able to re-enable it within a couple of days. We apologise for any inconvenience this may cause you.
3-5-2023 Apache league teams can't be accessed
Tomorrow morning we will be looking into the issue of not being able to access Apache league teams. We apologize for any inconvenience this may cause you.
2-28-2023 Release Notes 28th February
The following improvement has been released:
• We released a new system that keeps track of NT related offenses similar to what is already in use on the forum side of things. We will also clear everyone's ban slate (except for a handful of managers that took things a step too far in the past), so we all start afresh.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
2-28-2023 Server Move Update & Downtime
The server move is going well so far. All hardware has reached the destination and today we are installing the equipment.
We would like to point out that in our initial communication we mentioned that the final downtime would be today, Tuesday, morning. It will in fact be tomorrow morning, as is also showed in the current downtime information on the site.
We hope to have everything back to full working order (including the match archives) by Wednesday evening.
2-28-2023 New Leagues & Campaign
Many users are taking advantage of the current Platinum campaign to try out starting a secondary team in one of the three new leagues Nepal, Burkina Faso and Grenada. Here are a few things that you may want to know regarding this:
* The new leagues had a problem at the start because new teams did not get any players. This was resolved before the weekend.
* We ran out of slots for new teams in Burkina Faso and Grenada. Yesterday, these two leagues got a new division which means there are plenty of room again for anyone that wants to join there. However: With the added divisions, late arrivals are likely start one division lower than the first ones. If you choose Nepal, everyone will start in the same level. Your choice.
* We extended the Platinum campaign to Wednesday midnight (one more day)
* The National Cup for the new leagues will be created on Thursday morning. If you get a team before then, you will get a place in the Cup for the first season.
* The 16-week rule normally restricting users to open a new additional team if less than 16 weeks has passed since the opening of a previous additional team. This rule has been temporarily suspended until midnight, March 1.
Have fun everyone!
2-21-2023 Rating Bug Solved
We have fixed a bug which affected the contribution of loyalty to the match ratings of your team. In general, it caused players with high loyalty (such as homegrown players) to perform worse than expected, while players with less loyalty might have performed better than expected. Matches were affected from Wednesday last week, while fixes have been out since this afternoon. We are sorry for the problem and grateful for the help we have had from users when troubleshooting the issue.
2-20-2023 Qualification matches for HTAL
The qualification matches for the Hattrick Anniversary League were not created as they should have this weekend. We are working on this and the correct matches should appear in your match lists soon, hopefully during Monday afternoon.
2-17-2023 Double Update
In some leagues, the daily update that includes fans and training intensity ran two times instead of once - on Wednesday and Thursday instead of just on Thursday. This was caused by a bug that has been fixed now, so we don't expect it to happen again. The extra update will not be reversed but effects will normalize over time. We're sorry for any potential issues caused by this.
2-13-2023 Release notes 13th February
The following fix has been released:
• We fixed an issue where externally hired coaches were wrongly shown with the mother club icon.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
12-22-2022 Emerald Cup redraw: Resend match orders
The draw for next week’s Emerald challenger cups was incorrect, in all leagues. We have redrawn these Cups today. This means all teams now have the correct opponents.
IMPORTANT NOTE: The redraw meant we had to discard all existing match orders for these cups. If you already sent match orders for next week’s Emerald cup match, you need to submit new orders. We are sorry for the inconvenience.
12-16-2022 Ruby cup problems
Because of an issue with the next cup round in all Ruby cups, we unfortunately had to delete all those cup matches for next week and recreate them.
Affected users who already submitted orders for their ruby cup match will need to resubmit their match orders and each affected user should have received an HT-mail informing them of this mishap. We apologize for any inconvenience this may have caused you.
12-10-2022 Slow site this weekend
The hardware replacement we installed this week is the reason the site is slower than normal. The new hardware is identical to our old one, so the problem is not that it is underdimensioned, but rather there is something in the configuration that is not optimized. We will keep working on this, but we expect the site to stay slow for the rest of the weekend. We are sorry about this. We are still seeing the consequences from the downtime last week.
11-23-2022 The revolution is over
All good things come to an end, but also some bad ones.
The bad thing that we decided to end today was the existence of the “Join my revolution!” achievement, as it has been the cause of two types of spamming - both in terms of team signups, which lead to extra work for GMs, but also in-game spamming between users.
If you had already gained this achievement, you will be able to see it as a disabled achievement. But it will no longer count in your point total and no new ones will be handed out.
11-17-2022 More resolved cup draws
More cup draws didn't works as expected and new cup draws are being made for the following involved leagues:
• Coupe de France (France)
• KNVB Beker (Netherlands)
• Puchar Polski (Poland)
• Switzerland Cup (Switzerland)
• Copa de España (Spain)
We expect this to be done in approximately half an hour. We thank you for your understanding and apologize for any inconvenience this may have caused you.
11-16-2022 Cup draws resolved
Yesterday, the Round 2 cup draws for Italy and Germany did not work as intended. The bug causing this has been fixed and new cup draws made for the leagues involved.
11-15-2022 Cup draws for Round 2
We have reports that the wrong teams seem to be getting the home field advantage in the 2nd Round of the national cups. We are investigating this and will, if needed, redraw the matches for next week.
11-14-2022 Hattrick downtime
This morning Hattrick was not available to many of our users for approximately an hour. Transfers were stopped as soon as possible and were extended later when the site came back up with an hour. We apologize for any inconvenience this may have caused you.
11-3-2022 Transfer limit working again
The Hattrick Anniversary league transfer limit is now working again as it should. A total of 118 transfers that had been listed in "violation" of the transfer limit have been removed. Three of these had received a bid. Some teams that have had transfer listings removed may still be allowed to list some of their players, so it is worth checking if you are still under your limit.
11-2-2022 Anniversary league transfer limit bug
Today, a bug affecting the transfer listing limits in Hattrick Anniversary league made itself known, allowing teams that should no longer be able to list players to list players anyway. We have identified and closed this loophole during the afternoon, but for the time being all players listed by HTAL teams today remain on the transfer list. Tomorrow Thursday we will take a closer look at this situation and delist any players that are being sold when this should not have been possible. In practical terms this means: All players listed that belong to a team that were always within their transfer limit will STAY on the list. All players listed by teams that have exceeded their limits will be removed from the transfer list. The teams can then choose to list those players again that they have a right to sell given the communicated transfer limits.
We are sorry for the "scare", but this way no players will be sold against the given rule, and teams that may have listed too many players by mistake today will have a chance to sell them with a small delay.
10-26-2022 Maintenance on youth and match archive
On Monday morning the 31st of October we are doing maintenance on the databases for youth teams and archived data (like old match results).
We start at 07:00 until 10:00 HT-Time
Whilst the archive is offline you're not able to transferlist or see match history for players, and you will not get correct data from old matches and stats.
10-9-2022 Application error on youth players
There has come up an issue regarding application errors on youth player pages. We hope to be able to fix this at some point tomorrow. It is no longer necessary to inform your Gamemasters about it.
As a workaround workaround you can use our mobile app or go to our mobile website
(https://m.hattrick.org). We apologize for any inconvenience this may have caused you.
10-4-2022 Release notes 4th October
The following fixes and improvements have been released:
• It is now possible to remove your additional teams from your previous teams list on your manager page if for some reason you no longer want to show off with it. Please note that a removal will be irreversible.
• After the final whistle when viewing a live match, players are no longer seen on the pitch. They may have gone to the dressing room, the club house or possibly home.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
9-2-2022 Friday morning downtime
This morning, the site was down for a few hours due to a database issue. The site was up again around 10.30 HT-time (CET). Transfers with deadline during the downtime, as well as transfers with deadline until 12.00, had their deadlines extended. We are sorry for the inconvenience. All systems are working again now.
8-25-2022 Ladder fairness update
We have changed the intervals of teams which can be challenged when you participate in a ladder competition. In a ladder you can challenge teams above you, and as you progress upwards the numnber of teams you can challenge will always narrow. By design, there has always been certain bottlenecks in ladders where it becomes harder to find an opponent, since you are AT a point where your selection is smaller while the teams just behind you still have a bigger selection. We have done a number of changes to make these bottlenecks less painful, primarily by adding more intervals, especially within the Top 200 positions in a ladder. We also fixed a bug which caused some teams with lower ranking to get smaller selections.
These bottlenecks have been especially noteworthy in the Anniversary Ladder competition, given the size of it and the fact that it operates at a higher speed.
Given this, we have also decided to extend the Anniversary Ladder. Teams that end at the top on the original finish date will receive their prizes, but we will also have a new end date at the end of 2022 - four more months in which everyone will get a chance to grab a new set of prizes
The fixes are already in effect, and are applied to all ladders.
7-22-2022 Double promotion bonus, trophies and fan contribution (HTAL)
Because of a bug some HTAL (Anniversary League) teams received the promotion bonus twice, double trophies and fan contributions. This will be corrected on Monday, so be advised to be careful spending this unexpected money.
We apologize for any inconvenience caused.
7-19-2022 HTAL upcoming seasons info
All teams will play in the same cup. There will be no divisional cup for division 7.
Only the first season for any new league is on neutral stadium. This is because teams don't have any rankings yet. So the upcoming season cup matches will have home and away teams.
The deadline is what counts for transfer limits, so if you put a player on the transfer list at the end of the season and with a deadline in the next season, this would count towards the limit of the upcoming season.
In the upcoming season the top 2 teams in division 6 will promote directly. And for div 7 the "usual" rules will apply. This will continue throughout the whole league, so next season the top 2 of division 5 will promote and so on, until they reach the top division.
By the usual rules we mean only the first position will have the chance to promote, best half directly (will replace positions 7-8 in division 6) and the other half plays qualifiers with teams in positions 5-6 in division 6.
7-12-2022 Release notes 12th July
The following fix has been released:
• We fixed an issue for when you were trying to save your training plans, it did not work because the spinner kept on spinning forever.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
7-11-2022 Promotion in HTAL
For this first season in Hattrick Anniversary League, all teams placed first and second in the lowest division will be directly promoted and receive the corresponding bonus. For this reason, we have deleted the qualification matches that were erroneously created for next weekend. Sorry for the inconvenience.
6-7-2022 Application error on youth players
Currently clicking on any youth player will result in an application error. We will try to solve this issue as soon as possible, but latest tomorrow morning when we have all hands on deck. There is no need to inform your Gamemasters about this. We apologize for any inconvenience caused.
As a work around for now you can use our app (or
(https://m.hattrick.org)) and fire or promote there.
Update: Fixed in the meantime.
5-23-2022 Youth and archive downtime
The server we use for youth teams and archived data (like old match results) is currently down. The hardware used for this database is not working as it should, and we are moving everything to a backup machine. This takes time, it can take up to 24 hours, but we hope it can be done sooner.
We are sorry for any issues this may cause for you as a user.
5-13-2022 Board Reserves calculations based on Training Week
Following user feedback, we have changed what days are considered when calculating how much the Board will retain after a player sale (something which only happens to so called "Gold Bar" players).
It used to based on the calendar week (Monday morning 06.00 am being the cutoff), but we will now instead use Training Week (with the training session on Thursday or Friday, depending on your league, being the start and end of the week). We agree with the users that this makes much more sense, since the considerations of how many minutes a player should play are directly aligned with training planning, and to have the two mechanisms follow different schedules is confusing. This change has now been implemented.
5-2-2022 New draw for HTAL Division Battles
Due to an error in the upcoming round of the Division Battles in the Hattrick Anniversary League, it was necessary to delete the matches for this Saturday and create new ones. We are sorry for this, but there was no way to solve the problem without recreating the draw. Any lineups already set will need to be submitted again. No other leagues are affected.
4-9-2022 Multiple League Updates
The Anniversary league series are looking a bit funny right now since the tables have been updated multiple times. It looks like a purely presentational thing, so it should not be a worry, and we are cleaning it up now.
3-26-2022 Saturday Delay
We had a short downtime on Saturday afternoon, which caused matches to be delayed. We also stopped the transfer market and postponed some deadlines. We are sorry for this and hope the rest of the day will be event-free.
3-11-2022 Release notes 11th March
The following improvement has been released:
• Now Supporters can hotlist a prospect player with one click directly on the transfer page.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
2-28-2022 Issues with match replays
This weekend we had issues with the 20 match replays that are automatically shown to all Diamond Supporters, which were wrong in some cases.
We have fixed some of them and others had to be removed, but Diamond Supporters can still get them for free on the match page.
Purchased replays shouldn't have been affected.
Just to be clear, the issues happened only in the replay functionality, the match results weren't affected at all by this.
12-8-2021 Improved Sponsor Offers
Yesterday, we found that the fixed parts of the new sponsor contracts was not calculated in the intended way, and for this reason the formula was updated to increase it by around 5 % for all teams and contract types.
This is now live on the site and has been applied to all sponsor deals, whether they have been accepted already or not.
11-30-2021 Lucky, yet unhappy?
We have added a setting that allows managers to exclude themselves from being handed a free promotion through the “Lucky Loser” mechanism. If you feel you are enjoying your current series too much or that you are not prepared to promote, activating this block ensures that you will never promote unless you have actually won your series. You will not be given one of the free slots that are sometimes given to runners-up if there is free space in the division above
11-21-2021 Duplicate player bug fixed
During Saturday matches the Greek league was affected by a bug that caused some players that had played matches to be duplicated in the team player list. The players were never "really" duplicated, but some records them were, and this caused problems on the site for teams owning those players. The bug was fixed during the evening and the duplicate records are now erased.
11-2-2021 Facebook Login not working
If you use your Facebook credentials to log in (or if know of friends trying to sign up using the same), please be aware this is not working at the moment. If you don't already have a "regular" sign-in (Username/Password) you can set this up by using the "Forgot Password" function on the site.
We are working on restoring the functionality, but since it depends on Facebook as well we can not give an estimate of when this may happen right now.
10-25-2021 Release notes 25th October
The following improvement has been released:
• In order to increase transparency on our forums, you can now see if a post has been deleted by its author or by one of our Hattrick officials.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
9-15-2021 Release notes 14th September
The following fix has been released:
• We fixed several issues with training report graphs where many of the graphs were incorrect and didn't show the right values. This should no longer be the case.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
9-10-2021 Old inconsistency removed from total player experience
We have removed an old inconsistency in the code, that unnecessarily capped the total player experience a team can achieve at 18.5, or “high magical”. This has been reported to us as a bug in the past, and also assumed by users to only have been a presentational “bug”, but the numbers shown were always correct and the full player experience was not used to calculate player events. Now this limit has been removed, which means higher team experience can be achieved and will be used in the match simulations as well.
8-26-2021 Changes to NT achievements
In the new achievement system we replaced the old achievement for being elected NT coach with a new one. The new one required coaches not only to be elected, but also to be reelected, to gain the achievement. In this way, we wanted to discourage achievement hunters from becoming NT coaches for the wrong reasons - we would force them to do a good job for their community, so they could get elected again. after much feedback from the community we realize that the better solution to drop this kind of achievement altogether. The new achievement, “The Nation Stands Behind You”, (which no one has been awarded yet, anyway) will disappear.
The achievement given for NT success, “National Treasure Hunter”, will also change. This will continue to exist, but will have a value of 0 points in the achievement score. Put another way, we are removing NT achievements from the achievement “competition” system, to ensure healthy motivations for everyone involved in the NTs.
Of course managers that have done well for NTs sin the past still want to show this off! We managed to recreate the “National Treasure Hunter” achievement for previous seasons, which means we have added this achievements for all managers that reached at least the semifinals in the past.
8-23-2021 NT Player and Team updates
Last Friday, we encountered issues with the player updates after the National Teams matches. As a result, the team updates were also delayed. We fixed the issue earlier today and everything is catching up. We apologize for any inconvenience caused.
8-19-2021 Apache League and Cup participation
On Saturday, 21/08 at 15:00 HT Time, we will create the cup matches. This means that all teams that signup after that will not have guaranteed cup participation. If you want to participate in the cup, you should signup before that.
8-19-2021 NT Updates
There was a delay on National Team daily updates. The team spirit and team confidence updates ran 6 hours after the original schedule (around 09:00 instead of 03:00 HT time).
7-8-2021 Minor hickup
Because of a minor hickup, transfers had been temporarily stopped. Transfers with a deadline between 14:10 and 14:25 (CET) have been extended by half an hour. We apologise for any inconvenience caused.
6-30-2021 Maintenance in Hattrick datacentre
On Wednesday 7/7 - 2021, the datacentre that host's Hattrick, will be doing a second try of a complicated maintenance on the power cords. There will be two power shutdowns, the first at 7:00 CET and the second 18:00 CET. Each break will be 5 to 10 minutes.
6-18-2021 Missing flags
Recently we changed how flag collections are archived and in the process converting for some users this didn't go entirely correct and if you appear to be missing flags, then that is because.
The good news is that our Gamemasters can quickly fix this for you if you have been affected by this bug. All you have to do is to send them a message about it. We apologize for the inconvenience caused.
6-9-2021 New match time for Masters on Mondays
Please note that for the rest of this season, all Monday matches in the Hattrick Masters will be played at 16.00 HT-time instead of the regular 20.00 kick-off.
This is done to prevent conflicts with the new National Team schedule.
Remaining match times in Masters this season:
2021-06-10 20:00:00
2021-06-14 16:00:00 (NEW)
2021-06-17 20:00:00
2021-06-21 16:00:00 (NEW)
2021-06-24 20:00:00
This information has been sent out as a HT-message to all participating teams, in addition to being published as a SysInfo.
5-10-2021 Missing updates after the last Friday's NT friendly match
Last Friday, we had a few missing updates during the transition from the old NT system to the new one. We fixed the bug and made it sure that it won’t happen again next time. We worked on the actual missing data today and we have the following notes:
- From the player updates, we recovered the player Experience, the Goals and NT Caps statistics. The match will not be visible in the matches or the performance history.
- We sent the salary bonus to the owners of the NT players.
- We recalculated the Lineup Experience based on the starting formation of the match.
You will probably have a couple of missing events here and there, but the rest are just presentational. Thank you and we apologise for any inconvenience.
5-6-2021 Release notes 6th May
The following fixes and improvements have been released:
• We fixed an issue where no fixtures were shown for the current season on the series page.
• We added a small feature for Hattrick-ML (forum, HT-mail, etc.) to use Accesskey + I, + U or + B to quickly insert italic, underline and bold tags, same as when you click on the buttons. Accesskey varies depending on the browser, for Chromium browsers it's Alt, in Firefox it's Alt + Shift and could be other combinations in other browsers.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
4-22-2021 Downtime morning of April 22
Earlier today, around CET 10.30 our servers went down unexpectedly. The transfer market was paused shortly after, and we worked to get the system back up again which happened around 11.00 CET. All transfers were extended by 60 minutes. We apologise for the inconvenience.
3-31-2021 Maintenance in Hattrick data-centre
On Tuesday 06/04/2021, the datacentre that host's Hattrick, will be doing some complicated maintenance on the power cords. There will be two power shut downs, the first at 07:00 CET and the second 18:00 CET. Each break will be 5 to 10 minutes in length.
3-28-2021 ISP maintenance downtime
From Tuesday morning 30-03 our ISP provider will have a scheduled maintenance between 01:00 - 05:00 CET (00:00 - 05:00 GMT) and we can expect a service interruption of around 60 minutes during this time span.
3-9-2021 Downtime morning of March 9
On Tuesday morning around CET 9.30 our servers went down unexpectedly. The transfer market was paused shortly after, and we worked to get the system back up again which happened around 11.30 CET. We apologise for the inconvenience, and will now analyse why this happened to try and prevent it from happening again.
3-2-2021 Release notes 2nd March
The following fix has been released:
• We removed the frames that you could still see on the match orders page around the player avatars.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
2-8-2021 Release notes 8th February
The following fixes and improvements have been released:
• You no longer place another bid when purchasing 'Extra Autobid' if you already have the highest bid.
• We fixed an issue that was broken for a long while already with inviting another user through the invite link from a bot in your series and where we didn't actually reserve the spot.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
2-8-2021 New match times on Americas Cup and NT daily updates
After the release of the new World Cup, we received feedback from several users that the Americas Cup match times are not convenient for the national coaches. The team spirit update was too close to the match which made it difficult to use the ratings predictor and the technically, different day of the match (Saturday 01:00) created an extra complication on U20 age eligibility. To improve this, and starting from Week 6, we move all Americas Cup matches from Saturday 01:00 to Friday 23:30 and also the daily NT updates (for all NT teams) from 00:30 to 03:00. We will change the daily updates next Monday, but you can already see the new match times for Friday matches.
2-1-2021 U20 CC matches delayed in Asia-Oceania
Today's matches in the Asia-Oceania Continental Championships will be delayed for a short while as we attend to a potential problem before it happens. We expect that the delay will be less than 20 minutes.
UPDATE: Problem solved. Matches are now underway!
1-18-2021 Wrong candidates in office, now expelled
The U20 elections closed this morning, and while the election results showed on the site were correct and using the new election rules, for a short while (around 5 minutes) the wrong candidates were handed the keys to the office. This was quickly fixed, those candidates were removed and the correct ones installed, and the underlying bug fixed. We are sorry for the confusion, and for the false given to these managers that, having experienced a brilliant but unexpected moment of glory, will now have to sink back into obscurity.
1-12-2021 Season Summary Email issue
At the start of each season, we send an email with the summary of your team's last season. A bug caused some of the languages to have a broken email text. If you use one of the following languages, you were also affected
English (US)
Bosnian
Türkçe
Íslenska
Ellinika
Indonesian
Belarusian
Azerbaijan
Furlan
Tomorrow, we will resend those emails. However, some of our users might receive those emails twice, from the old and the new batch. There is no need to report this as bug to our Game Masters.
Thank you and we apologise for any inconvenience.
1-11-2021 Election bug fixed
This morning, elections started. One new feature this season is that additional team owners are now also able to vote in their “adopted” leagues.
However, a bug caused most of their early votes to not be registered. If you are an additional team owner and cast your vote before 11.00 HT-time, please check the page of your candidate and vote again if necessary.
Thank you, and sorry for the inconvenience!
12-8-2020 Archive maintenance part 3
On Monday morning 14th December we intend to finish our two year long archive project so we can continue to store match data in the future for all stat lovers. The archive will be down from 05:00 until 12:00 (CET).
When the archive is offline you will be unable to transferlist or see match history for players, and you will not get correct data from old matches, stats and your flag collection.
11-4-2020 Release notes 4th November
The following improvement has been released:
• For our simple skin users we have done some refactoring which makes things easier to handle for us as well as making it look better for you. We hope you like it too.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
10-27-2020 iOS app update
Today we released a new version 4.10.0 of the iOS app which includes the ability to sign up with Apple. This means we're also adding the sign in option to the site. However, at the moment you'll not be able to connect your existing account. Stay tuned for another big app update coming soon.
9-24-2020 Archive maintenance part 2
On Monday morning 28st September we are continuing with the archive maintenance that we started on the 21st. The archive will be down from 05:00 until 16:00 HT-Time
When the archive is offline you're not able to transferlist or see match history for players, and you will not get correct data from old matches, stats and your flag collection.
9-21-2020 Archive maintenance
We are doing maintenance on the archive today (Monday 21st September). We extend the downtime of archive until 16:00(CET)
When the archive is offline you will not get correct data from old matches, stats and your flag collection.
9-18-2020 Upcoming downtime
On Monday morning 21st September, we are going to prepare the back end for the upcoming seasons and need to take down Hattrick for 120 minutes from 05:00 to 07:00(CET).
After the downtime, the archive will still be under maintenance until 12:00 (CET). When the archive is offline you will not get correct data from old matches, stats and your flag collection.
8-21-2020 Release notes 21st August
The following fixes and improvements have been released:
• Youth stadium capacity and attendance to matches have been doubled
• We fixed a bug that prevented bot teams from receiving formation experience.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
8-10-2020 Supporter not activated
We are working on a problem where Supporter is not being activated after a purchase or renewal, but where money has already been withdrawn from your account. If this has happened to you, then please contact Hattrick Shop staff, so we can follow up on this as soon as the problem has been solved. Our apologies for any inconvenience this may have caused you.
6-22-2020 Match Engine Update
We released today the scheduled update in the Match Engine about the Unpredictable specialty as announced in the MyHT last week.
6-15-2020 New youth matches are not generated
We got reports that new youth leagues are stuck waiting for new matches. We are investigating and will try to fix it as soon as possible, but the fix will be available probably tomorrow morning.
6-4-2020 Missing Global Ladder
We are facing a data loss in one of our databases and the Global Ladder, including all matches, have been disappeared from the website. We are working on the data recovery process to bring everything back. We cannot give you any estimation right now when the backup will finish, but we will keep you updated. Sorry for the inconvenience.
EDIT: Everything should be back to normal now, except for matches older than May 1st. Those will be restored tomorrow.
6-1-2020 Transfers extended
We had an unexpected downtime and all transfers from 18:14 HT time were extended by 60 minutes.
5-27-2020 A bug fix in Match Engine
Today, we released a bug fix in Hattrick's Match Engine where the special event "Unpredictable Own goal" was given to the wrong team.
The SE has more chances to be given to the team which has the greater number of Unpredictable wingers and forwards on field, but it wasn't. This bug is now corrected.
5-22-2020 Missing emails
There are currently some issues with our mails that are being sent to 'hotmail, live, msn and outlook' which we hope to have resolved by the end of next week. If you are trying to validate your email account and if you have been affected by this as well, you can validate your account with another email or with Facebook or Google.
5-22-2020 Release notes 22nd May
The following fixes and improvements have been released:
• You can now write match statements for your youth matches.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
5-8-2020 Release notes 4th May
The following fixes and improvements have been released:
• We fixed some issues with the chat and increased the time that you can see previous messages for from 2 days to 7.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
4-29-2020 New auto-bid rules
We are changing the auto-bid mechanics a little to give better priority to manual bidders. If you are making a manual bid and there is an max auto-bid of the same value, you will win the auction despite the fact that the auto-bid was placed earlier. You will also win the auction if you place a lower bid, and the bot is unable to raise by the minimum amount required without exceeding the maximum auto-bid value.
The change is already active and has been put in place to avoid situations where existing auto-bids could be “explored” by users, without them committing to making an actual bid.
4-3-2020 Release notes 3rd April
The following improvement has been released:
• We have added a button in the Calendar in My Office to go directly back to the current week if you've navigated at least 2 weeks away, either back or forward.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
3-11-2020 Release notes 11th March
The following fixes and improvements have been released:
• It will no longer be possible to close your additional team while you have players on the transfer market from that team.
• If you are using a club theme, then you will now find it on a bunch of pages where it was missing.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
1-10-2020 ISP maintenance downtime
From Monday 13-01 to Tuesday 14-01 our ISP provider will have a scheduled maintenance between 23:00 - 05:00 CET and we can expect a service interruption of around 30 minutes during this time span.
12-19-2019 Release notes 18th December
The following improvement has been released:
• We are now using the new live code which we've been working on recently in an attempt to improve the stability of the live experience.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
12-6-2019 Release notes 6th December
The following fixes and improvements have been released:
• The secretary has been re-added by popular demand.
• We have added a counter in the left menu showing the number of unread messages in My Office.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
12-5-2019 Release notes 5th December
The following fixes and improvements have been released:
• We updated the My Office so the secretary doesn't show up anymore on the dashboard unless he has something to say.
• We also removed the "Hattrick on the web" box. We'll still show the latest blog post if it was posted within the last two weeks. You can access the blog at any time via the My Hattrick menu, and Facebook and Twitter links are always available at the bottom of the site.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
11-28-2019 Release notes 28th November
The following fixes and improvements have been released:
• We have added a page for the division battles fixtures.
• When your bid is increased because you have an autobid, you'll get a new type of manager news in My Office so it can be clearly separated from when you were outbid.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
11-26-2019 ISP maintenance downtime
Because of a scheduled maintenance by our ISP provider, Hattrick was down from approximately 03:58 HT Time until 04:51. Transfers during this time have been extended by 60 minutes.
11-19-2019 Transfers Extended and Maintenance Downtime
Earlier this morning, we had an unexpected downtime and all transfers from 02:37 are extended.
Also, next Monday 25-11 our ISP provider will have a scheduled maintenance between 02:00 - 06:00 and we can expect a service interruption of 60 minutes during this time span.
On Tuesday 26-11, at 05:00 we will have a planned maintenance to apply a fix for the issue that caused the problem this morning.
11-18-2019 Release notes 18th November
The following fixes have been released:
• Several fixes regarding the Division Battles.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
11-15-2019 Redraw second round Division Battle matches
Because of some issues with the pairups for the second round of battle matches, for those leagues who finished their matches before 11:00 today, we had to delete and recreate the matches for the second round. We apologize for any inconvenience caused.
11-12-2019 Matches rescheduled in Division Battles
For technical reasons, we had to reschedule a small part of the Division Battles to start this Saturday morning instead of this and next Friday. Only a few of the Tournaments got affected, but we advice to check your match times again for any change. We apologize for any inconvenience caused.
11-11-2019 Release notes 11th November
The following fix and improvement has been released:
• The injury length of youth players will now be more accurate, and more importantly not always shown as "+1" for all injured players in the match orders.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
10-31-2019 Nightly downtime
Last night we experienced some downtime from 00:30 to 01:59 HT Time because of a service interuption at our data centre. As a consequence we have extended all affected transfers (around 400) from that period to end at some time this morning. We apologize for any convenience caused.
10-22-2019 On Monday's downtime
Our planned maintenance on Monday ran into problems, and we needed to keep the site offline for longer than we expected. As a result of this, we also extended transfer deadlines. Transfers with deadline between 13:34-17:30 were postponed by 8 hours, and transfers with deadline between 17:30-19:30 were postponed by 4 hours. After the site came up just after 19h, the forums and youth system have continued to be down. They should hopefully be up again during the night. Sorry for the inconvenience, but these maintenance windows are necessary to prepare for the new season.
10-21-2019 Scheduled maintenance today
Due to database maintenance later today, Forum and Youth Clubs will not be available approximately from 12:30 to 15:30.
Thank you for your patience and have fun everyone!
10-14-2019 Release notes 14th October
The following fix has been released:
• From now on the position of a team in the series and the ranking on the team page while playing a match will be hidden.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
10-4-2019 Release notes 3rd October
The following fixes and improvements have been released:
• For the NT Assistant Coach we have fixed the sector rating and other small bugs for them on the match order page.
• It is now possible to share transfer listed players to Social media from the player page as well as your series from the serie page.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
9-16-2019 Release notes 16th September
The following fixes have been released:
• We fixed a bunch of match and live related issues.
• We also released a fix regarding the Manager License for users who signed up from mobile.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
8-28-2019 Release notes 28th August
The following fix has been released:
• We have fixed an issue where it could happen that the live page got stuck occasionally.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
8-1-2019 Release notes 1st August
The following improvement has been released:
• We have released an improved design and a much better performance of our start page.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
6-27-2019 Release notes 27th June
The following improvement has been released:
• We have made a small change for when placing bids on a player, that instead of 2 input fields (one for bid and another for max bid) and one button, we now have one input field and 2 buttons.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
6-27-2019 Web servers
There are some access issues with the web site right now, causing new connections to be sometimes denied while those on the servers can continue to use the game as they please. We have paused the transfer for now and will reopen it in the morning. Even if you get an error message when trying to visit Hattrick.org, you can try to access it on m.hattrick.org or directly on one of the web servers, such as www91.hattrick.org or www93.hattrick.org - this seems to circumvent the problem.
5-14-2019 Release notes 14th May
The following fixes and improvements have been released:
• We now show a bot icon in league tables for teams without an owner.
• It will no longer be possible to move the start date of your youth league sooner than allowed.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
4-3-2019 Negative income
We have received several reports from users who report that on their dashboard it is shown that they received a negative income from their match. This is only a presentational error and will be corrected tomorrow morning. There is no need to send your GM reports about this error.
3-7-2019 We have removed 3 zeros from the Paraguayan currency in order to make it easier for managers to simply the financial management and transactions.
The following fix has been released:
• We fixed a bug where HT-mail wasn't shown as "New message" (it was directly moved to read)
As always we also released other minor bug fixes and improvements to improve your experience on our site.
3-5-2019 Bug in Team Spirit updates for National Teams
A few weeks ago, we started investigating a bug regarding the team spirit (TS) updates of the National Teams. Users had realised that the TS drop in these updates were faster than usual. The bug was during Sunday's update where the code would either be triggered twice (leading to two team spirit updates, one after the other) or no update at all. The team spirit update is applied to all teams at once, so there was never any case that some National Teams had a missed daily update while others had a double drop. Now the bug is fixed and it is the second week that the update was problem-free.
2-27-2019 Release notes 27th February
The following fixes and improvements have been released:
• We have added the ability to find a specific mentor by their user name.
• Also we added links to the match type icons which you can find on the matches page and in the matches archive.
As always we also released other minor bug fixes and improvements to improve your experience on our site.
2-22-2019 Stamina training failure
We are currently investigating why the stamina training of this week didn't take place.
Update: We have found the problem and concluded that the stamina training did take place, but that any skill updates weren't presented to you. The bug itself has already been fixed, so that everything will be back to normal next week, however inserting the training events for this week will be done on Monday.
If you already want to check if your player had a skill update, then you can check this against the player performance history. If the player played a match during this training week, their stamina value will be stored there so you can compare.
2-12-2019 Release notes 12th February
The following fixes and improvements have been released:
• Man marking orders will no longer be saved in default lineups (and we have also deleted all man marking orders that were saved in a default lineup before now). This does not affect regular lineups or saved (named) lineups.
• Youth avatars have changed so that they are no longer grey (except the background) but instead use the same coloured avatars as the senior team, this is to make it possible to add the match kits everywhere for youth as well.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
2-6-2019 Release notes 6th February
The following fixes and improvements have been released:
• An issue where the player's avatar mood on the transfer search results page wasn't the same as elsewhere - has been fixed.
• We now show the fan club changes in absolute numbers besides the percentual changes.
• Fixed a bug in matches when a Resilient player got injured, but because of his speciality he just got bruised instead.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
12-13-2018 Cups issues fixed
The following Sapphire Cups have been affected from a bug yesterday.
România, Schweiz, Hong Kong, Kenya, Makedonija, Bénin, Tanzania, Comoros
Teams that supposed to be on the next round on Sapphire Cup were missing. We fixed the original bug and we recreated the next round with the correct teams. We will contact all the users that participate in the next round to inform them about missing match orders.
We are sorry for this and hope you all have an enjoyable competition despite this problematic week!
11-21-2018 Release notes 21st November
The following fixes have been released:
• We fixed an issue where you couldn't complete a Manager License task when using QuickBid.
• For Youth we fixed the scout comments when you come back to the overview page.
As always we also release other minor bugfixes and improvements to improve your experience on our site.
11-14-2018 New league signup issues fixed
We have now fixed the issues that some users have experienced whilst signing up to the new leagues we announced yesterday. This primarily involved Platinum or Supporter users who had taken advantage of the campaign offer. Here is what was fixed this morning:
* The 16 week limit to when you can start a new additional team has now been removed. This is what has caused existing additional club owners to have trouble with in closing one team and opening another. The limit may come back later, but will remain lifted during this campaign.
* A fourth league level has been added in all new leagues, and the new signups have been moved to this division.
* The Youth Academies for these new leagues should also be working now.
Thank you for your patience and have fun everyone!
11-6-2018 Generation trophy match dates
The matches in the generation trophy this morning was scheduled to be played up to 4 hours later than intended. The cause has now been fixed and we'll be back to the the correct schedule again in round 4 and onward.
11-6-2018 New Design, Foxtrick and opting out
As seen on My Hattrick, today we released a new design for player skills, the player ratings and the transfer search results page. These are changes that we believe will make Hattrick better and that will allow us to speed up development in the future as well, as we now have a similar way of displaying important info all across the site and our apps.
If you don’t like them, you have the option to stay with the old ratings and skill view. Go to your Settings page and choose “Classic” under Legacy settings, and things will stay as they were.
Also, we would like to mention that if you use the browser extension Foxtrick and have problems with the new design, this would be a good time to download a new beta version of Foxtrick. This new version handles the updated design quite well, even if some minor issue remains to be solved. The “Classic” design still works perfectly with Foxtrick.
10-29-2018 ISP maintenance November 1st
As our ISP will be executing maintenance to their equipment, some downtime may occur between 02:00 and 06:00 (CET), November 1st.
Any transfers during downtime will be extended.
10-28-2018 Transfers extended
During the night, we had an issue with the load balancing functionality on the web site, causing logins to the site to not work (the mobile apps were still working though). In order to not cause any unfair transfer dealings, transfers were stopped and once the problem was solved, deadlines extended by 10 hours. Everything is working as it should be again.
9-3-2018 Release notes 3rd September
The following fixes and improvements have been released:
• We have improved the design of the field in the live view.
• Now we show behaviours when showing player ratings in live and the team analyzer.
As always we also release other minor bugfixes and improvements to improve your experience on our site.
6-22-2018 Improved Replay breakdown
What's new:
• The average home and away goals doesn't include penalty shootouts anymore.
• If a match is with cup rules, then there is another bar which shows the W/D/L ratio for 120' results.
• It now has a more detailed breakdown with extra stats.
5-21-2018 Release notes 21st May
The following fixes and improvements have been released:
• We have renewed the transfer compare page. Amongst others we now show the speciality of the player.
• Instead of after 5 seasons, you should now be able to give your avatar a makeover after only one season.
• The Hall of Fame now also includes the caps from players for their National Teams and the number of matches played in the Hattrick Masters.
• Users are now able to follow the HTs without giving up one or multiple bookmarks for them. You can set this in your forum preferences if you are interested in what we share with our community. This feature is available to both Supporters and non-Supporters.
As always we also release other minor bugfixes and improvements to improve your experience on our site.
5-7-2018 This morning's scheduled downtime
When we were about to bring Hattrick back online this morning after the scheduled maintenance we experienced a problem with one of our supporting systems and we had to extend the downtime for an extra 35 minutes.
Transfers between 5:00h and 7:30h (CET) were extended by 5 hours.
4-27-2018 Downtime and extended transfers
This morning, we had error on some pages and we had to close the site for a little less than an hour to refresh database indexes. We are up again now and transfers have been extended by 2 hours. Sorry for the inconvenience!
4-14-2018 Slow Hattrick and Application Errors
Over the past few hours we have encountered performance issues and application errors around the website. We are aware of the situation and we will let you know with more information when we have the details. Thank you for your patience.
Edit: We have now found the problem and the performance now should be back up to the regular speed. Thank you all for the reports.
4-4-2018 Release notes 3rd April
The following fixes and improvements have been released:
• We reorganized the cash information on the finances page.
• We have fixed a bug for saving a standard lineup when your are a non-Supporter.
• League tables are no longer empty right after the league matches have finished.
• Users can sign up again for Stage , the platform where we test new features for our game.
• We have updated the manual for Hattrick International.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
3-30-2018 Trophy delays again
This evening we again had a delay in the scheduling of the next round of the Generation Trophies. This is now sorted and the next round will run as planned at Saturday morning (2 AM HT-time). This delay was caused by another issue, this time by the Supporter Week Trophy, which failed to start as planned, but is now on track too. We hope that this is the last of the Easter eggs for this week :) Our apologies once again for these issues!
3-29-2018 New promotion status for Hattrick International
Due to some database issues, we had to rerun the promotion process for HTI (qualification-relegation matches). Please be sure that you have up to date lineups for the upcoming matches. As a side note, from now on, the promotion rules for HTI will be the same as of the rest of the Hattrick leagues, except the Division III and Division II (next season), since the upper division has only bots.
3-28-2018 Update Generation Trophies
After some further issues, we will reschedule round 2 of most Generation trophies for tomorrow evening, starting at 18 HT-time. These matches will be visible from Wednesday morning. Trophy of Legends and Heroes of 2018 Trophy will continue according to the schedule communicated yesterday evening. We are sorry for the continued delay!
3-27-2018 Delayed Hero Trophy matches
Because of an issue, no fixtures have been created for the second round of the Hero Trophy. A fix will be applied in the coming hours, but because of the problems, these matches will be delayed by 8 hours.
3-26-2018 Delayed Generation Trophies
This weekend, there was a problem with the scheduling of the matches for this week's Generation Trophies,. This has now been fixed, but the schedule of the tournaments will change as follows:
Trophy of Legends: The first matches were played as expected, however the second round was never scheduled. This second round will now be played on Wednesday morning instead, starting around 2 AM (HT-time).
All other tournaments will have their first round played on Tuesday evening, starting around 6 PM (HT-time), and the second round will be played on Wednesday morning.
In other words: ALL tournaments will be 24 hour delayed from their original schedule, up to and including the finals.
We are sorry for this and hope you all have an enjoyable competition despite this delay!
3-8-2018 Release notes 8th March
The following fixes and improvements have been released:
• We fixed an access issue for mentors regarding the training estimation page if their mentee is a non-Supporter.
• From now on we handle things in a better way when the opponent doesn't have recent matches with a valid lineup in the match orders review tab and team analyzer.
• Platinum and Diamond Supporters no longer have a limit when nominating for the Hall of Fame.
• In Tournament, Ladder and Single matches we will now also inform about the weather.
• Benchplayers are now allowed to be set as man markers. They can be set in the review tab and will start man marking when they enter the field.
• You can now see the contribution of your assistant trainers to the background form in the summary on the staff page. We also added the effects to the table in the staff chapter of the manual.
• In the Chances Distribution Table (post-match), non-tactical long shots are now counted as 'Other'.
• we have updated the manual with paragraphs about man marking. You can find this in the chapter 'Lineup: The basics'.
As always we also release other minor bugfixes and improvements to improve your experience on our site.
2-8-2018 Super Replay bug fixed
About 700 Super Replays between 31-01-2018 and 05-02-2018 have been affected by an internal test we were running during those days. We fixed the bug and we also updated all the affected replays with the correct values. Values are cached and need some time to be available on all our servers. Thank you for your understanding.
2-7-2018 Release notes 7th February
The following fixes and improvements have been released:
• We fixed an issue where the team training estimation main page showed different values than the training estimation for a specific player.
• When you remove a nomination for the Hall of Fame, the slot is now re-added. Also player nicknames should be showing everywhere now.
• We also released a few fixes to the match order form, including incorrectly removing the captain and set pieces taker when placing penalty kickers, and some Firefox-specific design issues.
As always we also release other minor bug-fixes and improvements to improve your experience on our site.
1-10-2018 New draw for Hattrick Masters
We had some technical issues during the last update for the Hattrick Masters, and several teams ended up with multiple scheduled matches for the next round. We did the draw again to fix the problem. If you have already sent your orders, you should do it again. Thank you for your understanding.
12-15-2017 Old match engine
All matches (except youth, ladder and tournament matches) will use the old match engine until Monday morning. We replaced it so that the NT and U20 matches will not have any issue's with the new special events.
12-15-2017 Problems with youth matches
Yesterday, we had some problems with the youth match engine which resulted in many matches being played with incorrect lineups, something which also affected the training. This issue was also fixed yesterday. Today we've been trying to find a way to fix the data and training, but unfortunately we've been unsuccessful. This means that the matches stay as they were played. Training has not been lost, but it has been applied according to those faulty lineups. We offer our sincerest apologies for this inconvenience.
12-14-2017 Release notes 14th December
Today we released improved loading time (no spinner) for the match-order and team analyser pages.
12-9-2017 No matches yet for the next Generation Cup round
The next round of Generation Cups havn't been created. We are investigating the reason and will fix it as soon as possible.
We are sorry for the inconvenience this may have caused you!
Edit: We created the matches for next round and we will keep an eye on them during the weekend incase it happens again.
12-4-2017 New matches schedule for the Generation Cups
Due to the high amount of participants in the Generation Cups, we had to change the schedule and add 5 minutes break between the tournaments. All new match times are available now on the main tournament's page.
We are sorry for the inconvenience this may have caused you!
11-23-2017 Short downtime
At 14:00h (CET) there will be a short downtime of approximately 20 minutes because of some maintenance to our database server. Transfers with a deadline during the downtime will be extended.
Update 14:20h (CET): All transfers with a deadline between 14:03h and 14:20h have been extended by 30 minutes.
9-28-2017 Changes on NT & U20 matches
Last week, we ran a poll on the National Coaches forum about the duration of the closed window before the matches. The option to increase the “fog of war”, as it is called in the fora, won by 65%. Starting next week (6th October 2017), all related data of NT and U20 teams will not be available in public for 8 hours instead of 4 hours.
9-22-2017 Fixed bugs and improvements on the match orders page
Today, we released a new version of the match orders page with the following fixed bugs and improvements:
1) Bug: You couldn't remove a player from the set piece's tab
2) Bug: Fixed several minor presentational issues on lineup, team orders and review tab
3) Improvement: Potential skill wasn't visible on Youth players if you had enabled the text only from the site preferences. You can see it now as a background skill bar
4) Improvement: We gave another try to the hovering player card behaviour. Now when you hover on a player, there will be a fixed card on the bottom of the list.
5) Improvement: We added the fixed player card on team orders tab as well
If you have any issue with the changes, you might need to clear your browser cache first.
9-18-2017 Downtime September 18
This night and morning Hattrick experienced downtime due to maintenance work carried out by our network provider. The work was rescheduled from a previous time, and was supposed to take less than one hour. But something went wrong and we were down for much longer than that. The fact that this was a rescheduled downtime led to our failure of alerting you ahead of time that this was happening. We are sorry for this, and of course also for the downtime itself, even though we had less ability to control this.
On the brighter side of things, transfers did not process during this downtime. All transfers with deadline after 02.08 HT-time are still open, and we will extend their deadlines. Transfers with deadlines between 02AM and 09AM will be extended by 12 hours, transfers with deadlines after that by 6 hours. We will also extend the deadlines of transfers happening between now and 15:00 HT time by three hours, to make sure users have time to make it back to the site and bid.
There might be some things on the site that are delayed in addition to this, such as league tables which are now in a queue to synch up. But most things should work as they are intended.
Welcome back!
9-13-2017 Mobile sub orders issue
Currently there are some issues with repositioning players on sub orders through the mobile app, whereas the desktop version works as it should. We will fix this problem tomorrow.
9-8-2017 Release notes 8th September
The following fixes and improvements have been released:
• We have release many improvements for mobile as well as other improvements and general bug fixes based on your feedback regarding the new match order page.
• We have decreased the initial load on the team analyzer for Supporters from 16 to 8 weeks. The maximum possible for Supporters remains unchanged at 32 weeks.
8-28-2017 Updates on new match orders page
During the weekend, we gathered feedback about what we can do to improve the user's experience on the new match orders page. We've worked on it today and we plan to do another batch of improvements next week. In particular:
Improvements:
- We added the option to sort by all skills
- Skill level names are now shown as text, when hovering over a skill bar
- If you have a default lineup or if you have already sent orders for a match, you will enter the match order form on the second tab 'Lineup' during the initial loading of the page. If a player is missing in your saved lineup (due to being sold or fired), the first tab will be opened instead, prompting you to load another lineup or start over from scratch.
- We have removed the salary from the detailed player's card to reduce the visual clutter a little bit.
- Player cards will be expanded automatically when you hover over them in the Collapsed view mode. However, to enable this behaviour, you need to move the mouse to the right and hover over the form meter. This way, you can use the Player list without automatic expanding of the player cards, by scrolling down the left side, over the player names, or you can choose to do it with player card expansion, on the right side of the list. If you have enabled expansion and move out of the player list, it will be disabled, to reduce the impression of a " jumpy" interface. In addition, we enabled the hover effect on field and bench's players
- To clarify the individual order process, we have added a shadow background to the player currently selected. We also inverted the arrow colors. The new background should make the edges between players clearer and reduce the risk of mistakenly deselecting a player you are focusing on.
Fixed bugs:
- Sorting by shirt numbers didn't work on Youth Academy
- Sorting by category had different order on match orders page compared to the players page
- Training mode didn't work if your mid-week match was a cup match
6-1-2017 Paypal issue
Currently it is not possible to successfully pay through Paypal for purchases done in the shop. We are investigating with our payment provider why this happens and to try to solve this problem as soon as possible.
If possible please choose another payment method until we have resolved this issue. We apologise for any inconvenience caused.
5-28-2017 Saturday downtime
On Saturday night, the site was unreachable for about one and a half hours, between 22.30 and 23.45 HT-time. This was due to a power failure in the collocation facility which cause the whole network to go down.
The Hattrick servers were never affected but since we could not reach the site ourselves, we were not able to pause the transfer market during the downtime. Once the site was up again, we postponed upcoming transfers for 90 minutes to give users a chance to return to the site.
We are sorry for the inconvenience this may have caused you!
5-9-2017 Delays on cup matches
Unfortunately we are facing severe delays for the cup matches. We will look into the problem and try to solve it is as soon as possible. Our apologies for the inconvenience.
Update: Everything should work fine now. Just need some time to catch-up with the matches.
4-28-2017 Hattrick International prize money
Please be aware that a number of teams that joined Hattrick International this week have received prize money that were awarded to the previous team. If you received money for last season, which you did not participate in, please do not spend this money. If you already did, stay tuned for how we will adjust your money and any transfers you may already have done. We may also delete bids in live auctions in some cases.
UPDATE: The wrongly distributed prize money has now been withdrawn from the teams in question. Since most teams had not used the extra money, nothing will change for them. We have identified a very small number of teams that have overspent, they will be offered a chance to cancel their purchases to avoid bankruptcy.
4-25-2017 Player ratings fix
For a long time there was a bug in how we presented the average player ratings, so the end of the match had a lot more weight than any other minute. This is why people thought that the player ratings were from the end of the match, when in fact they were supposed to be an average. Now it will be that we take them from the end of the match, which means that in general the ratings will be perceived as lower because of the stamina impact.
4-25-2017 Golden ticket activation
We have received several issues about the Golden ticket activation and the team assignment. Some users couldn't activate the ticket, but a fix will be online in the next few minutes. If you still have a problem, please try again in a while. Other users reported that they lost access right after they got the new team. This will be fixed during the day, but unfortunately, you will have to apply again. Finally, none of the new Golden ticket teams will promote to Division V, regardless of the league position of the botified team they replace.
3-23-2017 Release notes 23rd March
The following fixes and improvements have been released:
• On the team cup page, you can now see how many rounds are still left.
• A few bug fixes for HT-Live and the Team Analyser.
• We fixed a problem with saving the lineup for official matches.
3-20-2017 Matches delayed during the weekend
During the weekend, we had delays on youth, league and tournament matches. While we were fixing some of them, we only found the source of the issue today. All have been fixed now, but youth matches will need a couple of hours to catch up.
3-16-2017 Release notes 16th March
This time mainly changes in the background of which performance improvements for the team analyser is the most important one.
3-10-2017 Match order bug
This week we had a bug where orders saved for the Away team could result in an empty substitution bench for the Home team, as well as all planned substitutions being invalid.
This bug has ONLY affected match orders for Tournaments, Ladders and Single Matches - no other matches are affected, including any League or Cup games.
The bug would only occur for match orders saved through our Stage server between Wednesday 17.00 HT-time and Thursday 10 AM HT-time. All in all a few hundred matches are affected.
If you are involved in a Tournament, Single Match or Ladder match in the coming week, please verify that your orders look OK. The actual bug has now been fixed and any new match orders saved (on Stage or elsewhere) will be working as intended.
2-17-2017 Changes on Quick and Pass Special Event
Last week, we fixed an old, reported bug on the Match Engine, about the "quick rush and passing to another player" special event. Contrary to the rest of the offensive events, this one could be finished only by a forward. We tested the code during the week and now, both wingers and forwards can be the ball receivers.
1-16-2017 Delay on scheduled maintenance
This morning, we closed the site for a scheduled maintenance, which unfortunately took a lot longer than expected. We had no choice but to wait until this update was completed until we could open the site again. Now, at least, we are back up and everything is working fine. Transfers have been postponed a full 24 hours because of this downtime. Also, teams that entered Hattrick International in league level 5, instead of league level 6, have now been moved to the correct place.
Enjoy the new season!
1-14-2017 Confirmed bug on Hattrick International league
We have several reports for new assigned teams in division V for Hattrick International League, while all of them should start from division VI. It is confirmed as a bug and we will move every team to VI as soon as possible. From now on, new teams will be assigned on VI. We try our best to solve it before Monday, but we ask for your patience until then.
12-16-2016 Database issues
Because of some database issues our site was hard to reach or not at all. These problems have now been solved. Transfers with a deadline between 12:34 and 13:22 CET have been extended by 90 minutes.
We apologise for any inconvenience caused.
12-5-2016 Release notes 2nd December
The following fixes and improvements have been released:
• You can no longer join a youth league if you have a friendly match too close to the first league match. This is to avoid a training loss.
• We have finally fixed the clones bug!
• The issue when joining the friendly pool, which sometimes returned an error for no reason, has been fixed.
• The issues with training reports, which sometimes were redundant or skipped reporting a skill, have been fixed.
• We now also inform you within your team events when you accept a player to your academy and when you promote a player.
11-26-2016 Missing financial reports
We found the bug which was causing the missing financial reports on several teams. The problem occurred after the financial update, while we were creating the presentational report only. As a result, the cash on your account is correct. We will work on Monday to retrieve all the available lost data for the financial overview.
We are sorry for the inconvenience.
11-12-2016 Delayed matches
We have delays on matches today starting with Taiwan at 05:00. All the leagues after that have been affected. We have already found the issue behind the delay and the fix is on it's way. Thank you for your understanding.
11-9-2016 Release notes 9th November
The following fixes and improvements have been released:
• We've added different themes to the switch club bar, even if you don't have a club theme.
• Training events in the dashboard have been restructured, so they're shown for both teams. We also restructured the team events box in the dashboard so they're grouped by date, shown by team and scrollable.
• If your stadium has hosted any matches that are played on neutral ground, such as national team matches, you will now be able to to see that on your stadium page. At the same time we've made your stadium usage visible to everyone.
10-28-2016 Browser notifications
It is now possible to activate browser notifications for matches that you follow in the Live Viewer. If you do, you will be notified of new events even if you are browsing in another browser tab or if the browser is in the background.
If you want this, you may need to give permission several times since we need one for each server. If you don't want this, it should be enough to reject it only once. A more detailed announcement will be released next week, but we wanted to give a quick heads up as the feature goes live immediately.
10-11-2016 Release notes 11th October
The following fixes and improvements have been released:
• The scouts in the Youth Academy. When you search for any player type, you will have a chance to get a fantastically talented player. You are still able to find a great player in a specific type, but the maximum potential in his skills will be lower.
• Stadium in neutral matches. We had many cases where the chosen arena in neutral matches wasn't the optimum or was downgraded recently to a smaller one. Since, there wasn't something that participants could do, we make it possible for the fans to get their own portable seats on matches that could handle more visitors than the maximum per seat type.
10-6-2016 Application errors and delay on updates
We had several reports earlier today about application errors around the site and delay on team updates. We found the problem and fixed it. Things are catching up and you will be available to enjoy your team again soon.
9-8-2016 Lost training
Because of the issue with 'unknown players' yesterday, unfortunately players who played a midweek match in Bolivia, Angola and Tanzania didn't receive training as their data got lost and which we are unable to restore. Affected players who played during the weekend matches will naturally receive their training for that. We apologize for any inconvenience caused.
9-7-2016 Unknown Players on Tuesday's matches
In some finished match reports from yesterday's matches, players showed up without names, instead all players were referred to as "Unknown Players". This does not affect the game, results or training in any way so please have patience with this presentational error until we have a chance to fix it. Thanks in advance.
8-30-2016 Release notes 30th August
The following fixes and improvements have been released:
• Stadium attendance is now visible for all.
• The checkbox on the matches page will now remember your last choice on whether to show tournament matches or not.
Apart from this we released various minor bug-fixes and improvements regarding the new Live experience.
8-16-2016 Release notes 15th August
The following fixes and improvements have been released:
• Fixed loyalty in pre-match which was shown incorrectly previously.
• You now have full access to style of play in the Lineup Simulator without a Tactical Assistant
• We have added forum tags for national teams.
• Mentors can now see scout reports on youth academies.
• When searching for a youth league, they are now sorted by first match date instead of by name.
We also released various bugfixes regarding the new Live experience.
8-10-2016 Update on the time when NT, U20 and Hattrick Masters matches are simulated
As you may know, match orders cannot be sent 20 minutes before the match. We do this, in order to have time to simulate the upcoming matches. However, National Team, U20 and Hattrick Masters matches were simulated only a couple of minutes before the match. From now on, these matches will be simulated the same minutes in advance as all other matches.
8-1-2016 Additional time
All ladder, single and tournament matches from 14:46 (CET) today and onwards have the possibility of additional time at the end of the match. Matches that go into overtime will have a 5 minutes break during which players can recover a little bit.
7-12-2016 Update on delayed matches and unknown players
The last few weekends, we had delays on matches and players without an actual player name, calling this "unknown player" instead.
Yesterday we spent the whole day running an analysis and optimisations to try to avoid this from happening again.
We're making a lot of improvements on the site in general, but mostly while matches are played, and we'll have someone online on Saturday to both see how our improvements are working out and to catch any other potential issues "live".
7-11-2016 Login issues
This morning some users experienced issues when trying to log in because of a server problem. We stopped transfers as soon as we could.
Now the problem has been solved and all transfers that should have taken place between 07:30 and 09:30 HT Time have been extended by 2 hours.
We apologize for the inconvenience.
7-9-2016 Delayed matches and unknown players
Unfortunately, we have issues with HT Live and several league games with delays. We are trying to fix it as soon as possible. It is not necessary to inform your Game Masters about problems related to this.
In some leagues, league tables haven't been updated and finished match reports from today show up without player names, instead calling all players "Unknown Players". This is due to delayed batch updates, which will have to be run manually. It does not affect the game, results or training in any way so please have patience with this presentational error until we have a chance to fix it.
We apologise for any inconvenience caused.
7-5-2016 New draw for the Hattrick Masters
We had some technical issues during the last update for the Hattrick Masters and several teams ended up with multiple scheduled matches for the next round. We have performed the draw again to fix the problem. If you have already sent your orders, you should do it again. Thank you for your understanding.
6-22-2016
Earlier this morning, we encountered a technical issue with one of our servers and the site was down. We acted as soon as possible to stop the transfers and we have extended all transfers ending between 07:30 and 10:00 HT Time by 3 hours. Thank you for your understanding.
6-11-2016 We have some servers issues that we are working on...
We received a few reports about Application Errors during login process. Some of our servers are behaving abnormally. We are working on it, but until then, if you encounter any issues, try to refresh the page a couple of times to get into another web server.
6-9-2016 Release notes 8th June
Stamina will from now on be calculated correctly for players who started after the first half and when the match goes to extra time. Many more small fixes were released to improve your Hattrick experience.
Also we will now show when your National Teams are playing a match and released several other new features regarding the National Teams of which we spoke of in our latest editorial.
5-21-2016 Unknown Players
In some leagues finished match reports from today show up without player names, instead calling all players "Unknown Players". This is due to delayed batch updates, which will have to be run manually. It does not affect the game, results or training in any way so please have patience with this presentational error until we have a chance to fix it.
4-19-2016 Friendly matches delayed
Unfortunately, we have some issues with HT Live and friendly matches from around 18:20. We are trying to fix this as soon as is possible. It is not necessary to inform the Game Masters about any problems related to this.
We apologise for any inconvenience caused.
Update: The problems have been solved now and any unfinished matches will catch up in the coming hours.
3-15-2016 Release notes 15th March
For the Match order sandbox, the default team orders (subs) are now loaded upon page load. Also, we updated the training estimation to take the assistant trainer's "new" effect into account.
We have fixed the banner report functionality and at the same time made it possible to report the side square banner.
2-23-2016 Transfer market was down
Yesterday, about 03:15 at night, our Internet connection went down because of planned maintenance work at our Internet service provider. A week ago, we added a feature which automatically stops player transfers when we have technical problems. However, the part of the feature that was meant to alert us about this did not work as planned. We have started all the transfers now and you should be able to make transfers again.
2-22-2016 Match archives restored
The match archives have now been fully restored, which means all historic match data should now be available to read on the site. We will now be able to work on the recreation of pending previous club money, which we hope will be sorted out over the next few days at most.
2-18-2016 [Update] Match archive restore done, but...
We have now performed the backup restore of the missing match archive data, and it went well. We are still not finished though, since we are talking about 2 billion lines of text that now has to be reinserted into our archive database all over again. This will take approximately two days (a little over 50 hours remaining right now).
When it is done, we will try to complete all delayed "previous club" transactions. Also, all match related data should then be back to normal again. Thank you for your patience.
2-17-2016 Update on match archive
We are still working on restoring the match archive for Seasons 56 to 60, which are currently unavailable. This could still take a few days to complete. While the backup is restored, previous club money will not work, however we plan to try to run these transactions retroactively when the match archive is back up. We cannot guarantee that this will work perfectly, we haven’t done it before, but we will do our very best to make sure no team loses out because of this. Mother club money continues to works as usual. We hope for your patience while we resolve this.
2-16-2016 Match archives on the loose
During the pre-season clean-up, the match archive for seasons 56 to 60 went missing. We are now working to restore them from backup. This will have absolutely no effect on any game mechanics in Hattrick (including training) and it poses no issues for the seasons that is about to kick off, but, for a few days this data will be unavailable to read on the web. We may be able to get some of the more recent data available in just a few hours, if so we will make it available immediately. We are sorry for this, of course, and we hope it will be resolved shortly, without causing you too much concern.
2-10-2016 Downtime and transfers
Yesterday Hattrick was down for several hours due to technical problems at our ISP which began around 18.30 and which were not solved until around midnight. The downtime was out of our hands but we are very sorry for the fact that it happened, and especially for the delays in games to those users who participate in our Supporter Week Trophy.
What did go wrong on our end yesterday, however, was that we did not stop the transfer engine as we normally do when we have downtime on the site, which means many transfer auctions finished despite there being no bidders around to bid on them, resulting in losses to the selling teams. We have always had the policy to not compensate in cases like this, because we have not had the means to make a fair estimate of the loss. But this time we would like to change policy and look into compensating the users that have lost out. We have recently taken into use a new algorithm for analysing market prices and we think this can help us reach a fair (if not perfectly fair) compensation. We do ask users involved to be patient as it could take few days before everyone receives any money.
This will apply to all transfers where the player in question had any bids when the site went down, and where the bidding finished while the site was down. We are excluding very low value players (less than 10 000 EUR) from compensation.
We are also working on a solution for transfers to automatically suspend when there are unexpected downtime on the site. Until this new functionality is fully calibrated, we may see the transfer market suspend even when there is no "real" downtime, but hopefully we can have fairly soon have this as a security measure in place so that what happened yesterday won't happen again.
12-28-2015 Downtime
Because of some problems during maintenance in our Data Center, it was not possible to connect to our site for almost an hour this morning. All transfers with a deadline between 11:29 and 12:35 HT Time have been extended by 90 minutes.
12-19-2015 Financial update problem
We received reports regarding the financial update and a higher cost of staff salaries. We are investigating it.
We apologize for any inconvenience this causes you.
EDIT: The issue has now been solved, all team economies are now restored and corrected. Our apologies to the users involved.
12-16-2015 Release notes 14th December
We released a fix for showing the position of your team(s) in older editions of the Supporter Week Trophy.
From now on, to avoid mistakes when setting match orders, a warning will be issued for any unconditional substitution/order when you try to submit them.
11-24-2015 Hattrick Masters rounds pushed back
Because of a calculation problem with the number of participants of the Hattrick Masters, we have one participant too many for the second round. To correct this problem we will push back all upcoming rounds with half a week. Also we will pick 2 random teams that had a 'free pass' to advance to the second round and who will play against each other on Thursday in order to decide who advances to the next round. We apologize for any inconvenience this may have caused.
11-11-2015 Downtime this morning
Due to some problems during maintenance in our Data Center, it was not possible to connect to our site this morning. In cooperation with our Data Center support we worked hard to restore service as soon as possible and managed to get the site back online shortly before noon. We were able to stop the transfer market some 20 minutes after the site went down and have now extended all transfers with a deadline between 09:34 and 12:45 HT Time with 4 hours.
However, there are still a few problems remaining that we are working on fixing. The main issues being application errors, not being able to watch matches live and also our mobile platform is not running as well as it should.
We would also like to inform you that while we are busy solving these problems, youth will be down and we estimate that it will be back up some time during the evening.
We apologise for any inconvenience caused.
11-3-2015 HT Live problems 2
Unfortunately, once again we have problems with HT Live. We are trying to release a fix for this as soon as possible. It is not necessary to inform your Gamemasters about problems related to this.
We apologise for any inconvenience caused.
Update: The problems have been solved now and any unfinished matches will catch up in the coming hours.
11-1-2015 "New staff" bugs now fixed
We have fixed a number of bugs that appeared during the first week's matches, and which are all related to the new staff member changes.
Tactical Assistants (TA) and Style of Play: Many teams had their matches simulated as if they had a neutral coach, when in fact they expected either an offensive or defensive style of play due to their coach and TA settings. This is now changed so that the correct coach is always applied before any TA choices kick in.
Spokespersons: The Spokesperson has been removed and the effects of a Level 5 spokesperson should now be active for all teams in Hattrick permanently and free of charge. We solved an issue with this implementation that caused fan mood not to react the way it should have after the league games.
The fixes are now live since an hour or so, and as far as we can tell, all reported issues have been taken care of. But we will keep a close eye on this and also follow up these emergency fixes tomorrow to make sure things are running as they should. We apologise for this bumpy start to the season.
10-28-2015 HT Live problems
Currently there is a problem with HT Live not functioning. We'll try to fix this problem as soon as possible.
However, it is still possible to follow up on the progress of the match (but not in the most ideal way), by going to the matches page and open your current match from there.
We apologize for any inconvenience this causes you.
10-21-2015 Supporter Week Trophy improvement
We have made a change on how the ranking is calculated. Previously it was calculated just like a normal league, points and then goal difference and so on. Now if two or more teams have the same amount of points, the teams with the most number of wins until the first tie or loss will be ranked first. After that the goal difference is taken into account.
10-8-2015 Friendly pool improvement
We have made some improvements to the friendly pool, which means it will now be easier to get a match.
8-20-2015 Ball posession (2)
Last month we informed you about a new version of the match engine where we were had started to show the actual average of the ball posession during each half of a match instead of showing the ball posession percentage at the end of each half.
Due to some misunderstanding we would like to highlight that currently this is only being used in tournament matches, ladder and single matches. Starting next season this will be released to all matches, including league and cup matches.
8-10-2015 Maintenance
Because of server maintenance, the forum, youth and the match archives may be temporarily unavailable during the coming hours. We apologize for any inconvenience this may cause.
Update: Unfortunately as not everything went smoothly, we were forced to extend all transfers with their deadline between 16:28 and 18:00 HT Time by 200 minutes. We apologize for this.
8-7-2015 Release notes 7th August
Today we released a nice new feature at the fixtures page, where you will be able to see the standings after each match round for the current season.
8-5-2015 Delayed youth matches
We are looking into a problem with youth matches being delayed. There is no need to inform your Gamemaster about it.
Update: Problem has been solved and matches played.
8-5-2015 Server problems
Due to some server problems we have stopped the transfer market earlier this morning. The problems have been solved now and we reopened the transfer market again. All transfers between 08:18 and 11:18 HT Time have been extended by 200 minutes.
Update 12:10 HT Time: Apparently the problems did not leave immediately and we were forced to extend transfers once again. This time all transfers between 11:18 and 12:10 HT Time were extended by 60 minutes.
We apologize for any inconvenience this may have caused.
7-21-2015 Ball possession
Recently we released a new version of the match engine. As of this update we started showing the average of the ball possession percentage during each half of a match instead of showing the ball possession percentage at the end of each half.
7-7-2015 Confidence update
Some users have reacted to the fact that with the new way the confidence updates work, there is no confidence update between the reset for the new season and the first Cup game. The new system works as it is supposed to, and while we are sorry if this detail was clear to everyone, it will stay this way and there will be no compensation or extra updates. Users that have a lower confidence than they had hoped for for this first game will soon catch up through matches played and hired Sports Psychologists; these mechanics work just as usual.
6-18-2015 Release notes 18th June
Today, along with the Supporter Week Trophy, we have released a new default lineup type for Supporters, to be used in Tournament, Ladder and Single matches if no other match order has been placed.
5-6-2015 Release notes 6th May
Today we have a few releases concerning mobile phones. Now, if you want to login to Hattrick from your mobile phone, you get automatically redirected to m.hattrick.org. There you can find a link to our desktop site, and upon clicking you get the ability to permanently prevent automatic redirects in the future.
Also in the reminders page, we have a new option now, which makes it possible for you to receive push reminders on your phone.
4-28-2015 Challenging problems
Currently we receive many reports from users not being able to arrange friendlies. We are looking into the problem and hope to solve this as soon possible. It is no longer necessary to report this to your GMs. We apologise for the inconvenience.
Update 23.30: We have now located and fixed the problem and you will be able to arrange friendlies again.
4-25-2015 Connection issues
We have been facing some problems with our servers earlier today which made it impossible to connect through the regular site. Access to our site has been restored. Please note that we have disabled login to our http site for the time being. Instead please login through
(https://www.hattrick.org)Transfers were stopped shortly after the connection problems began and all transfers between 18:23 and 19:30 HT-Time have been extended by 90 minutes.
Please note that transfers with a deadline between 19:30 and 19:45 HT-time have been extended by 30 minutes.
1-21-2015 Downtime
This morning Hattrick was down for several hours due to a problem with our Internet Service Provider (ISP). For the same reason we were not able to stop the transfer market and therefore there will be no transfer extensions. We apologise for any inconvenience this may have caused you.
1-19-2015 Release notes 19th January
From now on you will be able to see how many of your players have an individual instruction on the training page for Senior teams. You should now be able to find all players matching the criteria when searching for experience and leadership on the transfer list, no matter their other abilites. You will also be informed when you have received an invite for a youth league.
There were also a bunch of other applied fixes that didn't make it to today's release notes.
1-9-2015 Release notes 8th January
We fixed a bug where you could see that substitutes were going to happen when watching a 'Live' match. We also fixed a problem where attendance was not shown in walkover matches. And from now on you can also see which of your players have a red card in the lineup page.
Furthermore various other fixes that didn't make it to these release notes have been applied in order to give you a better Hattrick experience.
1-5-2015 Cup problems
Last week the cup games in some leagues were not played correctly. Unfortunately as a consequence a small number of teams (less than 48) have lost training. This training will not be reinstated, we are sorry to say.
12-11-2014 Shop orders not activated
During the past few weeks we have had some problems with several (not all) shop orders that were paid by bank transfer not being activated after we received payment confirmation by Global Collect. We have fixed this problem now.
There may however be some orders still left unhandled. Should your order not have been activated within 5 business days, please contact Customer Service and they will help you with seeing to it that your order gets activated as soon as possible.
Orders made after 8th december have not been affected by this problem.
11-25-2014 Small change to coach hiring
When hiring a new coach, the system will now check your actual finances right now rather than the cash your club had at the latest financial update. This small change has been done to make the coach system work closer to user expectations, as well as making it a bit safer to use for clubs that are low on funds.
9-8-2014 Youth team activation problem
Currently there is a problem with youth teams not being activated. We aim to have a fix available tomorrow at the latest. There is no further need to inform your GMs about this problem.
Update: Problem has been solved.
8-25-2014 Release notes 25th August
From now on, you can see how much money has been moved to and from your board reserves on the finance page. In addition to this we also fixed a bug on the team training estimation page which caused the set pieces bonus to not be taken into account.
8-19-2014 Release notes 19th August
Today we have released a bunch of stuff that you may like. You can now see all league names in your own language. In case you do not like it, then there is an option to change it here
(/MyHattrick/Preferences/ProfileSettings.aspx)Now all shapes, patterns and colors are available for non-supporters in the logo editor. Symbols are the only thing not available to non-supporters now.
Furthermore we have released fixes to the ratings predictor which only used half of the home grown bonus. Youth league admins can now leave their league without being forced to delete them and we have fixed issues when activating your youth academy for the first time.
8-18-2014 Wrongly reported skill drops
Today some of you may have noticed an excessive amount of skill drops in your training report. Many of these reports were incorrect and we have fixed the issue, but we're still working on correcting those reports. This is only a presentational issue, so there is no need for alarm. Your players have been updated correctly.
8-12-2014 Cup attendance improvements
We have fixed a bug that caused a low attendance when playing against street teams. We also improved the attendance in divisional cups so that it will generate more income than international friendlies.
8-8-2014 Tweak to new cup system
We have made a tweak to the cup system in order to prevent the consolation cup consisting of mainly street teams. This means that losing teams in round one of the Emerald Challenger Cup and round one of the Ruby Challenger Cup will move on to the Consolation Cup. Originally only losing teams in rounds one and two of the Emerald Challenger Cup would continue in the Consolation cup.
8-5-2014 Disturbance of services
Tonight we suffered from some problems which caused several pages to become inaccessible and which forced us to stop transfers. The problems have been taken care of now and service will continue as it did before. Transfers between 22:13:06 and 22:45:00 HT Time have been extended by 60 minutes.
7-22-2014 Weekend friendlies and qualifiers
We would like to remind everyone to check your line-ups for the weekend friendlies as they will use the friendly lineup by default, whereas you might want to use your league lineup instead.
As of this season you will now also find the upcoming qualification matches on your series page. This will help you to see in a blink of an eye which teams in your series have a qualifier scheduled.
6-26-2014 Tournaments fix
Today we have released a fix for a problem that meant Supporters were being charged 2 credits when creating or restarting a Supporter free tournament. We have refunded the affected users, and if you were affected then you should find a notice about this in your credit usage log.
6-9-2014 Updates to the Manager Network
Today we have fixed some bugs for the Manager Network, and also added two new things:
- When a request has been sent out and accepted, the user who made the request will receive a notification about this in their Dashboard.
- It is now possible to add a Shortcut to the Manager Network. If you have modified your default Shortcuts in the past, you need to add this new Shortcut manually in your Preferences page
(/MyHattrick/Preferences/ShortCutSettings.aspx). Everyone else will see the Network icon by default.
6-5-2014 Release notes 5th June
Today we have added ability to search for "any" specialty in the transfer market, rather than only being able to search for one at a time.
5-26-2014 Match engine fix
About six months ago we applied a fix to the match engine for Tournaments, Ladders, Preparation and single matches. If you add a substitution or order change to a player on the bench, that order will be executed as soon as he steps on to the field, where previously the order wouldn't be executed. Since a couple of weeks this fix has also been applied to all other matches.
5-7-2014 Release notes 7th May
As of today we will filter out all tournament, ladder and single matches from the latest matches tab when previewing an upcoming match that is not a tournament, ladder or single match.
5-6-2014 Unexpected downtime
Hattrick unexpectedly went down earlier today because of database problems. Transfers were stopped almost right away and all transfers between 14:18 and 20:00 HT Time have been extended by 10 hours. We apologise for any inconvenience caused.
4-25-2014 Release Notes April 25
We've removed the advanced newbie tutorial that was introduced in the autumn. After thorough analysis, we found it was not improving the stay-rates for new users. This means new users in Hattrick will have a first experience that is more in line with what most users in the game today had when they started, and which is also much more in line with how they game is really played. We will look at other ways to improve the game experience for new users instead.
4-22-2014 Release Notes April 22
Public Forum users
It is now possible to sign up for Hattrick without also getting a team to manage. This "light" registration is mostly intended for people that wants to participate in our forums but who are not yet ready to take part in the game. Also, the limited registration will only be available for users who reach Hattrick through our public forum pages. We don't expect to see a huge impact of "forum-only users" for now, but we just wanted to point out that they do exist and that they commit to the same forum conduct rules as everyone else.
4-15-2014 Training formulae not correctly shown
We have spotted some issues in formulae relating to the Assistant Coaches in the new staff system. Currently, the training effects received from Assistant Coaches is not correctly shown in the manual. It was also incorrectly shown in the Training Estimation tool (a Supporter feature), but this bug has now been fixed. The manual will be updated with the correct numbers this week.
4-13-2014 Youth match and Facebook login problems
We are currently investigating problems with youth matches not running and not being able to login through Facebook.
Update 21:10 HT Time: Youth matches are running again. Expect delays until tomorrow morning.
Update 9:07 HT Time: Facebook login has been fixed.
4-11-2014 Bob no longer goes to the bank
It will no longer be possible to get the achievement 'Met Bob at the bank'. Those who already have the achievement will keep it, but lose the points for this achievement.
4-9-2014 Match engine fix
Yesterday we released a fix for a small bug in the match engine related to special events.
It used to happen in a few very specific cases that a team could get more special event oportunities than it should according to its ball posession.
This has been fixed now, starting from yesterday's friendly matches.
4-9-2014 Transfers stopped
We've temporarily stopped transfers because of an urgent network maintenance from our provider that might cause the site to become unavailable.
We will restart them once everything is stable.
UPDATE: Now we've started transfers again, everything should catch up soon.
3-27-2014 Release notes 27th March
We have made a major change to the way we present banners which will hopefully make browsing much faster for non Supporters. It should also fix some of the problems we were having with banners.
HT press articles are public now and can be accessed without login.
3-24-2014 Release notes 24th March
We have made a couple of improvements to the ratings:
1) The timeline looks slightly different. There are now 2 tabs for 45 minutes (and 90 minutes if the game went to extra time), one before the break and one after the break. To clarify this, there is a small divider to indicate these breaks. Also, we made it slightly narrower.
2) For live ratings we fixed the ratings shown at the beginning of the second half.
3-19-2014 Forum ignore function available to everyone
Today we have made the possibility to ignore certain users on the forums available to all users (should you have the desire to do so). Previously this was a Supporter only feature.
3-17-2014 Release notes 17th March
Starting with today's matches, you will always be able to see who the set piece taker is. Before it was only available on the "Average" view, now it will be available at each 5 minute interval as well.
3-15-2014 Downtime this weekend
23.55 - We're currently (and have been since about 15.00 on Saturday, Hattrick time) experiencing serious problems with what seems to be our connections. Everything has been running fine in the background, and as soon as you're able to log on matches and updates have been completed as scheduled.
Update (00.30) - The problem has now been solved, it was indeed a problem with our ISP. Transfers between 22:55 (Saturday) and 11:00 (Sunday) has been postponed by 12 hours.
Again, we apologise sincerely for any inconvenience!
3-3-2014 Release notes 3rd March
We have removed the tournament restrictions for Supporters whose Supporter runs out before the tournament ends. This means that you can join a tournament without having to pay credits as long as you are a Supporter at the time you join the tournament, even if your Supporter will run out the next day.
We also fixed the average match ratings for youth matches.
2-21-2014 Bankruptcy change
We have made a change to how bankruptcy works. From now on, if a team has players for sale with bids enough to reach the "safe zone", the team will not go bankrupt.
2-10-2014 Release notes 10th February
Today we have a few small additions:
- We increased the number of HT Press articles shown per page from 5 to 10.
- You can sort HT Press articles by views, likes and comments as well.
- Ongoing matches and old matches will now use the "new" match report page, this means the end of the "old" match report page.
1-31-2014 No youth matches being generated
We are looking into a problem where matches are not being generated for new youth leagues.
Update: Matches are being generated now.
1-27-2014 Release notes 27th January
This week we see a few match analysis fixes: when you mouseover the highlights on the right, this will highlight the corresponding event in the report. Youth matches are now also shown in the new match pages.
If you have avatars enabled, then you will now see player avatars instead of the shirts on the match order form. From now on we also show your player performances if you were given a walkover.
Furthermore we have increased the width of the simple skin.
To finish off these release notes we can mention that earlier we finally fixed the problem of the youth scouts not finding any prospects.
1-26-2014 Delayed matches in Germany and Poland
We are looking into a problem with delayed matches in Germany. You no longer need to notify your GMs about it.
Update: Matches have caught up now.
1-19-2014 Delayed financial updates
We are looking into a problem with delayed financial updates in South and Central America. There is no need to contact your GMs about this.
Update: The problem has been solved now.
1-2-2014 Release notes 2nd January
A few nice additions to kick off the new year with:
- you are now informed about any unsold players through the news ticker when the deadline passes
- in the club news we now link to a new Supporter or if they stop supporting you
- in the historical standings table, the teams currently in the series are now bolded
- we have added the user name to the page of supported teams
And of course we wish you all a happy New Year!
12-23-2013 No youth players found?
Apparently there are some youth scouts who still do not present a player as stated in our previous announcement. The HFA will ensure that all scouts are briefed as soon as possible. We will keep you updated.
12-13-2013 Better youth scouts
Over the past few days the youth scouts have attended a training course which should help them to spot new youngsters. Because of this, the youth scouts can now guarantee that they will always propose a new player to you when you call them. Previously it would sometimes be the case that they were not able to find a new player for that week. This will not happen any more.
12-11-2013 Match engine fix
Today we've applied a fix to the match engine for Tournaments, Ladders, Preparation and single matches.
If you add a substitution or order change to a player on the bench that order will be executed as soon as he steps on to the field, where previously the order wouldn't be executed.
11-28-2013 Disrupted services
Because of our data centre doing some redundancy tests today, we were unfortunately faced with disruption of some of our services including the transfers. The problems have been solved now. No transfers were extended and all sold players should soon find their way to their new owners if they haven't arrived already. We apologise for any inconvenience this may have caused you.
11-18-2013 Extended transfers
Due to a server problem we erroneously extended transfers. We apologise for the inconvenience caused.
11-9-2013 Delayed financial updates
Currently we are facing a problem with financial updates not running as they should. We are looking into the issue, but right now we cannot tell when things will be back to normal. We apologise for the inconvenience.
Update 03:25 HT-time: Problems have been solved. We will continue to have delays until the match engine has caught up.
11-7-2013 Fixed substitution issues
We have fixed an issue where planned substitutions in the dying minutes of extra time were not executed. So if you want your set pieces star to come on the pitch in the 119th minute, the referee will no longer stop him from doing so.
Also in individual cases some substitutions got delayed and executed later than planned. We also solved this problem.
10-14-2013 Release Notes 14th October
We fixed a problem where incorrect data was shown on the bookmark statistics page. Additionally we will now show the correct number of online users in a region.
Chapter 4 in the manual saw a small update regarding walkovers which have their own section now. Last but not least from now on we inform you if your transfer listed players have not been sold.
10-4-2013 Small glitch in the Hattrick Masters draw
Today in the Hattrick Masters draw for the third round, there was a small glitch that caused 3 extra matches to be scheduled.
This has been fixed now, but the affected teams should make sure to review their match orders in case they submitted them for the wrong match.
10-1-2013 Transfers extended
All transfers that had a deadline between 14:00 and 00:00 HT time have been extended by 720 minutes.
Transfers with a deadline between 00:34 and 01:00 HT time saw another extension of 60 minutes.
9-10-2013 Release notes 10th September
As already announced in our latest editorial we have now removed the 'Offerwalls'.
9-5-2013 Release notes 5th September
Today we go back in time with an update to Hattrick History, with six more seasons added.
We also applied many fixes related to CHPP and solved a forum application error for users without a team.
8-27-2013 Release notes
Today we released an often requested feature, being the possibility to sort players by wage. This made us naturally also add the wage to the player overview.
We fixed the head to head match link for tournament and ladder matches. Some texts that we missed earlier have been localised now.
Sending match orders for one team while having changed to your other team no longer gives you an error message. Instead the match orders are submitted and teams are switched back again.
8-23-2013 SMS Text Message System Down
The SMS mobile phone text message notification system is down because the account that Zattikka was using has been closed by the SMS distributor. The system will continue to be down until at least Monday 2 September, and maybe longer.
8-5-2013 Problems with push notifications solved
Lately we've been having some problems sending push notifications to iPhone devices. This was caused by an expired certificate. Due to Apple's problems with their developer center we've not been able to renew that until now. Today this was fixed and you should from now on receive push notifications as expected.
We've also fixed an issue with the push notifications for Android devices. This only affected a small portion of our users. If you've been among those that have had problems with push notifications before, you should also receive them as expected from now on.
7-22-2013 Delayed ladder and tournament matches
Due to some incorrectly scheduled matches, many ladder and tournament matches were delayed over the weekend. The issue is now resolved and the matches have been played. We apologize for the delay and for the poor information during it.
6-13-2013 Downtime Thursday afternoon
The site was down because of a database server problem for almost 1.5 hours this afternoon. Transfers have been extended after the downtime.
6-10-2013 Hattrick Masters delayed
We're experiencing a delay with the Hattrick Masters matches. We're currently investigating.
Update:
The Hattrick Masters matches are now running. Sorry about the delay!
6-7-2013 Release notes
In today's code release there is one thing that stands out:
- An option to hide/show tournament matches (including ladder and single matches) on the match page. Just uncheck the box if you don't want to see tournament matches.
5-13-2013 Performance issue
Due to performance problems we were unfortunately forced to take down the site for approximately half an hour around noon HT-time today. Transfers with a deadline between 11:42 and 12:15 HT-time have been extended by 1 hour.
5-7-2013 Cup draw problems
A cup draw problem as well tonight, as some teams have not gotten any opponent in their cup match. We will look into this first thing in the morning (and yes, it may mean that we will have to redo the cup draws).
Update May 8th 11:55: all affected cups have now been fixed (cup draw has been remade in all affected countries), and the problem has been solved for future cup draws as well.
5-7-2013 Tuesday evening downtime
Problems with our web servers caused the site to be inaccessible for about 2.5 hours Tuesday evening. The root cause of these problems has now been located and fixed.
Transfers between 19:43 and 22:25 HT time have been extended by 3 hours.
4-29-2013 No WO in friendly matches
There will be no walkover matches in friendlies from now on. In case a team doesn't have enough players on the pitch when the match starts, a bunch of people that just happen to be in the neighbourhood will make sure the match is played anyway.
Basically, it will work just as it already does for youth teams, but for senior teams this will only happen in friendlies.
With this, we will also change the rules for additional clubs and allow clubs with the same manager to play friendlies against each other.
4-15-2013 Manual updates
The manual has been updated with two clarifications in the Tactics chapter:
- Regarding counter-attacks, a clarification when the tactical penalty is applied (you have to lose midfield before the penalty is applied to obtain any tactical counter-attacks)
- New phrasing in the tactical skill section, relating to the effect from tactics also depending on how good the players on the pitch are
Please note that these two changes may not have been updated in your local language version yet, but if not then your language version will be updated soon.
Regarding moving promoted/demoted teams at the end of the season
From now on we will move all promoted and demoted teams to their new series after qualification matches have ended.
4-8-2013 Problems with second club registration
Heavy usage of the registration form for applying for a second club caused the site to run very slow for about 30 minutes today. We wanted the listing of leagues to show up-to-date information about the number of available slots, but the number of simultaneous loads of this data was too much. The problem got worse with everyone trying to refresh the page when it loaded slowly, causing even more loads of this data.
In order to solve it we needed to add a solution that caches the data a few seconds. The downside of this is that the numbers shown in the list might be a few seconds old, but this is necessary for the page and the site as a whole to run efficiently.
We are truly sorry for the inconvenience these problems caused. In hindsight we should of course have had the cache from the start, although all our testing and measuring showed that it should not be needed. Our lesson learned is that next time we will choose an approach that plays it safer rather than trying to show completely correct information.
Edit: for the first hour of registration you also got an error when choosing Canada, Bolivia, Hong Kong, Saudi Arabia or South Korea. Our deepest apologies to all users affected, and especially to users in those countries who because of this could not apply at all for the first hour (as your own league is chosen per default in the dropdown).
4-8-2013 Second club registration numbers
Displaying exactly how many slots are available for all leagues (and keeping that updated accordingly) on the registration page made the site slow. As a temporary solution we've turned that off and are showing fixed numbers instead.
This means that the number you currently see on the registration page is not correct, and there may be more (or less) spots than what's currently shown.
But if your application for a certain league/country is accepted (and you're able to update or remove your application), you've secured a spot. And if there aren't any available spots left in that league, your application will not go through.
3-8-2013 Release notes
It's been a busy week in the Hattrick headquarters, with the release of the new Supporter tiers and the new Shop. But apart from that we've also released quite a few fixes and other things during the week:
- Marking a HT Mail as unread now moves it to the new messages folder
- Fixed a small bug related to series switching at the end of the season
- Some users could not remove a Supporter from their list, now fixed
- Fixed a bug in e-mail reminders (causing them not to work)
- Fixed a bug in youth match player orders, they're now visible after the match as it should be
- Non-Supporters can now see player faces in the lineup page
- Walkover games now show your team attitude for that match
- Matches won by walkover are no longer included in the series stats calculation
2-23-2013 Delayed team updates
We've experienced some problems with the team updates during the night and day today. We have fixed the problem and the match engine is working on catching up. Meanwhile we may see some delayed matches.
2-18-2013 Release notes
Some fixes and stuff for you today:
- We added loyalty to the head to head display (pre-match analysis)
- Forum posts by ignored users don't appear as "posts to me" any more
- Fixed flag collection tabs, for visually impaired users
- Type of player order change (sub, swap or behaviour change) is now visible in player orders
- A problem with refresh/show bid history buttons on transfer listed players (only worked once for some users) is fixed
- Fixed a problem with the "Any" option in the youth league search, it only showed results from your own region. It now shows results from all countries/regions
- Minor bug fix in default match orders for different matches. If you now set your default lineup from a cup or a friendly match - the default option is now that it will be saved as your default cup (or friendly) order
1-31-2013 Release notes
Today we released a fix for a problem where non-Supporters were not able to see their fanclub's name in the head-to-head overview.
1-28-2013 Facebook login working again
Logging in (and signing up) with Facebook is now working again. The problem with the proxy server has been fixed.
1-25-2013 Friday evening downtime
We experienced slowness and problems with our servers during Friday evening, causing downtime for about 3 hours. It turned out to be a problem with a proxy server causing the problems, so we had to take it out of the system until we can have a closer look on it (which we will after the weekend).
Because of this, logging in with Facebook will unfortunately not work during the weekend.
Transfer deadlines during the downtime/problems have been extended.
1-23-2013 Delayed team updates and forum issues
We have had several performance issues on the site this evening, which we have tried to handle as they have come up. Unfortunately this led to cup games in some leagues being delayed, as well as to slow forums at times. This should be less of a problem now, but there could be some delays on team updates as the server catches up. We are sorry for this and wish you an otherwise enjoyable start to Season 51!
1-22-2013 Where's my club?
It seems we have a bug this morning with clubs being displayed as old clubs, and not active clubs as they should be. We're looking into this.
Update: This problem is now fixed (since around 8.30 HT-time). Some teams are now however displayed as located in foreign regions (regions not part of your country). We're looking into that.
Update 10:45 HT-Time: The region problem has been fixed now. Currently we are facing one more related problem. Transfer listed players are not showing up on the transfer page. We are working on a fix for that.
Update 13:45 HT-Time: All problems should have been solved now.
1-21-2013 Release notes 21/01
Today we released an improved transfer search engine. When you're searching the transfer list you can not only specify the age in years, but you'll also be able to specify by days (you'll need to select advanced filters).
1-17-2013 Swapping problem
Right now we are looking into a problem with swapping leagues and hope to be able to launch a fix for the problem shortly. We apologise for any inconvenience.
Update 11:20 HT time: the problem is now solved and everyone who experienced problems before should be able to try to swap again.
12-10-2012 Downtime
Hattrick was down for around 40 minutes this morning because of database problems. Transfers with a deadline between 10:56:55 and 12:00 HT-Time have therefore been extended by 90 minutes. We apologise for the unexpected interruption.
12-4-2012 Sponsors mood fixed
The sudden sponsor mood drop has now been fixed, and the sponsors are now as happy as they should be again.
This problem was purely presentational.
12-3-2012 Transfer search change
We didn't just release a major update of Supporter today, we also released a quite nice change to the transfer search page.
From today on you will search the whole transfer list by default when doing a transfer search. So, no need to define whether you want to search for deadlines within the next 2 hours (and that box has also been removed).
The search results are however now limited to 100 players.
12-3-2012 Sponsor mood dropped?
We're received reports about a sudden sponsor mood drop for many users worldwide. It looks like it's only a presentational problem, but we will look into it nevertheless.
11-20-2012 Release notes 20th November
Quite a lot of stuff in this release:
- Mail character limit is increased to 4000 characters (was 1000)
- The match type icons in the match result/rating page (top right) are now linked to the corresponding series or cup round
- We have highlighted Supporter features on the site for our non-Supporters, to make the features included in Supporter more visible and overall to make it easier to see what Supporter has to offer
11-9-2012 Training updates delayed!
We are experiencing a delay to training updates in several countries. We are working to resolve the issue as soon as possible.
Update: The problem was fixed and training has caught up. Everyone has now received their complete training update.
11-8-2012 Release notes 8th November
Today we see the release of the 'My account' box where you can keep track of how many credits and days of Supporter you have left. We have also highlighted Supporter features, so you can easily see what is included in the Supporter package and what is not.
11-1-2012 Faster Android app
We have made a bunch of speed improvements to our Android app. An update with these speed improvements included is now available on Google Play.
11-1-2012 Release notes
The option to stop adding your team automatically to the pool is back, after being missing for a week. Included in today's release is also a fix for non-Supporters to opt-out from challenges (friendlies and single matches). For some reason it didn't work after the release of single matches.
10-23-2012 Youth match delays
We are currently looking into a problem with delayed youth matches. It is no longer necessary to inform your GMs about it.
Update 13:03 HT Time: We have solved the problem, matches are catching up now.
10-23-2012 Short downtime
It was necessary to take the site down for a short period to do some urgent maintenance. Transfers were stopped during this time and all transfers ending before 10:30 HT Time have been extended by 2 hours. We apologise for the inconvenience caused.
10-5-2012 Skill drops update
We have discovered and fixed a bug that caused drops to be bigger than intended on titanic and e-t levels. This fix will be applied from now on, but it can't be made retroactively (so there's nothing we can do about the drops that happened this Monday).
Generally about skill drops, the rule "the higher the skill, the bigger the drop" is still valid.
10-4-2012 Cup match problems
We are currently experiencing huge delays with cup matches. We are looking into the problem.
Update 04:12 HT time: we have localised the problem for tonight's delays with cup matches. Matches are catching up now, except for cup matches in Colombia for which we will provide a fix later today.
Update: 12.14 HT time: the match engine has now caught up, and the issue with cup matches in Columbia has been fixed.
10-3-2012 Database hiccup
A little after 1400 HT-time we experienced problems in one of our databases. Unfortunately we had to take the site down in order to fix it. We stopped the transfer market while the site was down.
The site is now back up and running, the transfer market has been restarted and all transfers between 1400 and 1600 have been extended by 3 hours.
10-1-2012 National team pages are down
We are experiencing a database issue that causes the national team pages to return with an application error. We have started a fix on the database, but it will take some time to complete. We expect the problem to be solved over the course of this evening.
9-26-2012 Release notes 26th September
Wednesday is release day for once :)
This week we upgraded the arena size of all bots who still had 7k arenas to 12k capacity. Furthermore, Apple approved a new version of our iPhone app that should have solved the bug preventing push notifications.
We also reinvited ex-users to rejoin Hattrick and not miss the start of the next season.
9-20-2012 Instant Supporter trial for new users
From this week on, new users signing up to the game will also get 30 days Supporter trial activated immediately. Also, they will be informed about some of the major Supporter features. Earlier on, new users got this trial after about 1 month in the game, but we hope and think getting it instantly will have a positive effect on both stay rates among new users as well as the Supporter take up rate. At least we're keen to test these thoughts.
9-20-2012 Release notes 20th September
Today's release contains some things worth knowing:
- A fix for HoF players' stats, which for some could be wrong. Now corrected.
- Fix for the star rating achievement, which said only 1 user had achieved it.
- Youth league admin is now visible on the youth league page.
- For youth leagues that are not full and lacking an admin, any members of that league are shown a note about the state of the league.
9-14-2012 Release notes 14th September
Today we released a fix for a bug in the Manager License that caused users to not be able to complete the task related to the Credits.
Some other various small bugs were fixed as well.
9-12-2012 Forum downtime - Friday 14/09
The forums will be down this friday between 6AM and 7AM (HT time) due to a database move.
Sorry for any inconvenience.
8-23-2012 Release notes 23rd August
A number of bugs were fixed this week, the most important ones were related to the recruitment centre and completed tournaments:
- Users that signed up through invites ended up with different countries in manager and team
- There was also a bug that messed with the way completed tournaments were displayed, now the last 5 tournaments will be shown
8-16-2012 Manager License, for me?
We accidently happened to switch on the new revamped Manager License for all users. We're on this and it will be removed within a short while (any money collected will also be removed later). Naturally only new users should see this.
8-10-2012 Training settings for new teams
Since yesterday, new teams that join Hattrick start with 100% training intensity and 15% stamina share by default.
8-9-2012 Release notes 9th August
We added a 15th Anniversary category to Hattrick Press where the best articles from the writing contest will be displayed.
We fixed a bug in the Recruitment Centre dealing with pending invites.
We fixed some other minor bugs.
8-2-2012 Release notes 2nd August
New users now need to validate their account by email or Facebook in order to write HT-Mails or forum posts or bid on players.
We added the 'Add round to live' button for World Cup games.
We fixed various other minor bugs.
7-27-2012 Release notes 27th July
We have released some new features today:
- The trainer will now always have a face, even for non-supporters.
- We added a top 50 for our top-recruiters in the recruiters in the Recruitment Centre.
- We also fixed some minor bugs.
7-24-2012 Friendly pool problem
Several users report that they get 'CouldNotCreateMatch' as an error message when trying to join the friendly pool. We will look into the problem and hope to release a fix as soon as possible. It is no longer necessary to report this problem to your GMs.
7-10-2012 Cleanup unread 'my office' messages
From now on we are going to mark unread 'my office' messages as read, two weeks after they have been issued. This is to prevent managers stockpiling unread messages as some managers are believed to have collected over 300 messages.
7-10-2012 Hattrick United problem
There is currently a problem with Hattrick United. We are looking into the problem and will hopefully have it fixed soon.
Update: Everything should be fixed and back to normal now.
6-6-2012 Cup draw problems
We are currently looking into a problem with the cup draw. It is no longer necessary to inform your GMs about the problem.
Update: The problems with the cup draw have been solved now. Cup matches for the leagues where the draw went wrong have already been created or will be created in the next few hours.
Update 2: Tomorrow we will delete the matches of those users who managed to book a friendly because of the cup draw problems
5-31-2012 About transfers
The transfer engine has beenstopped since 19:32, which means no transfers will be executed. It will remain so until we're more sure that normal operations are restored, then we'll start it again. Transfers will then be extended, and given what time it is now (22.00 HT-time) - deadlines are likely to be extended by 24 hours when that happens.
Update: All transfers with a deadline between 19:32 and 00:30 HT time have been extended by 24 hours.
5-31-2012 Unexpected downtime
Tonight we have been confronted with an unexpected downtime (17:20 – 18:50 HT time) because of a firewall problem. Because of the very same problem we were also unable to stop the transfer market and therefore we are unfortunately not able to extend any transfers that ended during the time the site was unavailable. We are very sorry for the consequences this may have for the affected managers.
Update 19:00: We managed to extend the transfers of the last few minutes of the downtime as they had not finished yet. Transfers with a deadline between 18:47 and 19:15 have been extended by half an hour.
Update 19:37: The site went down again at 19:07 until 19:36 HT time. We have immediately stopped the transfers (from 19:31:52 onwards) when we were able to and will not restart them before we have ensured we are good to go.
Update 19:50: Right now we have strong suspicions pointing towards us having been confronted with DDoS attacks.
Update 21:50: We were down again from around 19:55 to 21:40. Let's hope we can get back to normal again now. For the time being, the transfer engine will remain stopped.
Training updates, youth matches etc have happened just as they should during these problems with the site.
5-30-2012 Key players
We have added a little feature called key players, which is aimed mostly as a help for new players. But naturally everyone gets access to it. You can find your key players (in your trainer's opinion) in the top right box on the Players page.
5-29-2012 Power outage
Due to a power outage in the server room, we were down from just before 12:00 HT-time to around 12:50. Transfer deadlines have been extended by 90 minutes.
5-27-2012 Finance updates problems in some leagues
There are weekly finance updates problem in some leagues. Unfortunately it is hard to solve, we are sorry that this can not be solved by tonight. We will try our best to tackle the problem tomorrow.
5-26-2012 Old Team Events are not available at the moment
Please be informed that all the old Team Events are temporarily not available until we solve the problem next week.
5-26-2012 Delayed updates
We have problems with some post-game updates being delayed, such as league table generation and top scorer updates. These will tick through eventually, we are sorry for the trouble this may cause in the mean time. Transfers are also executed with some delays tonight. We are working to solve this, but we will probably see delays throughout the evening.
5-22-2012 Release notes
We've released some small fixes today:
- On the tournaments page, the displayed date for the last match round is now correct
- Fixed a bug in My Office that could cause old editorials to be published again
- In the simple matchorder form, the feature "played since last training" is now shown (for Supporters)
5-12-2012 Server reboot
We restarted the server on Saturday morning, causing about 30 minutes downtime. This was to solve issues on the site during the morning. Transfers were delayed two hours from around 10 HT-time.
5-10-2012 Release notes 10/05
Today's release contained mostly stuff in the background and some pretty minor changes/improvements for newbies. But some fixes worth mentioning were released as well:
- Some fixes for the blue border indication in the match order (for Supporters), for RTL languages and older IE versions.
- Fixes for a few bugs that could cause pages to crash (transfer, youth player, bid history and youth player history pages).
5-7-2012 About match income (related to the delayed updates)
Please note that if you played a home match during this weekend, for most people the income ended up showing as income for last week on your finance page (because of the delayed update).
We had some cases where teams received double match takings (they played at home last week and got that income for this week as well), probably because their updates were running at the same time as matches were played. These cases have now been fixed (double income removed). The vast majority of these teams played in Denmark, but there were a few cases in other leagues as well.
5-7-2012 The aftermath of the delayed team updates
In some leagues the effect of the delayed weekly updates was just that the update happened later than usual. But in some leagues, the update happened after the league matches, and then it also had out of the ordinary effects on team spirit and team confidence.
This is naturally not a good thing, but there's really no way to fix it in a good way afterwards. So, we will not try to compensate users - as it's just not really possible to do. We unfortunately just have to accept the consequences and that they're not really fair. This is also how we have dealt with issues like this in the past.
The issue causing the delays in the first place is fixed and will not happen again. We will also look into our routines, so we can catch problems like this one at an earlier stage.
Sorry about all this!
5-6-2012 Team updates delayed
Due to a database issue, the weekly team updates (including financial updates, youth scout call and more) were delayed for many countries. The issue has been resolved and the remaining updates will occur soon.
5-3-2012 More improvements for new teams
Apart from the Tournaments update release earlier this week, we have focused on doing a lot of (small) things to make the newbie experience better, just as we did last week. Some of these things are worth mentioning for everyone:
- New teams are automatically added to the friendly pool in order to get a friendly (their first week only, after that it's up to the manager)
- New teams' trainers automatically arrange a preparation match in the beginning of managers' careers
- New teams now get a passable trainer with weak leadership by default
4-26-2012 Clarification when restarting a tournament
A clarification about something that hasn't been clear enough: when you start a new season of a tournament, the old matches disappear when the new season is created. We have now added information about this when you start a new tournament season.
For all other tournaments which aren't restarted, matches remain for 2 seasons. The final standings are always saved and archived, even for restarted tournaments.
4-26-2012 Release notes
Mostly stuff for new teams today:
- New team activation is now done every 5 minutes (previously 15)
- Fixed lineup assistant for preparation matches
- For new teams, the trainer will field a simple lineup to avoid WO if the manager hasn't given any orders
- The first time a new manager visits the order page, a default lineup is created automatically (4-4-2, as suggested by the lineup assistant)
- We started testing if showing player faces has an impact on new users' stay rates. 50% of the new users will see player faces (despite not being Supporters), the other 50% will see the silhouettes as normal.
- Added some missing leagues to the Currency exchange rates appendix.
4-21-2012 Severe delays
We've had severe delays and slowness on the site today which we have worked hard to diagnose and fix. We took down the server to reboot the database, and now all systems are up and running but the site is still not responding as quickly as we'd like. We are continuing trying to work on this. In the meantime, we have postponed all transfers from between 0900 and 1700 today by between 12 and 3 hours (so they all have deadlines tonight). If necessary, we may extend these deadlines again. We are very sorry for not making it possible for all our users to enjoy their games today.
4-21-2012 Server to restart
We will shortly take the site down to make a full restart of all systems. We hope this can resolve the slowness we have experienced today.
3-31-2012 Morning issue caused delays
We had a small hiccup with the database this morning between 9.10 and 10 HT-time. The site is now running as it should again, but with some delays that should recover within the next hours if not sooner. Transfers between 8.30 and 10.30 were postponed by 3 hours.
3-30-2012 Still occasional problems arranging friendlies
We are still suffering from some occasional errors when trying to arrange a friendly, just as the two past weeks. We have done quite a lot of troubleshooting and work on this, but we haven't nailed the root to these errors yet. We will naturally continue to work on this until a solution is found.
If you get a strange error (can't create match) when trying to arrange a friendly, please just try again.
3-30-2012 Friday morning database issue
Early Friday morning our database ran into some issues, which affected the site. The site was hard to access (ultimately not accessible at all). This was solved around 7.30 and we then also postponed all transfers between 6.48 and 8.00 by 3 hours. We are sorry for the inconvenience!
3-20-2012 Release notes 20/03
Some fixes for you today:
- Fix for fixed team spirit level in tournament games, now works on content level as it should.
- Fix in MLC, some new users did not get the 3 credits as they should after completing challenge #17.
- Removed Facebook 'like' for RTL languages (until that API has better support for RTL), as it caused the site to move to the right instead of being in the center.
- Fix for the occasional application error you could experience when going to the world or country (league) page.
3-16-2012 Occasional problems arranging friendlies
We have had some reports about occasional errors when trying to arrange a friendly. If you get a strange error (can't create match) when trying to arrange a friendly, please just try again.
We will look closer into these problems on Monday.
3-15-2012 Release notes (15/03)
Some bug fixes and small additions included in today's release:
- Fixed a presentational bug in the fan number changes - the fan loss when changing region or team name was not included
- Fixed a recent bug in the arena page, which messed up the look of the arena page when you changed something related to the arena (such as grass cutting pattern or arena name)
- Added match type icons to match report
- Added "Points per game" to Historical standings
3-13-2012 Small change in Tournament start time
The distribution for the tournament starting time wasn't working as it should (it should pick a time within the selected 55 minute range), so all tournaments created so far had an exact starting time.
We have fixed it and have changed the time for tournaments that are not filled out yet, adding the corresponding minutes.
Tournaments with already created matches have not been affected.
3-13-2012 Release notes 13/03
Apart from the major Tournaments feature (see editorial space for more info), today's release also contains some fixes:
- Fix for a (presentational) issue when changing coach
- Fix for flag tooltip problem in the friendly pool
3-8-2012 Newbie matches, removed evil spirits and more in today's release
The biggest news in today's release is Newbie preparation matches. New users can set up and play instant preparation matches, making it easier for them to find players' best positions and get a better understanding of how the matches work.
New users can arrange these matches from the match list page, and they are matched against another newbie also wanting a match. If no other user is found within a short period of time, they play against a bot team instead. The match starts 30 minutes after setting it up and orders have to be submitted 5 minutes before kick off.
These matches are available for new users for their first 60 days in the game. They can play 3 matches every 7 days. However, its not possible to play a preparation match if you're already playing a game or if your next match starts within 150 minutes.
In addition we've cast a few magic spells to remove the evil spirits that has affected players since the end of last week (players have had angry faces). We have also:
- Fixed a few site problems for RTL languages
- Fixed a login bug for users using IE7
- Fixed a few bugs related to our big code optimisation last week
- Made a few SEO (search engine optimisation) improvements
3-5-2012 Forum downtime at 12:00 today
The forums will be down from 12:00 HT-time today, because of maintenance. We are moving the forum to faster disks.
We estimate that this move will take about 1.5 hours.
Update @12:35
It seems we're getting errors on other pages when closing down the forums, so the forums are up again. We're troubleshooting this, and while doing so you may experience errors from time to time.
Update @13:15
We have called the forum maintenance off, we will not move the forums today. We'll do it another day instead (after we've sorted out what's causing the errors).
2-29-2012 The past weekend's delays: reasons and solutions
There were several reasons for the delays this past weekend, which in combination - and together with the heavy load on the site - caused the severe delays we experienced. Because it's important to remember; the load on the servers and the database is always heavier during the first league round (mainly because of the large number of online users), which decreases the normal 'safety margins'.
Here are a short summary of the reasons, and what we plan to do about them:
- We have optimised the code and database functions in several places, and more optimising will take place before the end of the week. Because it's apparent that some new code released in the past couple of months wasn't efficient enough to cope with this heavy load.
- One disk in our disk storage system broke down at the beginning of the weekend. While rebuilding itself to a spare one (which takes quite a while), the system was slower than usual. On Sunday this spare one broke as well (Mr Murphy, we will keep an eye on you and your law from now on!). Both these disks have now been replaced by new ones.
- We have moved the forum to a new database, to allow the main Hattrick engine more resources (bigger safety margins).
- We have moved several processes and updates that don't have to be run on match days to other days instead, also to allow the main Hattrick engine more resources (bigger safety margins).
2-28-2012 Forum down
The forum will be down until approximately 12:40 HT-time due to it being moved to another database to increase the performance of Hattrick.
2-26-2012 Delayed games from Saturday
The delayed games from yesterday that cannot be viewed probably won't be available until tomorrow. The games have been played but can't be shown properly, and we need a code release to fix this, something we can't do today without causing new delays. But training, finances, etc should be safe. We are sorry for this and hope for your patience in this matter.
Update:
We were able to make the changes to the system and now this problem should be solved.
2-25-2012 Delays and general slowness
We are experiencing some problems now which are manifesting themselves to you as delays and a slow site.
We're working on solving the issue.
Update:
Transfers between 14:00 and 15:30 (HT-Time) have been extended by 180 minutes.
We had to take the site offline for a while to help the system catch up a bit.
Update:
We now hope the system will start to catch up but it will be a slow process. Delays are to be expected throughout the day.
UPDATE SUNDAY MORNING: No further delays, and Sunday morning games have started on time. We have made several changes to the system overnight which we hope will have a positive effect. However, we cannot guarantee that there will be no delays today and we will monitor the site closely.
2-24-2012 Series stats change and added match icons in today's release
Most of our time is devoted to the upcoming feature Tournaments, so today's release will not exactly be remembered as one of the biggest in our history. But it does include things we know will be very welcomed.
- From this season on only league matches (not qualifiers or other games) will count for series stats and series ranking.
- We have added match type icons when you load the list of past matches lineups (in the match order form). Gives you a better overview.
2-18-2012 Wrong teams advanced in U20 world cup
When the groups for round 2 in the U20 world cup were drawn someone had been mixing up the tables, and the wrong teams ended up in next round while some teams were wrongfully eliminated. The tables will be corrected and round 2 will be recalculated as soon as possible.
2-15-2012 Logos Upload
There is a problem with uploading logos to Hattrick, including match kits.
We are in the process of solving the problem, and it will work in the next few hours.
In case you are missing some logos, they will also appear soon.
2-15-2012 Double friendlies
Because of the delays yesterday evening there are some teams who've arranged double friendlies this week. However, we will not remove/delete these friendlies in this late hour as it would be unfair to the opponents (who then might not get to play a friendly at all).
2-15-2012 Major match delays
Tonight we've had some major delays caused by the creation of matches for the cup that starts next week. Unfortunately we won't be able to fix this tonight, so the delays are likely to increase. We're sorry for any inconvenience, we're working as fast as we can.
Update
The match engine caught up during the night and we've been working today on optimising the creation of cup matches, so hopefully it will run smoothly from now on. Thank you for your patience.
2-13-2012 Release notes 13/02
This release includes a lot of small changes and improvements (some 1000-2000) to the background code, mostly related to how matches are handled. This is nothing you will really see anything of, but nevertheless it's worth mentioning. All this was needed for an upcoming feature we're working on, but will also be a great help (and sometimes necessary) in general in our future development of Hattrick.
Apart from all this we've also fixed a problem related to the rating achievement:
- There's been a difference between how the average match rating is calculated in the match report and for the rating achievement. This is now fixed and both use the same calculation (the one earlier used for the match report). Please note that this change will only apply for any new achievements you get from now on.
2-1-2012 Release notes
Some small fixes for you:
- Fixed rounding issue on sector ratings prediction (causing inconsistency between viewing the ratings in bars and denominations)
- HT-mails with only blank spaces in subject are now possible to open
- Added missing HT Live links on the cup match page
1-27-2012 Release notes
In this week's release there are a few fixes you should be aware of:
- The training report for non-Supporters is now shown in My Office, as intended.
- When a cup is finished, the last round of it is also shown.
- The option to set team attitude (play it cool, match of the season) for a youth match has been removed from the order interfaces. This is because the team spirit in youth teams is always the same (team attitude settings don't effect team spirit after a youth game has been played).
- The flag map in French is now working as it should again.
1-17-2012 Short interruptions
After today's downtime we've experienced two short interruptions, and there might perhaps be a few more. Although it can be a bit irritating, it's nothing to worry about. It's just due to some relocation work in the server room, but there will not be any interruptions after 18:00 (when matches start) at the latest.
Sorry about this, we'll try to keep any interruptions to a minimum.
1-11-2012 Forum posts not being marked as read
We have received notice that forum posts are not being marked as read, which can be very annoying. We are aiming to release a fix for this problem tomorrow.
Edit: This problem should be sorted out now.
1-9-2012 Various youth academy problems
During the weekend we've had problems with the youth academies, of various kinds. Matches have been late, some youth leagues are waiting for fixtures, etc. We're looking into this.
Update: These problems should now have been sorted out. If you're still encountering problems, please report it to your local GM using the contact form in the Help section.
12-10-2011 Failed transfers
There were some failed transfers between 8th Dec 2011 23:00 HT time and 9th Dec 2011 06:00 HT time, i.e. players sold not moving to the new team; players bought not moving to the new team. Some teams have received the sales amount more than once.
If you are affected, please do not re-list your player and do not spend the money not belonging to you. We are trying to solve the problem.
Updates: We have decided not to move the failed-to-transfer players. All the buyers will get money refunded, all the sellers will get sales money deducted and the transfer fee refunded, teams that received previous club and mother club money from the failed transfers will also get their money deducted. Sellers can go ahead and relist their players. Everyone affected will get receive a Staff message explaining the amount of money refunded/deducted.
We will update you when this is finally solved. Until then, thanks for the patience and we are sorry for the inconvenience caused. Lastly, we will find the culprit causing the failed transfers and fix it for good.
12-5-2011 Problems with financial updates in some leagues
We are looking into problems with the financial updates in some leagues, where (some) teams received too much money from the weekly update. We don't yet know if it's possible to correct this, but we are investigating which leagues (and which teams in those leagues) are affected and then we'll see what we can do about this. More info to follow.
Update 14:00
These problems have now been solved. Four leagues (Poland, Sweden, Austria and Ukraine) were affected, and most teams (but not all) in those leagues got a erroneous update.
Please note that some of your income for this week may be displayed as income from last week (if you were affected). This is however just a presentational issue, the amount of money is correct.
12-1-2011 Release Notes 1st December
Some minor changes in the release today.
* Fixed a bug that caused the MLC to break for returning users
* Fixed a bug that caused the youth match archive to display incorrectly
* Fixed a bug that caused the series page to sometimes display the wrong amount of recent visits
* Fixed a recent bug that caused notifications for transfer-listed bookmarked players to not work
11-28-2011 Release notes 28th November
This release contains many small tweaks and fixes to recently released things, such as Gears, youth files for CHPP, Stats, and the option for returning users to skip the MLC. One visible thing that has changed is the fixing of a rounding error in the Loyalty values in the match order interface.
During the past week we have also devoted a lot of attention to improving the overall speed on the site. We have fine-tuned many pages which reduced the overall load on the database to around one third of what it was before. This means the site should be perceived as more responsive at any given moment. However, we still have problems with team updates and matches being delayed, and we are continuing to work on this.
11-26-2011 Match delays
We have several leagues with delayed matches today. We have been working hard on optimising the site in the last two weeks, which has led to a faster overall site, but we have still not been able to prevent the match delays, for which we are sorry. But we are working on this!
11-17-2011 Release notes for 17th November
This week we have worked on back end stuff, such as further tweaking the new stats. But we have also released new files for CHPP developers, who will now be able to access player pages for youth academies. It will be interesting to see what comes out of that. Here are the other things we have changed that may be of public interest this week:
- Bug fixed in Rating Prediction: away team was being treated as always being in a derby game
- Fixed sorting not working as expected after clicking links on the series stats page, when reaching it through a link
- At signup, new team names will be checked against a list of blacklisted names
- Price info about Gears was added to About Gears page
- Fixed rounding error in Loyalty ratings - now it works similar to all other skills
- Added possibility for returning users to skip MLC
- Fixed bug that prevented U20 coaches from using the simple match order interface
- Fixed bug that teams could (very rarely) go without a trainer, something which caused pages to break
- Fixed error in ratings bars and numbers displayed when actual rating value was non-existent
- We removed some broken links on the Hattrick Downweb page (let's hope we never get to see it again, anyway!)
10-31-2011 Loyalty bugs
We're currently looking into two bugs related to loyalty (which has just been released today):
- Players bought directly from the mother club are shown as if they will get full loyalty even in their new club.
- Rating predictor, some strange behaviour reported.
Edit: These two bugs have now been fixed.
10-28-2011 Release Notes for 28th October
It's been a busy week at Hattrick HQ, in anticipation of next week's releases. For the release today, the obvious thing is the new election system which went live this morning. Apart from that, these are the fixes and updates that we want to share with you today:
- Added support for coming Loyalty feature in the Ratings Predictor
- Fixed a layout issue in RTL Simple skin where the sidebar box got shifted 10px only in match setup page, updated styles ...
- Fix for no captain in lineup blocking order form load
- Removed unnecessary white spaces in youth series page
- Langificiation issue in the youth league admin page
- Sort by shirt number by default for youth players in match orders page
- Bug fix login issue on new startpage
10-26-2011 Database problems
We're currently having some trouble with the database being heavily overloaded. This can result in various actions not working, sacking players for one. We're working on it and expect to have it back to normal before midnight (HT time). We apologise for any inconvenience caused by this.
10-25-2011 Hardware failure
Due to a hardware failure our site was unavailable for slightly more than half an hour. Because of this, transfers between 16:00:35 and 16:35:00 have been extended by 1 hour. We apologise for any inconvenience caused.
10-20-2011 Release notes for Thursday 20th October 2011
This week we have mainly worked on things that will be released in the coming weeks, such as the loyalty change. But there is a collection of smaller changes to the site as well:
- You may notice some minor changes to the training page, including a new box for training status summary and a right hand menu link to the training status page. The individual instructions page has been tidied up.
- A bug that caused an application error when clicking the breadcrumb links of a series was fixed.
- We added a qualifier icon to the "next season" series table, to clarify what teams may end up where.
- We have done a few fixes to the ratings predictor during the week, to make sure it works as described.
10-13-2011 Release notes for Thursday 13th October 2011
Today is release Thursday and here is what we have coming for you:
- The lineup suggestion tool for newbies and the ratings predictor are now available in the simple match order form.
- As announced last week, a player sold while his team is playing a match doesn't change team until after the game is over. This exception also applies if the buyer is playing a game. The transfer is blocked from 15 minutes before the game starts to 10 minutes after the final whistle. A message on the player's page will inform you of this change, 120 minutes before the end of the transfer.
- The ratings predictor always took overcrowding into account when giving ratings, we have now fixed it so that overcrowding is factored in only when it occurs.
As always there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
10-8-2011 Summary of today's downtime
At around 14.30 the site became unavailable. The system itself (databases and game engine) worked fine, but the web was overloaded and we started troubleshooting this. This is fairly normal, it happens daily and most of the time users never notice since the system automatically handles this. But when the site is more busy we sometimes need to give the system a hand ourselves.
In any case, this didn't work so we had to look at other potential causes. The firewall did not respond which is very rare, so we took the site down and restarted it manually. We also started checking through all code changes in the last weeks to see if we had added anywhere something that might cause heavier load on the servers. It turns out we had, and those changes have been reverted.
It is a weakness of Hattrick that problems like this (which are, after all, natural when you have a system that constantly evolves) are often exposed on Saturdays, when we have most people online and bottlenecks are more likely to emerge. We are very aware of this and try to time releases so that we minimise these kind of risks, but we will try and think of other ways to avoid this happening again.
Because of the problems we decided to extend all transfers which had their deadline between 14:30 and 21:00 HT Time by 24 hours.
10-6-2011 Release notes for Thursday 6th October 2011
This is release Thursday and here is what we have coming for you.
- As some of you may have noticed, we have had issues with re-live recently. These should all be fixed now and the "next" button should work as intended.
- We have removed the Most Expensive transfers on the Stats Players page, as the data there wasn't correct and it was misleading.
- We've added a cookie that remembers your last login date so that we can distinguish returning users from new users and better cater which login page is shown to whom. The privacy policy has been updated to reflect this change.
- We've added a link called ongoing match that will show up in the header during your matches. With it you can easily access the live page for your ongoing match if you surf away. It also acts as a reminder that you have a match going on right now.
As always there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
9-29-2011 New transfer compare formula
As you may have noticed, a new transfer compare formula was announced in the release notes. The changes focus on giving better comparisons with a focus on removing behaviours which created an option to exploit the tool to making profit while improving the quality of the results. There are no fixed ranges any more for skills in certain domains. Each skill, if it is high enough, is compared in a range (and not an exact value) which is no longer set in stone.
The tool now compares, in range of ages, unique players and not that common old players. To compensate for the range of ages, the range of skills that are third and fourth in order of importance are compared in a wider range with an upside bias.
9-29-2011 Release notes for Thursday 29th September 2011
This is release Thursday and here is what we have coming for you:
- We've slightly modified the House Rules in regards to federations, to more closely represent the rules applied.
- We've modified the formula for Transfer Compare to give you a more accurate comparison (more details in the other system info).
- If there is an error during the saving of a lineup, you will no longer be redirected away from the match order page.
As always there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
9-28-2011 All coaches finally know when they arrived.
All coaches that have not been "Hall of Famed" now know when they have joined your club. As for the coaches in your Hall of Fame, there is no plan right now to fix their dates.
9-27-2011 Coaches finally know when they arrived.
It has been a long lasting bug in Hattrick that when you converted a player into a coach, the date of his joining your club would be reset. This is no more! Coaches converted from now on will show the original date they joined your club.
We are still working on fixing the dates for past coaches. We will let you know once it's done!
9-25-2011 Service Unavailable
We had a short downtime in our services and had to stop the transfers because of it. The service is back to normal now and transfers with their deadline between 13.32 and 13.40 have been extended by 15 minutes.
9-22-2011 Release notes for Thursday September 22nd 2011
Today is release Thursday and here is what we have coming for you:
- You can no longer report federation posts. But the link is still there and it explains to you how things should be dealt with when you stumble upon a post or situation that you think is unacceptable.
- It used to be that once you had booked a match through the friendly pool, you couldn't unsubscribe from it, until you had entered it again. This has now changed. You can now unsubscribe from the friendly pool at anytime.
- Now to reset your password you only need your login name or email address instead of both.
-Also some of you may have come across some weird text on your match order interface these past couple of weeks. This was a problem with caching of the interface. We've now resolved those caching issues, so they don't happen again in the future.
- For the past few weeks, the colours on the player list in the match order interface had mistakenly changed making it harder for some to differentiate them. We've brought back the old and trusted shades.
- And finally, still in the match order interface, the player skills are now ordered the same way as on your players' page.
As always there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
9-19-2011 What's in that tea? Stamina bug fixed.
Thanks to Lizardopoli's research, we were able to discover that ever since we have moved to minute-based training, any player entering the field in minute 51 or afterwards would perform at the maximum level with no drops, no matter if he had excellent or disastrous stamina.
This has now been fixed. We have changed the recipe for the half time tea and players entering in the second half will perform according to their stamina level.
9-15-2011 Release notes for Thursday September 15th
Today we have made a release, and the fix list is a little longer than usual since we did a "Bugsmash" workshop to clean up our to-do lists a bit after the summer.
The following went live today:
- A bug fix in the match highlights when showing substitution + reposition without formation change
- Simplified interface for rejoining the friendly pool
- Invite links in series table removed for users who are already waiting to have an invite accepted
- A big pile of small RTL (right-to-left) issues
- We now display the average age stats with years and days correctly
- We activated player-swap also on the simple match order interface (released for advanced interface on Monday)
- The ability for HtPress authors to delete comments was removed
- We now allow CHPP developers to moderate their product forums
- We localised some texts in press announcements page (so that it can be read in your user language rather than just english)
- We added 20 minutes to the IsPlayingMatch-check before the game starts. This means the warning about players on the transfer market who may be about to play a game has been extended
- Error-box if something went wrong while saving a match order is now shown
- Former users now shown as "Previous user" in PA comments
- Skillbars added to the match order interface for youth matches
- Fixed bug in flip match orders for IE7/8
- Fixed bug with date picker on forum page
- Final SMS when bidding closes is now sent
- Mother club and previous fund money are now given when buying your own player
- NT achievement is given when period is finished instead of when it starts
- Fixed corrupt data for Cup round achievements
- Inactivity e-mail reminders now include the login name
- Small tweaks to the start up and registration pages, part of an ongoing project to encourage visitors to sign up for a team. Includes things like screenshots, updated About Hattrick page, slimmer registration form, etc. These are tests only which means features may come and go.
Finally, some changes from last week:
- The match order form now takes user preference for show skill bars into account
- Made phone number required field on shipping details
- Added downloads page for wallpapers and moved them from About Hattrick to downloads
- Added new wallpapers with the correct aspect ratio
- Bug fix on Stamina graph on player chart
- Made the arena usage percentage an option (from pie charts) in the site preferences.
9-7-2011 Small hiccup
We had a small hiccup in our services and had to stop the transfers because of it. The service is back to normal now and transfers with their deadline between 14:26:25 and 14:44:00 have been extended by half an hour.
8-31-2011 Incorrect data about form updates
We have had an error in the historic form data for some players. This error can be seen in the latest form changes on the training page for supporters where the historic form is wrong for some players.
The data will be corrected at the next training update.
8-29-2011 Not possible to promote youth players and application errors
At the moment it is not possible to promote youth players. At the same time several pages give application errors. We are looking into the problems and are trying to fix them as soon as possible. There is no further need to report these problems to your GMs.
Update: These problems have been solved now.
8-27-2011 Delayed youth matches
We are aware matches in the youth academy have delays. We are investigating the causes and will try to have them up and running as soon as possible.
Some club officials are also working hard on printing player names on the match jerseys. Right now they are missing for players in several youth matches and therefore the players appear as "unknown player" in the match report.
Update: Matches have caught up.
Update2: The club officials have caught up with printing the player names and there should be no more unknown players now.
8-20-2011 CHPP Closing
It seems that the problems with CHPP are still with us, so we are opting to turn off all CHPP for the time being.
We will keep you updated as we monitor the situation.
We thank you for your patience as we try to solve these problems once and for all.
Update : CHPP is now back on. We will work this week again on solving the issues CHPP has been causing.
8-18-2011 Training page not responding
Some of you may experience an application error when trying to access your training page. This mostly affects new users.
Due to planned database maintenance, we are unable to fix it right away, but we will get it sorted as soon as possible.
Thank you for your patience.
Update : The pages should now be accessible by everyone once again.
8-18-2011 Release notes for Thursday August 18th 2011
Today is release Thursday and here is what we have coming for you:
On your CHPP Products preferences page, you can now find the dates at which those products were last accessed.
We have been hard at work on fixing the issues with CHPP that have been causing the problems on weekends. We are hopeful that this time, they are solved for good!
And of course as usual there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
8-13-2011 CHPP closed this weekend
We believe we've finally pinned down CHPP as the cause of the delays during the weekends lately. Because of this CHPP will be completely closed for the rest of the weekend. Not only for Live viewers as previously stated, but all CHPP programs.
We will now start to investigate exactly what in CHPP it is that is causing this, and hope that next weekend we can finally be rid of all the delays!
We're sorry for any inconvenience this causes you and thank you for your patience.
----
CHPP was reopened on Monday morning and we have since then worked on the issue that was causing this problem. We believe that it is resolved and that we will be able to have CHPP running this weekend (and onwards).
8-12-2011 CHPP Live viewers disabled this weekend
In an effort to solve our performance problems on weekends, starting tonight after the NT matches, we will disable the Live XML files. This means that all CHPP Live viewers will return errors when trying to access that information. In essence those files gives CHPP products live data during matches.
We thank you for your patience while we try to solve those problems and we are sorry for any and all inconvenience this has caused you.
8-11-2011 Release notes for Thursday August 11th 2011
Today is release Thursday and here is what we have coming for you :
- We've brought back the live tables to HT Live.
- We fixed some minor bugs in the match order form.
And of course as usual there were other tweaks and fixes behind the scenes to better improve your Hattrick experience as we keep working on fixing the problems that have been plaguing the site on weekends.
8-5-2011 Wage reduction
All players who aged in the night of Thursday to Friday and should have had a salary update haven't.
We are looking into it. There is no need to report it to your local GMs.
Update : Players have now aged properly and gotten their salary update.
8-4-2011 Release notes for Thursday August 4th 2011
Today is release Thursday and here is what we have coming for you.
- You can now add a comment when reporting a forum post explaining why you feel it needs a moderator's attention.
- In the Youth Academy match reports have had weird formations appearing after certain swaps. This presentational bug has been fixed.
- We've temporarily removed the live tables from HT Live to see if it helps solve the weekend delay problems.
- The Hall of Fame is viewable again for non supporters. This had been removed by mistake.
And of course as usual there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
7-28-2011 Release notes for Thursday July 28th 2011
Today is release Thursday and here is what we have coming for you :
- Directly from Gusy's goody bag, you can now search your received or sent HT-Mails by alias or user ID.
-There was a bug in the match order form, in regards to the click and swap from subs to player list, making the player on the subs bench disappear but no player coming in to replace him. This has been fixed.
-Show faces settings is now available for non supporters under site preferences.
-Walkovers shouldn't break the series fixtures any longer.
And of course as usual there were other tweaks and fixes behind the scenes to better improve your Hattrick experience.
7-23-2011 Matches delayed
Due to a problem with the server running matches, all matches are currently delayed. The matches are running at full speed and will catch up eventually.
Update: Matches have caught up.
Update 2 : Matches and updates are late. The engine will eventually catch up. This goes for youth matches as well.
Update 3: Seniors matches are back on track. Youth matches will probably need most of the day to catch up.
Final update : The engine has finally caught up to everything. Matches are now being played as scheduled.
7-21-2011 Release notes for Thursday July 21st 2011
This is release Thursday and here is what we have coming for you:
-You can now delete in one click, all the finished transfers that you had hotlisted.
-On the youth player page, in the right column, you now have a drop down menu to all your other youth players, just like you can find on your senior players' pages.
There were other fixes and optimizations done behind the scenes to better your Hattrick experience.
7-7-2011 Release notes for Thursday July 7th 2011
And we are back to our regularly scheduled release Thursday and here is what we have coming for you:
- You now have alternative video links in the Hosting competition page should the content of YouTube be blocked where you are.
- We've added a new FB like button to the Start page. This is part of a bigger Facebook integration project, that is starting slowly. You will eventually get a setting for Facebook in your preferences, once the project is further along.
There are, as always, many other tweaks and fixes mostly behind the scenes to give you a better Hattrick experience.
6-30-2011 Release notes for Thursday June 30th 2011
This week we have a second release!
-A much awaited feature is being introduced on your team page. You can now find out, from the source itself, what series you will be promoting or demoting to.
-We've also added a new ball on the system info page for CHPP. That way, if for a reason or another we need to deactivate CHPP, you will be able to find out at a glance!
-When, or rather if, we have to disable the dashboard, also known as My Office, you will now find the System info box on the MyHT page.
-You can now hotlist a player directly from the transfer search result page.
-The problem caused by banners with the match order form and the invitation page are now solved.
There are, as always, a few other minor tweaks and fixes.
6-29-2011 My Office's disappearance
You might have noticed My Office missing on and off for the past few days. As we are doing some optimisation work on it, we have had to do that.
It is disabled right now, and will remain like that till tomorrow at the earliest. We are sorry for the inconvenience this creates to new users especially, but to everyone who has gotten used to seeing it there.
You can find the system info messages by clicking on Help and then System Information and you can read the latest news by clicking on News.
6-29-2011 Another down time, another transfer extension
Because of a down time of a few minutes the transfers between 11:42 and 12:00 have been extended by 30 minutes.
We know these problems are irritating, we are doing what we can to regulate the situation.
6-28-2011 Extended transfers
Because of short down time transfers between 21:50 to 22:30 HT Time have been extended by 40 minutes.
6-28-2011 Release notes for Tuesday June 28th 2011
Today is release Tuesday and here is what we have coming for you:
-Today we are releasing player swaps to the Youth Academy.
-We've added a tool tip to explain the different types of default lineups. Make sure you have a look, it might clear things up for you.
-The privacy settings are back for non supporters. They were mistakenly hidden.
- The current match box on the team page will now show the right information when facing a walk over.
- There is a new Hattrick United widget for National Teams
- There is now a link on the national team page leading directly to the World Cup group of the team.
There were also some other minor tweaks and fixes.
6-27-2011 Exceptional down time transfer extension
Transfers set to finish between 10:10 HT Time this morning and 23:00 HT Time tonight have been extended by 24 hours.
6-26-2011 Weekend woes
Because of the issues we've had this weekend, some of the teams got their qualifiers given before the league tables were updated with this week's results. This caused some teams to not get their deserved qualifying match and others to get a match they shouldn't have gotten.
We are aware of the situation and we are working on it.
Keep in mind that in the affected leagues, the qualifiers will need to be recalculated. We can't say exactly when this will happen, but it will be done in good time before the games next weekend and there will be a My Hattrick message informing the leagues concerned.
We've also brought back My Office. In order for it to work as it should, you might need to log out and back in.
6-25-2011 Transfers extended, again
Because of slowness on the site again, transfers between 14:15 and 15 HT time have been extended by 60 minutes.
We recommend that you set a lineup as soon as possible, in these unstable times, it is better to be safe than sorry.
UPDATE: Transfers between 18:05 and 19:05 have also been extended for 60 minutes because of the site being slow again.
6-25-2011 Transfers extended
Transfers between approximately 12:30 and 14:00 HT Time have now been extended by 90 minutes.
6-25-2011 Saturday slow times
In a continued effort to solve these slow Saturdays, we are having to disable Foxtrick. This is to see if they could be the cause of the problems.
Update: We have also now disabled My Office.
Update 2 (13:30): We have now re-enabled Foxtrick.
6-24-2011 Problem setting lineups
If you are encountering problems accessing the match order interface try clearing your cache: ctrl+F5 will do the trick on most browsers. Try even a couple of times.
We are investigating the issue to fix it permanently but until then, this might work.
6-21-2011 Working on problems
As we are working to solve the problems that have been causing the down times on Saturdays, we need to disable My Office for a few minutes to eliminate it from the suspects list. It will be back promptly.
6-18-2011 Unplanned maintenance
We had to take the site down for unplanned maintenance after the system experiencing a lot of problems throughout the evening. We were completely down for around 30 minutes. Transfers between 18:00 and 20:40 unfortunately could not be extended. Transfers between 20:40 and 22:20 HT time have however been extended by 2,5 hours. There might still be some lingering problems for CHPP apps but this will sort itself out in an hour or so. Thanks for your patience.
6-18-2011 Transfers extended
Because of today's down time, transfers between 13:10 and 14:30 HT Time have been extended by 3 hours and transfers between 14:30 and 15:05 have been extended by 2 hours.
We are still investigating the cause of these frustrating Saturday down times. We thank you for your patience.
6-13-2011 Maintenance information
Tomorrow between 8:00 and 11:00 HT Time we are running maintenance on some of our servers. The application running the transfers will be down, so we've extended transfers between 8 and 11 tomorrow by three hours.
The site will be up and running as usual. You will still be able to place bids during that time, simply no players will have deadlines scheduled then.
Also matches on HTO will not be played for those three hours.
6-10-2011 Transfers extended
We had a short down time this evening. We were able to stop transfers at 19:35 HT Time. Transfers between 19:35 and 19:50 were extended by 30 minutes.
We thank you for your patience and we apologise for the inconvenience.
6-8-2011 Release notes for June 8th 2011
Today is release Wednesday and here is what we have coming for you.
We've tweaked many of the supporter features released last week in regards to avatars and press announcements.
You will again be able to see editorials on the news page. A bug had made them disappear.
And for those who didn't have an avatar but want one, the page will now allow you access.
There were also minor tweaks and fixes.
6-7-2011 Short downtime
Around 22.30 HT time we had a short downtime, and because of this transfers were extended by 30 minutes. We are sorry for the inconvenience.
6-7-2011 Avatar edit
For those of you who are supporters but never picked an avatar before, you are probably running into problems now trying to edit an avatar that doesn't exist.
We are preparing a fix for this, but in the mean time feel free to use this link
(/Club/Manager/avatar.aspx) to create your avatar and then edit it to your heart's content!
6-4-2011 Transfers extended
Because of slowness on the sites this evening, the transfers between 18:50 and 20:00 HT Time have been extended by 90 minutes.
We again want to thank you for your patience.
6-1-2011 Release notes for June 1st 2011
As part of release Wednesday you will notice that your Secretary's eyes and mouth might have changed. This is, in fact, to reflect his correct mood.
The Hattrick Open background has also been removed.
There are other tweaks and fixes released, but nothing really worth mentioning for now.
5-26-2011 Release notes for May 26th 2011
Today is release Thursday and here are some of the things we have coming for you:
-We launch a new transfers page, it is more complete and has all the correct information. You will find it where the old one used to be.
-You will no longer get ticker notification from ignored users on the forums.
-A message will now be displayed to inform you that the transfer engine might have been stopped if transfers are delayed for more than 5 minutes. That message will be visible on the transfer page, and on the players who's transfer should have ended more than 5 minutes ago.
-The Hattrick United widget on your team page is now active for supporters.
There were also other minor tweaks and fixes.
5-24-2011 Extended transfers once again
Because of an attack around 11:37 HT Time, transfers between 11:37 and 12:30 approximately have been extended by one hour.
We thank you for your understanding as we find ways to prevent these attacks from spoiling your and our fun every day.
5-23-2011 Transfers extended
As we suffered another DDoS attack we have extended transfers between 11:30 and 12:00 HT time by 60 minutes.
We are working on countering these attacks. We have been somewhat successful in that they now don't last as long as they once did. But we're still not there yet! So we urge you to plan ahead and make sure you set your lineups, so that you aren't caught off guard.
We thank you for your patience.
5-21-2011 No access for some CHPP programs
We have discovered a security problem that has forced us to close the access for those CHPP applications that still use the old security code access method. The new access method that has been available since November has been implemented by most CHPP apps works fine though. If your CHPP app cannot connect to Hattrick, you will not be able to download data from Hattrick for the time being. Once your program has an update to the new access method available, you will be able to install this and resume access.
5-21-2011 Network issues
During Saturday, we have again had network problems making it hard to reach the site. We are sorry for this but believe they have now been resolved. Transfers were extended by 90 minutes.
5-20-2011 CHPP Product connection problems
CHPP products using the security code as a connection method are not able to connect right now. We are looking into this situation.
CHPP products using the new OAuth token system are not affected by this problem.
Update: CHPP apps using the security code should work again now.
5-18-2011 Transfers extended
Due to a new DDoS attack the Hattrick site was temporarily unavailable. We stopped the transfers around 17:12 HT time and have extended all transfers until 17:30 by half an hour.
5-18-2011 Release Notes for May 18th 2011 - Operation Bugsplat
Today is release Wednesday and after Operation Bugsplat we have a lot of fixes coming for you!
-NT games are now visible in a player's match history
-We still had a few events that would pop up in the ticker untranslated, those are now fixed.
-If a Hattrick Master's match went into extra time, the results could be seen before the end of the match on the teams' pages. This is no longer the case.
-It is no longer possible to see the star rating for a rookie before the end of his first match
-Likes, on your Press Announcements, by people you have blocked are now silently ignored.
-All the tabs that are available for club teams on the future match pages are now also available for National Teams.
-There have been a few Right to Left languages issues fixed.
-The National Cup winners are now shown next to the correct season.
-There were some players that had lost their bodies. Thankfully we've been able to find them!
-For youth players who've scored a hat trick and signed a contract, these events are shown as youth but also stay with the senior player when they are promoted.
-You can now comment on and like Hattrick Press articles.
-We had youth players who aged one year in one day because of how the age was displayed when being pulled. This should no longer be the case.
-Fan mood doesn't update before the end of a match any longer.
-When your Supporter package expires and you do not renew it, your friendly and cup default lineups will now only be kept for 7 days.
-As it is impossible for you to bid on players that you can not afford, we've added a 5% deduction to incoming available money to account for fees you will not receive. This doesn't impact the money you receive, just the money the system thinks you have available.
-Substitution behaviours when the individual order remains the same are now shown explicitly
-Teams who had subscribed to the friendly pool but were still in their National Cups will no longer be shown in the friendly pool. Their subscription will remain active and once eliminated from the Cup they will be entered in the pool again.
-Players who were being brought into a game as a keeper as a default will now be marked as keeper for those minutes played for training purposes.
-Player bookmarks are now sorted by Extra Information when that option is selected.
There were also other minor tweaks and fixes.
Enjoy!
5-17-2011 New youth engine up and running
We have a new version of the youth engine now, for a final test. This engine includes a few fixes and minor improvements:
-Non-tactical longshots now work as they should. The bug which stopped any non-tactical long shots from happening is fixed.
-When your captain leaves the pitch (either because of injury or a substitution), the captain's armband will be handed to the player most suitable to be a captain still on the pitch.
-If a player is given a new behaviour order which is illegal for the position he's currently playing in, that order will be cancelled and not go through at all.
-Bug fix for youth players' experience, youth players can now be pulled with wretched experience again.
This engine also supports player swaps. That functionality will however be tested on Stage first, to make sure it (plus the user interface) works properly.
As mentioned above we will test this engine for youth. As soon as we know it works as it should we will use it for senior teams.
5-16-2011 Transfers extended after new DDoS attack
We were again the target of a DDoS attack today, and the site was slow or unavailable for about 30 minutes. We managed to stop the transfer engine this time, and transfer deadlines between 14.36 and 15.30 have been extended by 1 hour.
If you're wondering what a DDoS attack is, you can get some basic knowledge from Wikipedia:
(http://en.wikipedia.org/wiki/Ddos_attack).
5-15-2011 Delays and transfer extensions
Many of you may have experienced delays, site slowness and occasionally have not been able to log in. Because of this we had to stop the transfers. The problems have been solved now and transfers between 21:55:55 and 00:45:00 have been extended by 3 hours.
It may take some time still before all updates have caught up.
5-14-2011 League Tables
For a few weeks now you may have noticed that your league tables disappear after your matches or are not visible for about 30 minutes there after. You might also experience delays in receiving the money from your ticket sales
We are aware of the situation, so there is no need to contact your GMs about it.
5-12-2011 Match reports in different languages
Last night the reporters for your matches decided to swap notes. Which had the effect that your match reports could be in many different languages. It might also affect past match reports. We are working on getting them back to your language settings.
You might have noticed also that some of the player names have gone missing in your match reports. We are working on getting those back as well.
Update: Your match reports should now be back to normal.
5-7-2011 Transfers extended
Because of this new down time transfers between 17.45 and 18.30 were extended by 45 minutes. We urge you again to make sure you have set your lineups as these down times might happen again during the weekend. We thank you for your understanding.
5-7-2011 Downtime because of DDoS attacks
Hattrick was down for about an hour because we were the target of a massive DDoS attack. As long as such an attack is going, there is very little we can do about it.
As Hattrick was unreachable, we couldn't stop or extend transfers this time.
About two weeks ago we were also down because of DDoS attacks, which lasted for a few hours. However that time we chose not to make that information public.
So a good piece of advice now is to make sure to set your orders for your match, because there is naturally a risk that this can happen again during the weekend.
5-5-2011 Database issue resolved and transfers extension
We have solved the database issues and we now need to give our servers time to catch up. So it might take some time still before all updates are completed.
Transfers from 17:30 to 19:40 have been extended by 2h30.
Transfers that originally ended before 17.30 have had their deadline extended by another hour.
5-5-2011 Server problems and delays
Currently we are still having server problems and because of it we are experiencing delays with the updates. It is possible we may have to close the site again in order to let our servers catch up. For the same reason we have stopped the transfers. Transfers will be extended when we feel it is okay to start them again.
5-5-2011 Transfers extended
Because of a problem with the database, we had to take the site offline for about 45 minutes. When it came back online we had to keep the transfer engine stopped for another hour.
We still experience some problems in the back end, but we don't see a need to keep transfer stopped any more. Transfers deadlines between 13.30 and 15.30 have been extended by 2 hours.
5-5-2011 Release notes for May 5th 2011
Today is release Thursday and we have a few fixes coming your way!
-You can now disable the Hattrick Open background via the preferences, under site preferences. Please note that if you have used an Adblocker to remove it, you will need to first disable that to be able to remove it.
-We've removed the forum sneak peak from the World page.
-Youth player memorable moments now show scored hattricks.
-And we have kept the best for last! The mail counter bug that has been with us since the creation of NewD is no more. You will now have a notification on page reload of any new incoming mail. The cache is renewed every minute. So keep that in mind.
There were also, as always, a few other minor tweaks and fixes.
Enjoy!
4-27-2011 Late youth matches
We are aware matches in the youth academy have delays and we are investigating the causes.
4-15-2011 Server woes and transfer extensions
Since our servers acted up again and the site was unavailable for a bit, we've extended the transfers during the down time by 30 minutes.
With all the problems we've been having today, it would be wise to make sure you have default lineups saved for your upcoming match this weekend.
4-15-2011 Connection problems
We are experiencing internet connection problems today. We don't know yet what is causing these problems, other than it is out of our control. At times it seems our servers lose connection to the internet.
We are naturally investigating with our partners for the reason of these problems.
4-7-2011 Cutting pattern is here to stay!
We've decided to keep the cutting pattern in the arena. Only for fun, as these patterns will of course have no impact on the game itself, but we can now relax with a little gardening between matches!
We've also released a few other tweaks and fixes today, but nothing worth mentioning.
Update: It seems some of you have trouble finding where to look for the new patterns, once changed on the arena page, you will be able to see it on your match order page for matches played at your stadium.
4-1-2011 Late NT and U20 matches
U20 and National Team matches are late. We are working on it.
Update: matches have now started.
3-31-2011 Salary bug fixed
There was a bug in the salary discount for older players; older players didn't get the correct salary after the change at the start of this season. This bug is now fixed and the salaries for all older players are now correct.
3-31-2011 Release notes for March 31st 2011
Today is release Thursday and, again, we have a much awaited fix being released.
The match order interface is now usable on mobile phones.
There were also a few other minor tweaks and fixes.
Enjoy!
3-29-2011 Transfer engine stopped again
We are still having problems with the transfer engine. So it is stopped again. Transfers will be extended once we are able to bring it back up. We know this is very frustrating and we are working as hard and fast as we can to fix the problems. We appreciate your patience.
Update: Transfers haven't been extended as the site was up and you were still able to place bids on players. So everything will be processed once the engine catches up.
Update 21:30: The transfer engine has now caught up and the servers behave as they should.
3-29-2011 The server problems after today's downtime
We have experienced server problems all day after the downtime - it's been close to impossible to login through the normal front page. Because of this the transfer engine has been stopped and all transfer deadlines have been extended regularly.
We have now found a temporary solution for the server problem and it's possible to login through our front page again. And as the site now works ok (it might be slower than usual though), we have started the transfer engine again.
Even though the site now works ok, we'll keep the 'server ball' above deflated until we've managed to resolve the server problem for real.
3-29-2011 Today's downtime
The planned downtime for server maintenance today took a while longer than expected, and as if that wasn't enough we ran into a server related problem which caused us to be offline for another hour. Sorry about that. We were finally back up around 12:30.
All transfers during today's downtime have been extended.
3-24-2011 Release notes for March 24th 2011
Today we have one, much awaited, feature being released.
For those with a Youth Academy, the sorting of Senior players and Youth Players are now separate.
Enjoy!
3-23-2011 Two updates to the manual
These updates have been made to the manual (please note that it might take some time before they're translated and available in your language version):
Youth chapter, regarding youth systems:
Your weekly youth academy costs also counts for your scouting network level (even if it's inactive). This makes moving from a youth academy to a scouting network a lot swifter, as you don't have to build the scouting network up from scratch.
Training chapter, a clarification about stamina training and transferred players:
A player only receives stamina training for the minutes he's played for your team during the week. 90 minutes give full effect, less than 90 minutes give 75% plus a share for each minute played. Players who have not played for your team during the week (which includes transferred players who've only played for their previous team) and who are healthy enough to train receive half the effect.
3-21-2011 Player History
It seems that since the maintenance downtime this morning, the player match history has disappeared. We are aware of the problem and are investigating.
Update 14:00: This problem is now fixed.
3-13-2011 Delays for qualification matches
We are experiencing delays in qualification matches. We are working on the issue.
Update: This problem was only affecting Netherlands, and is now fixed.
3-10-2011 Release notes for March 10th 2011
Today is release Thursday and here are some of the things we have coming for you:
-Some more Right To Left language bugs have been fixed.
-We've taken financial income off the Economy reports of seasons since it has been removed. It is still visible on prior seasons.
-Top scorers are now visible on your league event page.
-The challenges "accept" and "reject" buttons now have a tip when you hover over them, to help clear up the confusion.
-On the latest matches on a player's page, you can now see if he's played on different positions.
Again this week, we've been hard at work on the new Dashboard. And there are, as usual, other minor tweaks and fixes.
3-7-2011 Alltid taken offline for some TLC (tender loving care)
As of this morning 8.00 HT time and for one week, Alltid is taken offline so we can try to solve some of the corrupted data issues by rebuilding the database.
We are hopeful that this will solve some of the issues that have been plaguing Alltid for most of this season.
Update: We have been able to run the maintenance in the background, and things are running smoothly. But be prepared for an extended downtime on Friday.
3-3-2011 Release notes for March 3rd 2011
Today is release Thursday and here are some of the things we have coming for you:
-We have fixed some more Right to Left language issues.
-NT and U20 coaches are now able to view player orders in lineups for the national team they manage.
-We've added player nicknames to the lineup interface when they are used to distinguish the players.
-Youth team links are now available when not logged in.
-The bug that would sometimes give you an unhandled error when joining a federation and accessing the forums has been fixed.
-The ellipses in the Press Announcement league overview are now only used when needed.
There are, as always, few other minor tweaks and fixes. And we have been hard at work on the development of the, soon to come, new dashboard, which you can read more about on the Hattrick Dev Blog.
2-24-2011 Release notes for February 24 2011
Today is release Thursday and here is a sample of the fixes we have coming for you:
-We've remodelled the shop. It now looks better and more shopper friendly than before!
-We've tackled a lot of Right To Left language bugs.
-A few tweaks were made to the Press Announcement comments.
-We've corrected the flipping in IE that didn't work correctly before, we've also corrected the flipping of the mini field for all browsers.
And a few other minor tweaks and fixes.
2-17-2011 Release notes for February 17th 2011
We have two really productive weeks behind us. As you can see on My Hattrick we've completed another upgrade for Hattrick Supporter, but apart from that we have also added some new features and made a bunch of other things. Here are the most important:
-You can now flip the match order form if you want. You can also flip it permanently in your preferences.
-A tiny, but important, fix in chapter 5 (match basics) in the manual. In the table "A normal case" for Defence left/right wing: Defending right/left winger is now placed before Defending goalkeeper, as it should be. Also, for Defence middle: Defending inner midfielder is now placed before Defending goalkeeper, as it should be.
-Press announcements are moved from the series feed to their own place on the series page.
-For football teams
(/Community/IRLTeams/) we've added a list of all fans (and info about their last and upcoming matches etc.) for each team. Click on the number of fans to see the list.
-Fix for the series page, live text over the table was too long in some languages.
-Fixed an issue for match statements for right to left languages.
2-16-2011 Downtime Wednesday night
Our database decided it needed a breather this evening, and the site was down for about one hour. Things seems to be working fine now, but we have some delays on matches. Also, all transfers with a deadline during the downtime had their deadline extended by two hours. We are sorry for this disruption in the service.
Update: 01.00
All friendlies have now been played.
2-12-2011 Downtime
It has not been possible to log on to the Hattrick servers between approximately 00:40 and 01:40 HT time last night due to failures on our servers. Unfortunately we have not been able to bring the transfers to an immediate stop before 01:02. Transfers with a deadline after that time have been extended by 90 minutes.
2-8-2011 Match engine maintenance
We are going to carry out some maintenance of the Match engine between 18:35 - 18:45 HT Time
2-1-2011 Problems with Cup matches and friendlies
Right now we are having problems with matches not being displayed in Germany. We are investigating the issue.
Update 18.45: We have located the problem and all matches that have a start time of 18.30 HT time or later are being played now. We are still working on fixing the matches that were supposed to start earlier.
Update 19.05: Unfortunately this problem has also affected the Cup matches in Italy with a start time of 19.00 HT time. Other matches in Italy are not affected.
Update 19.35: The problems have been solved and all missing matches are being played now.
1-24-2011 Continued delays for youth leagues
Unfortunately matches being played in our youth system still suffer from delays. Right now we are troubleshooting the problem and hope to have the problems solved shortly.
Update 12.25: We have now managed to fix the problem. However there may be delays for the rest of the day since the youth engine has to catch up.
1-23-2011 Youth league delays
Some youth leagues that play games today are delayed. We have fixed the background cause and are now waiting for games to catch up. We are sorry for the inconvenience!
1-10-2011 Release notes for January 10 2011
The first release of 2011 contains a little bit of everything:
- Added ratings and number of users to CHPP products listings. You can now rate CHPP products and also see how many users that are using a certain product.
- Formation experience on training page: Your last choice of text/bars is now remembered and used the next time you visit the page.
- Youth skill bars (for Chrome users) have had some fixes for left to right languages. You may need to refresh your cache to get the fixes.
- Team photo for national teams added (link on players page).
- We increased the maximum number of forum subscriptions you can have to 75.
This release also includes some changes in the invite functionality as well as a bunch of other small stuff behind the scenes.
1-6-2011 Youth Academy problems
Because of a database issue, a small number of users who's matches were yesterday afternoon seem to be stuck in youth leagues that should have ended. We also have those same matches that don't appear on the league page, and the coaches from those teams might not have sent a training report. We are aware of the situation and are investigating.
Update: The problems were fixed.
12-26-2010 Youth matches not visible
Currently we are experiencing problems with youth matches not being visible. We are investigating and hope to be able to fix the problem soon. It is no longer necessary to contact your Gamemasters about it.
Update: the problem has been fixed now, but since the game engine has to catch up there will be delays for the rest of the day.
12-25-2010 Troubles with forum and more
One of our database servers has been causing us problems today, making the forums inaccessible. We are working on bringing it up. We also had to take the site down for a short while tonight because of this. Transfers that were supposed to take place a that time have been extended.
We have been forced to take the site down again around 21.30 HT-Time. Transfers are stopped and will be extended.
Update at 22:00
The site is up again, transfers have been extended and the forums are working again. The Alltid Hattrick statistics site will still have some problems until at least tomorrow.
12-21-2010 Release notes for December 21st 2010
Here is a sample of some of the things being released today :
- It should now be possible to add an extra fed slot as announced a season ago.
- We have now deferred the loading of the team photo to when the link is clicked. This should have the effect of speeding up the load time on the players' page in standard theme.
- Fixed an issue in the new posts tab where threads accidentally showed as read even if they weren't.
And a few other minor tweaks and fixes.
12-16-2010 Release notes for December 16 2010
In today's release we have lots of small tweaks and fixes coming your way. Here's a sample of what you'll be able to find.
- You are now able to report posts on the forums. This feature is to help moderators, we encourage you to use when needed, but do not abuse it!
- We've added forum sneak-peaks on the related pages. For example if you go to the World page, you will see a sneak peak of Global English.
- We've brought back the recommended forums. It now works a bit differently in that it suggests the most subscribed forums by users in your league.
- Some minor tweaks and fixes to the forum layout that you might not even notice.
- The progress bars in simple skin now shows divine as divine and no longer as utopian.
12-10-2010 Short downtime
We had a short five minute downtime this morning at around 08:35 (HT-time). The transfer was stopped and deadlines extended 30 minutes.
12-6-2010 Interest rates gone crazy
Some of you might have noticed that the interest rates calculated this weekend were not done on the right amounts. This has now been rectified for the concerned users.
12-6-2010 Release notes for December 6th 2010
-We've changed how the html works and you might need to update your CHPP tools and clear your cache (ctrl F5 works on most browsers) to get it to look right again.
-We've also removed a box from the log in page, that made IE and Safari not want to save passwords.
-Some of you may have already noticed but youth player IDs are now linked to senior player IDs.
12-4-2010 Accountants a bit too eager!
We have had a problem with Bankruptcy Warnings during this economic update. What this means is that some teams have received a warning that they shouldn't be getting and some may not have received a warning that they should have. The warnings will be corrected today. A small number of teams have been put into Bankruptcy because of this, when they shouldn't have.
We are working on resolving the effects for these teams now. We wont reopen them until we are done, to prevent actions to be taken by users that could jeopardize this operation.
12-2-2010 Transfer deadlines extended
We had a little down time. Transfers between approximately 9:30 and 10:30 HT Time have been extended by 1 hour.
11-30-2010 Shop issues
We are aware that some orders placed up to 10 days ago have not been processed yet. This is due to a problem in the communication with our payment partner. The problem is now fixed and the payment information is being processed, so please wait a little longer before contacting customer services about this.
Update : Users who got a message saying that their order was canceled, but still have status "paid" on their orders, do not need to contact Customer Service, your order will be fulfilled soon. But if you have had your order status withdrawn, and you know you have paid for it, please contact Customer Service so we are aware of your situation and can remedy to it.
11-29-2010 Transfer woes
It seems that some transfers have happened twice, where some teams either paid twice or received twice the money for the sales. We are aware of the situation and are investigating what is causing this.
Also be aware that if you've received the money twice, the situation might be rectified and the extra money taken away. So only spend what is rightfully yours. As for teams who have been debited twice, we will also try to rectify that situation.
We will update you with more information on details and fixes when they are available.
11-22-2010 National Team matches delayed
Unfortunately we are unable to make contact with our commentators in the stadiums. We are working hard to restore contact with them as soon as possible.
Update: We have succeeded in restoring the connection
11-18-2010 A short stop
We just experiended a short "hiccup" on the site, and the site was unavailable for about 10 minutes. Transfers between 16:32 and 16:50 were extended by 20 minutes because of this.
11-11-2010 Downtime and extended transfers
Because of a problem with our main database server, Hattrick was down for around 45 minutes just after noon today. Because of this, transfer deadlines between 12:07 and 13:00 HT-time were extended by 90 minutes.
11-4-2010 Problems with CHPP products connecting to Hattrick
We are currently investigating the reports that some CHPP products aren't able to access data on Hattrick. We will keep you informed, once we've found the source of the problem.
Update : A patch has been released that should fix the issue.
10-31-2010 Transfer deadlines extended
Because of tonight's down time, transfer deadlines ending after 23.45 were extended to start ending approximately one hour from now.
10-30-2010 Bidding issues
Some currencies have problems allowing bids on the transfer market. We are working on a patch right now.
Update : The patch has now been released. Bidding should work again.
10-29-2010 Release notes for October 29th 2010
Couple of things note worthy for you on this Friday morning :
-We have now put in a better safety net to help prevent users from adding a 0 too many while making a bid on the transfer market.
-Some minor fixes on the match order form for RTL languages.
10-28-2010 Parallell youth investments removed
Until today, a small percentage of Hattrick teams have been paying for, and maintaining the levels of, both youth systems - despite only actively using their Academies. This was due to them not actively closing the old system when the grace period ended. We have now manually removed this extra investment. The only visible change for these teams will be less expenses every week.
10-27-2010 Release notes for October 27th 2010
Today on release Wednesday we release one fix :
Email reminders for Supporters are BACK!
10-16-2010 Really short downtime
Because the team updates in China didn't go through as they should, we had to take down the site for a short while (some 15 minutes or so) around 00.30 HT-time. This in order to fix the underlying problem with the one team that was failing and then to update a database table. After that, the Chinese updates went through as they should.
Transfers between 00.28 and 00.59 was postponed by 30 minutes because of this.
10-14-2010 Release notes October 14
Some minor fixes and additions have been released today:
- We have fixed a few issues for rtl (right to left) languages in the matchorder form
- We have added a link to the match order from the match page for youth teams
- We have added a missing youth event for CHPP programs
- Added possibility to search for youth matches on Search page
- Fixed bug with missing date when only one entry in guestbook
- Fixed bug where forums would be unsubscribed at random
- We added another color theme to the economic charts - Excelsior - based on the default color theme of Excel 2007
10-10-2010 Short downtime
We apologize for the 20 minute downtime on Sunday evening. This was due to a web server problem. Servers have now been rebooted and are working fine again. Transfers affected were extended by 60 minutes.
10-4-2010 Match kits and logos not visible
Currently logos and match kits which are stored on our servers are not visible. We are looking into the problem and hope to be able to solve the problem shortly. It is no longer necessary to report this problem to your GMs.
Update: The problem has been fixed now.
9-24-2010 Extended transfers, yet another time
And again we experienced another hiccup, and the site was unavailable for a few minutes. Transfers between 14.52 and 15.22 have been extended by 30 minutes because of this.
9-22-2010 Extended transfers again
We experienced another hiccup, and the site was unavailable for a few minutes. Transfers between 19.12 and 19.22 were extended by 20 minutes becausee of this.
And around 21:20 we experienced another hiccup. Transfers between 21.21 and 21.41 were extended by 20 minutes.
As mentioned earlier, we are working hard to find the root of this problem. We've taken a few actions so far, but unfortunately none of them have helped restoring normal operation.
9-22-2010 Transfer Feature on Mobile Site Disabled
Because of some problems with the transfer and bidding features on the Mobile site
(http://m.hattrick.org), we've opted to disable them temporarily to avoid anymore wrong bids being placed.
We will work on fixing it and will inform you once it's relaunched again. For now, you can still follow matches on the Mobile site.
9-21-2010 Extended Transfers
Tonight around 21:50 or so we had another hiccup in service. Transfers between 21:52 and 22:10 were extended by 30 minutes.
We are working hard with our provider to investigate the leak that is causing these problems.
9-20-2010 Problem In The Match Order Interface
As some of you may have noticed, the little box that pops up when hovering over a player's name, in the match order form, doesn't show all the information.
We are aware of the problem, so there is no need to report it further to your local GMs. We are working on a fix.
9-15-2010 Transfers extended 15 minutes
We just experienced a little hiccup, and the site was unavailable for a few minutes. We managed to stop the transfer engine at around 16.20, and transfers between 16.20 and 16.34 was extended by 15 minutes because of this hiccup. The transfer engine is running again.
This hiccup is caused by a memory leak. The good news is however that we managed to get a memory dump this time, and we now can analyze it and hopefully find the leak.
9-11-2010 Another downtime
As if we haven't had enough problems lately, we experienced another downtime today. From around 11 to 13.40. The reason for this downtime was a totally different thing than the recent problems, it was due to problems with our firewall.
Transfer deadlines between 11.20 and 14.20 have been extended by 3 hours.
9-9-2010 Youth Academies Planned Down Time
The down time in Youth Academy that was planned to complete the disk check on our new database is no longer needed. The parity check is done and all is running smoothly over there.
9-8-2010 Release Notes For September 8th 2010
Today is Release Wednesday and here is what we have coming for you.
-Non supporters who played 2 matches this week in the Youth Academy, had a forgetful coach who had lost his notes. He's found them again, and you should be able to see training reports as intended.
-We've added a scroll bar to your old matches listings on the match order interface.
We've also fixed some things in the back that will allow us more flexibility with the match order interface. Of course, we have the usual minor tweaks and fixes.
8-27-2010 Youth Academy
The Youth Academy is up and running. You may now set lineups call scouts etc.
Keep in mind that since everyone will be calling their scouts in a hurry, that pools will empty quite fast, so you might want to wait a few days if you can.
8-26-2010 Release Notes For August 26th 2010
Today is release Thursday and here are some of the fixes we have coming for you :
-Because of the down time in the Academy, we've enabled for non supporters, the ability to check training for the past 2 weeks. This will be removed in 8 days, to give everyone the chance to take notes of what your coaches are reporting. You will be able to see those reports when the Academy is reopened.
-We've fixed the date to reflect when you will be able to fire staff again; before it showed the date of hire.
-The History page has been updated with seasons 40 through 42.
Some more minor tweaks and fixes behind that scenes.
8-26-2010 Impossible To Fire Staff / Part 2
It seems that some users were unable to fire staff again. We've now rewritten the code, and you should be able to fire any staffer you need to, barring that it's been at least 7 days since the last hire of that type of staff.
8-26-2010 Youth Academy Down Time Update
We are having to keep the academy down, still, the new estimate is tomorrow mid day.
The estimate of today noon was made when we still thought that performance on the new disk system, that is going through a disk check, would have been enough once the youth match engine had caught up to its schedule. But the tests we made yesterday afternoon and this morning showed that that was not the case. We now have to wait for the disk check to complete.
During this down time, matches booked are played and training is occurring.
We again apologize for all inconveniences this may cause you.
8-25-2010 Youth Academies Down Time
The Youth Academies will remain closed for longer than originally planned. Right now we dont have an estimate to give you. We are monitoring performances of the Youth Engine catching up. And as soon as we know more we will of course let you know.
Update : Right now, it's looking like we might not be able to bring back the YA up today. Estimation is Noon tomorrow. The process is taking a long time. Alot longer than expected. We're monitoring it, to see if it can't/ won't speed up. We'll keep you informed on developments.
8-24-2010 Downtime: Why we can't postpone matches
Some users are asking us why we don't postpone matches in situations like this. Postponing matches is tempting, it would be relief for many users and ourselves as well in situations like this. But the system isn't really designed for it. And doing it - without ever testing it - would be to open Pandora's box for real, and it could lead to a lot of problems (matches not starting, failed updates etc) for many months to come. It's just not worth it.
Bear in mind that during the past season we had problems with the German national cup and also World Cup matches being out of schedule, which caused a lot of frustration among users. We don't like today's situation either, but we simply don't want to risk making it any worse.
This is why we always recommend you to set a default order, for reasons of precaution.
8-24-2010 Down Time : What Does This Mean For My Team?
Anything you have done on the site during that time (aprox 15:00 and 15:30 on Monday) doesn't exist for Hattrick anymore. Lineups made don't exist, friendlies weren't booked, youth pulls have disappeared, transfers didn't happen, forum posts read or written aren't, staff and players fired are still with your team, staff hired never showed up, etc.
There is one exception to all this, HT-mails. The HT-mail back up goes back to around 5:00 HT time yesterday morning. So all correspondence sent after that has vanished.
Transfers
All transfers taking place between 15:00 yesterday and 15:00 today were extended by 24 hours, but we've added an extension on top of that, so that no transfers should end before 20:00 HT time.
Youth Team
Youth teams are still down to allow the youth engine to catch up. They should be back shortly.
We've had to close down a handful of Youth Academies that were stuck in activation during the crash, for those users, you will have to start a new YA.
Promoted Youth that happened during that time is showing in both senior and academy, this will get sorted.
Training in the Youth Academy did however take place as it was supposed to.
It should be noted that the Forum server is slow. We are aware of the situation.
Supporter will be extended as usual for this unplanned down time, during the uptime review the first day of next month.
8-23-2010 Impossible To Fire Staff
Some of you may have noticed that you aren't able to fire staffers, despite them having been on your team for over 7 days. We are working on solving this issue.
Update : It has now been fixed. You may fire staff now.
8-19-2010 Email Reminders Not Working
We've been notified that the email reminders aren't working as they should. We are working on a solution right now and we'll let you know when it's fixed. Other reminders work fine.
8-12-2010 New Groups For Round 2 of the WC
The groups for round 2 of the WC have been redrawn, now that all correct teams are known. And the new matches populated.
8-11-2010 Release notes for August 11th 2010
This is Release Wednesday and here is what we have coming for you:
- There was a problem with friendly pool subscription, where it would boot you out once you've booked your first friendly. This has been fixed. Please make sure that you are still in the pool if you were counting on the tool to book it for you.
- There was an issue with some German users not being able to see their matches because it showed as to be played on the 24th of August. This was a cache problem on our side, and it is sorted now.
- Sorting youth matches on HT-Live works as it should again.
8-9-2010 Up again - what happened during downtime
We're now up again after the scheduled maintenance. The game engine however still has some catching up to after the downtime.
During this downtime we have apart from the seasonal database cleanup and the release of the seasonal changes also released:
- Your staff page is now up do date with the staff changes. Accountants are removed (free of charge) and club boards around the Hattrick world have fired staff members to meet the new limits. If your board have fired any staff member for you, you'll find the cost for it among your temporary costs.
- We have changed the rounding of how fans join (and leave), as the old rounding could lead to some weird situations over time. We don't think you'll ever notice any difference, but you should at least know it will work a lot better now.
- The manual has also been updated.
- New fixtures are being used this season. A MyHT telling you more about it will be published on Thursday.
8-8-2010 Transfer problems fixed
The transfer is now running as it should again. Transfers with deadline between 11.15 and 13.40 Ht-time have had their deadlines extended by 4 hours.
8-8-2010 Problems with transfer and more
Due to a database problem you may have experiences problems with the transfer (now stopped) and that mother club money, previous club money have not been delivered (yet).
Also you may have experienced messages about challenges and other things not being delivered.
We're working on the problem
Update : There is also a problem with the Economy data for last week showing just zeros. This is a different problem, and this one is presentational. It should be fixed by Wednesday's release.
8-5-2010 Problems booking friendly matches
It seems that teams who had booked a friendly match with cup participants and had their match deleted are not able to rebook a new one.
We are working on a fix right now.
Update : The fix is now live and everyone, who isn't in their national cup, should now be able to book friendly matches.
8-5-2010 Release Thursday
It's been a few weeks, I'm sure you've missed them...
This is release Thursday and here is what is coming for you.
-New users who could not enter their finance page, are now able to.
-Also you should all be able to see your correct currency on the y axis label.
8-4-2010 Problems entering finances page for some users
Some users report they can't enter the finances page, and if you experience the same you don't need to report it. We will have a look at this as soon as the problem with the cup is solved.
Update:This is fixed, but a code release is needed to make the fix live for all users.
8-4-2010 Cup & Friendlies Rescheduled
Update 23.30: We can now close this subject.
New cup matches have been created in all affected leagues, and the cup matches that have been created the "normal way" during the afternoon/evening are correct.
All friendly matches involving a team playing the cup have been deleted, which means some teams not playing in the cup need to find a new friendly. It's now totally safe to submit orders for your upcoming friendly/cup match.
A problem with the cup ranking formula this week has caused incomplete and incorrect Cup games to be created for next week. These games have now been erased.
We are still working on validating the correct rating, and only when this have been done will a new cup draw be created. Please be aware that this affects all teams, as we will also need to remove many friendly games that have already been booked, as teams with friendlies may be heading for the cup instead.
Do not book new friendlies, and if you have, please wait for further information as to what will happen with your scheduled game and any match orders already submitted. We are working hard on getting the schedule right but do not expect to get a final green light on next weeks games until tomorrow.
Update 16.50: We're hopefully starting to see an end to this problem. The faulty ranking has now been dealt with, and new cup matches are currently being created.
Update 20.40: New cup matches for most leagues have now been created, and affected friendly matches have been deleted. We have some stuff left to fix though, in particular the cup matches for Germany, before we can close this subject.
7-29-2010 Problems With Youth Matches
We are experiencing problems with the youth match engine. Matches starting after 17:35 are delayed.
Edit: Matches have now started the engine will catch up.
7-24-2010 Top Scorer rewards too low? Yes, and no
We have reports that the top scorer rewards being paid out this weekend are too low: 1/10 of the correct value to be precise. However, this problem is only presentational. Please do not contact your GM about this, we will sort out this presentational error once all leagues have ticked through.
7-18-2010 A taste of what is to come
This weekend, we gave you an unplanned taste of some of the changes that are coming to the match engine next season. The updates to how we handle overconfidence and cup experience events, as well as some changes to how Special events are created, went live on Friday, a few weeks ahead of schedule. The effects have been visible in some NT games as well as in the league games this weekend. We are sorry about this, while the code has worked correctly we had no intention of releasing this before we gave you a more detailed presentation of the changes. Before the Cup games this week, these changes will be reversed. In the upcoming season break, we will make a proper release of these changes.
7-12-2010 Database Problems
As some of you may have noticed, we are experiencing problems with the forums and some delays with youth academy matches and updates. This is because our database servers are running at full capacity. We are doing some maintenance on them as I write this, to try and fix the problem. Hopefully everything will be in order soon, but be advised that the site might have to be taken down in order to ensure that they have enough capacity to get the maintenance job done and catch up with updates and matches.
Update : Things are now sorted, and the engine is catching up. Thank you for your patience.
6-23-2010 Lineup interface
For those having problems with the lineup interface where only some of your players show up on the right hand side, if any at all : using the simple lineup interface should work.
We are investigating the problem and will try to fix it as soon as possible.
update : The problem should now be resolved. Using both lineup interfaces should work.
6-23-2010 Problems with disappearing forums
Some of you may have noticed your subscribed public forums disappearing. We are aware of the issue and are investigating it.
Also, sadly your preference settings for those forums are likely lost. You should be able to add them to your list again and sort them.
This problem seems to affect a small number of users.
6-23-2010 Release Notes for June 23rd 2010
Today is release Wednesday.
Match Order Interface:
-We've added + and - buttons on the slider in the substitution tab, to allow for minute by minute setting.
-The reset button also has been changed to clear.
-For teams with players who sport the same name, the initial was added.
Web:
-On the finance page, we've eliminated a source of confusion by removing the week number. Now it states only "Last Week" and "This Week".
There were other changes made on the back end that you'll feel but not see, such as implementing version numbers for certain things which will help when you had to clear your cache at times for things to function properly.
It should also be noted that the 15 minute cut off for providing match orders doesn't always work properly. We are aware of the problem and are investigating it.
6-19-2010 New Finances page showing you strange numbers?
There is a problem with the new Finances page showing the wrong numbers (for the previous week). This happens during the weekend to many but not all users. It depends on the difference between when your league has its weekly economy update in comparisson to when the Hattrick Week is officialy incremented to a new week.
We're currently working on a fix for this.
Update: A fix has been released which should now mean that the previous week in the current finances view is displayed with the correct numbers. We will continue to work on this issue and check the other views as well. It may take a few days until all things are settled but most important is that you now can see your current financial status correctly.
6-16-2010 Release Notes for June 16th 2010
Today is release Wednesday and here is what is coming your way :
-There was a bug that protected forwards from getting carded in matches. That has been fixed, they are no longer immuned of naughty behaviour.
-Today we release the new and improved finance page. It should be known that it only shows financial data dating back to week 8 of last season and for fans and sponsors moods dating back to week 13 of last season. That is when we started collecting these informations.
There were a few other tweaks and fixes, but mostly on the back end of things.
6-14-2010 Paypal problems
When creating an order in the shop you are usually able to pay by using Paypal. Due to a software problem we are having problems with Paypal at the moment. We hope this problem will be fixed during the week.
Update: The problem should be fixed now. If you run into problems using Paypal please contact our Customer Services department from the Contact page.
6-9-2010 Release Notes for June 9th 2010
Today is release Wednesday and here are a few fixes coming your way:
Match order interface :
-Some presentational bugs were fix in the normal form.
-On the simple form, in the sub orders, the in and out boxes were wrong for right to left languages. This has been fixed.
-On the simple form, there was a problem with the form interpreting the wrong player as Keeper when trying to change orders. This has now been fixed.
-Now when you place a match order for your youth team, the checkmark should appear both on your match page and the league page. In the past, for away teams, it didn't work.
Match Engine:
-The format of the minutes in the countdown was fixed.
-For NT and U20 players, you could see in their stats on the National Team's page what was going to happen in the match they were currently playing. These will now be hidden until the match is over.
-On the transfer market, in some cases the minimum bids prompted were too low. This is now solved.
-From now on, when scouting a player in the academy, if your scout gives you a specialty, it will be indicated on your player's page.
-The insurance premium for injured NT and U20 players will be paid at 21.45 as it should be.
Web:
-5 latest logins accessed through the left side menu is now fixed.
-When challenging teams for friendly matches, your session will remember venue (home or away) and match type (normal or cup rules)
And a slew of other minor tweaks and fixes.
6-2-2010 Release Notes June 2nd 2010
Today is release Wednesday and here are a few fixes coming your way:
In the Youth Academy :
-You might have noticed that you now get messages that secondary training has topped for one of your players. That didn't use to happen, it is now fixed.
Web:
-In certain circumstances, sending an HT-mail or challenge from the manager's page would, instead, send it to you. This is resolved.
-Editors can now edit articles directly.
-You can now sort by leadership and experience on your players' page.
-There were problems with the latest 5 loggins visible on manager's page. It's now fixed.
On the match order interface :
-Attitude and tactics now also get reset when pressing the reset button.
-You can now sort by category, age, TSI, leadership, first name and last name.
-Category, age and TSI were added to the player card.
-The order of the subs has been switched and now go from top to bottom as opposed to bottom to top previously. In order to help with usability, sub orders have also been numbered now.
-Added the 15 minutes warning to Youth matches and NT matches.
-For non supporters, the default sorting is now last name.
Match reports:
-The presentational bug in regards to formation after a sub was executed is now fixed.
-The problem, after an order, of players playing from normal to normal instead of, for example, towards wing to defensive, has been fixed.
-A few changes to the right hand side of the match report. Added information.
Some other minor fixes and tweaks were also made.
6-1-2010 New name for old style youth squads
We're changing the name of the old youth system (youth squad) to Scouting network. This because the old name could lead to confusion and mix-ups with the youth teams (youth academies).
Please note that this name change will only be made in languages with confusing names (English for example). Many languages already have clear names which aren't too similar, and these languages will naturally keep their current names.
Please also note that even if we have now changed our 'master language version', it may still take a few days before your local language administrator (including English LAs) have had the opportunity to amend the changes.
5-26-2010 Release Notes
Today is release Wednesday and here are a few fixes coming your way :
Engine fixes:
- Some of you may have noticed, when you had conditional substitutions in a game, it would scramble the order in which your players were listed at the start of the game, giving away possible outcomes to the game. This has been fixed and will no longer happen.
- Your coach will help your team regain organization before extra time if you've suffered confusion.
Web:
- You can now send messages and challenges directly from the manager's page, not only from the team's page.
- Experience and leadership are now visible on the players' page.
- Best Players are now visible on the head to head supporter stats page. Since the new engine they weren't.
- For supporters, you can now erase the comments made by your players, by editing to an empty one.
- It was sometimes possible to transfer list a player without him having played a single game, or the right amount of games for your team. This is not possible anymore.
Match Order Interface:
- There is now a check in place that will make sure your captain and setpiece taker are in your starting lineup.
- When editing a lineup, some users were experiencing a hanging rotating star when trying to save. The work around was to delete your subs and start over. This is now fixed.
- Since the new engine, sub orders, attitude and tactics given in a default lineup were not carried out. This has now been fixed.
- There were situations when 16 minutes or so before a game, the engine would reject the orders. This is now back to 15 minutes as it should be.
As the devs were having a sort of bug boot camp, there are other minor fixes and tweaks that were also done.
5-19-2010 Release Notes
Today is release Wednesday and we have a few fixes for you.
As you can see, system infos are now visible on the MyHT page for 7 days. Make sure you check back here, as sometimes there might be important information for you.
In the Match Engine :
When a set piece taker is injured or red carded, the first player available on the penalty takers' list will be replacing him. (It was meant to be that way from the beginning, but it never worked according to plan, now it does)
In the order form :
We've also added an abbreviation to the in coming sub, on the subs/orders tab, that is linked to the position given in the minifield, in advanced conditions.
5-12-2010 Left Forward Training Bug
There has been a bug where forwards played in the left slot didn't receive scoring training. This bug has been in effect since the first match with the new engine. It is now fixed and so training this week is not affected. Form and Stamina were not affected by this bug. Neither was the Youth Academy.
We're sorry to say that there will be no compensation, as that is impossible to do in a fair way for everyone involved.
5-11-2010 Release Notes
This week the release is one day early.
In the match order form :
-There are now abbreviations in the boxes on the field.
-We've added occupied highlights on the minifield in the substitution tab.
In the simple form :
-The substitutions have been completely revamped.
-We've added the shirt numbers for supporters.
5-5-2010 Release Notes
Today is release Wednesday and we've got a few fixes for you.
Fixes for the simple form :
-You can now load lineups from previous matches
-You can now save lineups with names
-You can now sort players
4-29-2010 Server problems the sequel
As soon as the earlier sysinfo went live, the servers went down again. Transfers were stopped at 21.05 and restarted at around 22.00. The affected transfers were extended by 60 minutes this time.
4-29-2010 Server problems
As some of you may have noticed, we've experienced server problems this evening. The transfer engine was stopped at 19.35 and restarted at approximately 21.00. The transfers were extended by 90 minutes.
4-28-2010 Release Notes
Today is release Wednesday and here is what we have coming for you :
In the Order form :
- We've changed the way of saving default lineups. We are back to the good old trusted check mark. More about this in the MyHT
-You now have new sorting attributes, and more are coming.
-We've fixed some compatibility issues with earlier versions of Firefox, that lead to a hanging rotating star.
-You will now have access to your past 4 away lineups and 4 home lineups under the Matches tab on the Lineups button.
In the simple form :
- You can now set a default lineup. By ticking the box at the bottom of the page.
- We've switch the behaviour and new position boxes. It makes more sense this way as the behaviour affects the position, not the other way around.
Lineup page :
- The Captain and Set piece taker swapped places on the lineup page to match the order form. We've also removed the big gap on the lineup page.
- For the sake of consistency, we've disabled the preference which allowed you to flip the old flash order form, because it also affected the lineup page. This feature will eventually be brought back.
In other news :
- The user manual is now up to date
- The new xml files for CHPP applications are now fixed an available.
4-26-2010 Problems booking a youth pool friendly
Some teams are having problems booking a youth friendly via the friendly pool. We're investigating.
Update: This problem is now fixed.
4-22-2010 Two interface fixes
When collecting a previous match order you will now also get the substitutions and penalty takers orders for that match.
We've also fixed a 'left is right' bug in the form for visually impaired.
4-21-2010 Release Notes
-We've changed how things work a bit. For teams who haven't entered a lineup, for example new teams or teams who haven't logged on, a 442 lineup will be made "on the fly" by the engine. So that a Walk Over doesn't happen.
The one important condition that needs to be met for this to happen, is that the lineup needs to be completly empty. If there is as little as one player saved, this functionality will not work.
-Also with regards to some teams fielding 0-0-0 lineups despite having submitted orders. We are adding an extra check, that will notify you if there is something causing your orders to not be accepted by the engine. Wether the error is human (ie yours), or technical (ie ours), if your orders can't be saved, you should get a notification.
- It should also be noted that orders fielding less than 9 players, or without a keeper won't be accepted anymore.
- Formation experience for NT and U20 teams is now showing all formations that the new engine allows.
-Sub orders were shown as "playing normal" in the right panel of the match report, regardless of what the real order was. This has now been fixed and it was only presentational.
4-20-2010 Too strong bots
As some of you may have noticed, we had bot teams with really strong lineups in some of today's cup matches. Their lineups were selected randomly, which lead to stronger players, than usual, entering the pitch. This has now been fixed. This fix takes effect for matches scheduled to start Tuesday evening at 22.00 (HT Time) and there after.
4-20-2010 More stuff for the interfaces
Some stuff has been added and some fixes have been made for the order interfaces.
Normal form:
- Saving a lineup now requires a unique name
- Some fixes for national team coaches (and more will come later today)
A general note: If you experience a hanging rotating star when trying to save your orders, it's most likely because of a sub order has become obsolete. Deleting your subs and putting them in again will solve your problem, until a proper fix is included.
Visually impaired form:
- Subs are now included
- Full names in the dropdowns
Note that the subs part is not in its final shape yet. For now:
- To change behaviour for a player, put him in both the out and in dropdowns.
- For the minutes field: 0 minutes = any minute.
4-14-2010 Release Notes
Lots of things being released on this Wednesday.
There was a bug which caused the swapping of forwards and wingers on the bench. This could lead to the wrong player entering the field. That bug has been fixed. We've swapped them in both stored orders and lineups. So you might want to double check to make sure you have things the way you intended them to be.
The bug causing formation experience not to be updated correctly has now been fixed. It will work for matches being played from now on. Regrettably this fix is not retroactive for the friendlies played before it's release.
There was a presentational bug on formation experience above excellent. You might see your experience go down, but that is only presentational. The true value hasn't changed.
From now on, substitution orders, with wrong behaviour, will be changed to normal and be executed by the match engine.
Latest match played by a player will now be visible on his match page. Training has occurred, this was just a presentational bug.
Fixes in the match order interface :
You are now able to remove penalty kickers.
Lots of presentational issues were fixed for IE
Fixes released for the visually impaired interface :
New header for Tactics
The left is right, right is left bug
Unique players as penalty takers
An IM can now play defensively
Team attitude only shows up when it should
4-14-2010 Cup Reredraw
All cup matches have been redrawn. And this time they should all be correct. Third time's a charm as they say.
We appreciate your patience in these tumultuous times.
4-14-2010 Formation experience
We have an issue with how formation experience is updated for teams that made tactical formation changes during their match. We are working on a solution for this.
4-14-2010 Cup redraw
The Cup was redrawn yesterday evening, but it is still not correct. Another redraw will be made tomorrow. If you expect to play the Cup, please do not book friendlies for next week as they may be cancelled.
4-13-2010 Cup Matches
The matches for the first round of the Cup that have been drawn are wrong. We are working on solving the issue.
But please hold off on booking a friendly until they are drawn again, and corrected.
4-13-2010 Transfers.
The transfer engine was stopped at 12:50pm HT time. The deadlines have therefore been extended by 6 hours. For the transfers that happened between 12:25 and 12:50pm, we're sorry to say that we weren't able to stop them in time.
The merging is still taking place. We've run into some hurdles. We hope to have it all sorted as soon as possible. So if your player's names are missing from your match report for instance, this will eventually be sorted.
4-13-2010 Downtime
The preparation of the database for the new engine is taking a little longer than expected. The site is now back up, but you will notice that your player names are still missing in the match reports and that the last match section of your player details page is also empty. We are importing those data from the old format to the new format as I write this. It should be done shortly.
4-11-2010 Relegation and promotion
We've been made aware of problems with the relegations and promotions in some countries. We are investigating the issue.
As well the problem with the Youth matches was found, and the engine is catching up now. Your matches should be played soon.
4-9-2010 New fixes for the both match order forms
Here's a new batch of fixes released today
For the match order form:
- Subs
- Links to older form (from match preview page)
- Info box covering player list in some languages
- Moving a selected player doesn't remove him from penalty takers
- Orders not send if you save your linep at the same time now fixed
For the form for the visually impaired :
-Team attitude and tactics will now be correct.
-Save Lineup will be a normal button.
-No players in attitude or tactics dropdowns.
A new list of possible improvements should be published soon.
4-9-2010 Bug fixes in new order form for seniors
This post will be continuously updated with information about the bugs that we are aware of in the new order form for seniors. Most importantly, it will also show when we have fixed a bug.
Known bugs
- Substitutions are not working. They are in fact saved in the database, but the code that should read them again when a match order is viewed is not working correctly. Will be fixed ASAP.
- Some links still point to the old order form. These are the links on the match page, in the preview panel and the tabs. This is fixed and will be released Friday morning.
- In the simple form, the dropdownlist for tactics actually contains team attitude values, and also lists all players. Conversely, the attitude dropdown (only visible for non-friendlies) contains tactics values. This is fixed and will be released Friday morning.
Fixed bugs
- Formation experience was shown as non-existent for 4-4-2 and the new possible formations. This was due to the database not yet having the new starting values stored and of course had no impact since these values will not be used until the matches are actually played with the new engine next week.
4-7-2010 Better star ratings in youth
Many have been concerned on the forums about their youth players getting a much better star rating now (in the new engine). This is however not a bug.
The reason for youth players getting a better rating now is partly because of the changes now, but in fact more due to past changes (up to two year old changes) which have not been included in the youth until now. In particular we have had a star rating change for senior players to better show their true contribution on the pitch, and this change comes into effect in youth now.
Overall all players will get more stars, especially forwards because they got a boost now (on addition to the past changes). Moreover, the increase is also more noticable for multiskilled players than for monoskilled ones.
4-6-2010 Youth update
A summary on problems/bug in youth related to the new engine release:
- The problem with no player names in training reports (and no visible player ratings as well) for matches played earlier than 06.50 today will be taken care of during the night/morning HT-time. This problem is not really related to the new engine, it was caused by a database error.
- Formation experience was only updated partly in matches between 09.00-17.05. This problem is fixed in matches started 17.10 and onwards. We'll see if anything can be done for the affected teams tomorrow.
- Matches with cup rules were played as normal matches. This is fixed, and in effect for matches started after 14.
4-6-2010 Bug in youth matches played 09.00
Because of a bug in the youth matches scheduled to 09.00 HT-time today, all teams played with a 5-5-0 formation. Unfortunately we can not replay these matches, so there is nothing we can do about it now. This bug is now fixed and will not happen again, but we understand that it's not much comfort for those affected by it. :(
Please note that this bug only affected matches starting exactly 09.00 today.
4-6-2010 Some youth info not accessible
Because of an error in a database table some youth match info (player ratings, player names in training reports etc) is not there for matches started earlier than 06.50 today.
This information is not lost - but it will take some time to get it accessable again. We are working on this, but it will probably take all day at least.
3-31-2010 Release Notes
-You will now have to wait 12 hours after having sacked a Youth Academy player to sack another one.
-Also for the Youth Academy, we've now added the new available formations to the list on the training page. You will however not gain nor lose formation experience for 4-4-2 and the new formations before Tuesday 9.00.
*Some of the new interface bugs were fixed, you might want to check the Order interface bug system info to see which ones.
3-29-2010 Match delays
Currently there are some problems with the game engine which are causing tonight's league matches not being played and updates not taking place. We are investigating the situation, but right now do not have an ETA at this time when everything is running as it should again.
Update 2010-03-29 08:00
The problem has been fixed and the game engine is playing all matches that where delayed.
Update 2010-03-29 09:45
All matches have now been played.
3-26-2010 Order interface bugs
Most bugs are now sorted out in this beta, see below. This post will also be updated with the current bug status, just so you know what's reported and recently fixed.
Fixed bugs
- Fixed a cache problem in Internet Explorer. This cache problem made it look like your lineup wasn't there (you needed to logout and login again to see your order).
If you still experience problems saving your lineup, try clearing your cache.
Pending bugs
- In Internet Explorer 7, if you deselect a selected player he doesn't turn back to green in the sortlist.
For improvements (things not yet implemented in the interface), see our post below.
3-25-2010 On our todo list for the new match order interface
As we release the new match order interface to the youth academy as a beta, we thought we'd keep a list of known issues here for you to know what we are working on. The list might evolve, as some of you report new issues to us, so make sure to check back and see what's happening. Happy testing.
on the list for normal interface:
- Player age and shirt number should be amongst the sort criteria
- Positions (IM, CD etc) for the sub boxed (to get a better overview)
- Show occupied positions in minifield
- When selecting a position in the minifield, other relevant sectors should also be selected.*
- Remove non-possible behaviour options for sub (for example offensive keeper)
3-25-2010 On our todo list for the match order form for the visually impaired
The version we are releasing today is an early beta. So we would appreciate your input on it. Feel free to come to the Hattrick Access forum to help us improve the usuability for you. Here you will also find a list of known issues we are working on. Please note that in order to get the new interface you will have to go to your preferences, under Site Preferences and select Match order form for visually impaired.
On the list:
-Javascript validation (so that you can't use a player twice etc)
- Subs
- Cards
- Default lineup
- Health
- Player skills
*This form is also to be used by mobile phones and older browsers such as IE6
3-18-2010 Unbalanced loadbalancer
I'm sure you've noticed the return of webserver numbers in your address bar. With all the performance issues (downtimes, firefox problems, slowness etc) we've experienced in the past month or so, we've now decided to pull the plug on the new loadbalancer. It seems it was the culprit for everything. It just never managed to do what it was meant to do, and the hardware vendor had no immediate solution to this. So we are back to the old, long trusted, method of balancing the load on our servers. The site should be faster than it has been lately and the reliability should be what it ought to be. We might revisit the load balancer solution later on, but for now it was wiser to end the madness. I guess sometimes there is nothing like an old comfy pair of jeans.
Also released this week is a fix for the disappearing matches bug in the live viewer.
3-17-2010 Midnight Blues
We had some downtime between 01 and 02 HT-time, which led to transfers being postponed for one hour. We have some hard love therapy booked with the servers tomorrow morning and hope they will start seeing things our way very soon indeed.
3-16-2010 Nasty Forum bug
For those of you, who experienced the forum disappearing bug this morning: the fix is to stay logged out of Hattrick for 15 minutes and then come back. You should then be able to re-add your forums and reset your forum settings.
The problem was with a webserver cache, 15 minutes should give it time to clear.
Should you keep experiencing this bug, after having tried the fix, feel free to report it to us.
Also, while we are talking of bugs, if you have trouble logging on with Firefox, try clearing the cache of your browser. Closing all tabs. And launching it again. That should do the trick.
3-10-2010 Sorting matches in HT Live
It's now possible for you to sort your matches in HT-Live, so you choose your preferred order. Just hover a match tab and the sorting arrow(s) will appear.
Update:
You may need to refresh the cache in your browser in order to see and use the new sorting arrows as intended.
3-3-2010 Behold! A light in the (server) tunnel!
We are now quite sure we have found the reason for the recent server problems, it's because of memory leakage. Something just consumes a lot of memory, and with time the memory level gets so low that it causes the server managing all user sessions to break down - taking the web with it. We're relieved that we found the reason, but at the same time you should also know that it's really hard to find exactly what's causing the memory leakage and it will take time to find it.
But as we now know what's causing the problem we can also take measures against it, to prevent the site to go break down because of it. This is also what we've done now; most of these measures are now active (and more will follow). We don't think you will notice any difference when using the site, and we hope that these measures will put an end to all the breakdowns we've experienced recently.
(That said, exactly what's consuming a lot of memory still has to be found before we can actually guarantee that this problem is out of the world).
3-3-2010 Transfer accessible from all places again
With today's release we fixed the transfer link problem (see below) from yesterday. Apart from that it's not that much more to tell this week, most of our current work is about the upcoming changes (see editorial space) as well as investigating the recent/current server problems.
3-2-2010 Reaching the transfer
Currently there is a problem reaching the transfer page if you go via your team's transfer page or the quicklink (top right). Going via World --> Transfer search (under International) works though.
It should be noted that all links work in some browsers.
2-27-2010 Downtime again
We had yet another downtime today for about 40 minutes. We are having problem with a server that is central to the system but which goes down occasionally and without warning, taking the web with it. We are still working on solving this issue, but in all likelihood we will still have problems today and tomorrow. We will do all in our power to limit further downtime as much as we can, and hope to see a permanent solution by next week.
2-26-2010 Server problem once again
During Friday morning we experienced server problems and some downtime again. Just as last week the server which is managing all user session data was involved (it's almost like it's trying to say that it doesn't like weekends), even though it was not exactly the same problem now.
Because of the nature of this problem we couldn't get a downweb message up at first. The transfer engine was however stopped, and all transfer deadlines during the downtime have been extended.
Needless to say, we will do everything in our power to make everything work as it should. Downtimes like this are not acceptable.
2-24-2010 Release notes
During the week we've got some reports about the final result has been shown in HT Live before the end of the match. When investigating, it turned out it only happened when a user used Livefox (a CHPP add-on). We're quite sure we've now found a solution for this problem, but we'll still keep an eye on this to be totally sure.
Other stuff released today:
- This system info page has now got an archive (link at the bottom of this page), if you for any reason want to reread older messages at some point in the future.
- Fixed a bug which made it impossible to promote youth players who were 17 years and 0 days.
- A bunch of small forum fixes and tweaks.
2-21-2010 Downtime Sunday
Unfortunately, we have had a new episode of downtime today, during the Sunday games. The cause is the same as during Friday and Saturday, the server responsible for managing the user sessions breaks downs and needs a restart. This results in the web servers not accepting new connections, and it looks like the entire site is down (although some people already logged in can keep surfing). Needless to say, this is not acceptable and will be sorted, but so far we have not been able to eliminate the problem. We are sorry for this.
Transfers that had a deadline at around 1400 HT-time have had their deadlines postponed by 2 hours.
2-19-2010 Brief downtime again
We have had two more episodes with our server trouble today. The problem is a server that is handlig the session data of the people online, this server was upgraded yesterday but this seems to have introduced some kind of new problem. We are of course working on solving this. Deadlines of transfers that happened during the second downtime has been postponed by an hour.
2-19-2010 Transfers extended after downtime
Hattrick has been down due to server problems. All transfers during the down time have been extended by 2 hours.
Update: We extended transfers again with another hour after it appeared many users still had problems with logging in. This problem has been solved now.
2-19-2010 Problem with manager license solved
The problem with the manager license (see below) is now solved and all affected teams have got their money.
2-18-2010 No rewards for completing Manager License Challenges
At the moment we are having problems with new teams not receiving money for their completed Manager License Challenges. We are looking into fixing this problem as soon as possible and of course make sure the money is being handed out you are entitled to receive. It is no longer necessary to contact your GMs about it.
2-17-2010 A warm welcome and some release notes
First of all, welcome everyone to our new system information page! We hope you will find it useful. Below you'll find some notes from releases made during the testing phase on Stage. At the bottom there's also the old introduction written for Stage, but it's just as valid today.
Released today:
- Injuries and cards are now always visible on the player page, even during matches. Card and injury status are updated after the match.
- A notification on the player page (and on the transfer) informs you about if the player's team is currently playing a match.
- League position, winning streak etc will also always be visible on the team page (plus an alert if the team is playing a match).
The above improves two things: Fair play on the transfer (some managers sold their injured players during their match when injury status used to be hidden) and the end of different spoilers where you could see the match outcome before it was finished.
Apart from the above today's relase also includes a bunch of small forum fixes and naturally also the release of this page and blog.
While talking about this blog, it's also worth mentioning that the LAs are now able to translate our system information. That said, we consider any translation of this blog as a very voluntary task. So, if you can read this in another language than English - praise your LAs accordingly.
2-4-2010 Some changes to HT Live in this week's release
Among the code released this week there were some changes and improvements to HT Live:
- Penalty shoot-out goals are now added to the results on the match tabs
- New countdown for live games.
- Match result becomes bold when the match is finished.
- Solved the problem with WO games not showing the correct result in match tabs
We've also fixed the presentational problem on the your transfer bid page, where the mother club fee was not shown.
1-20-2010 Release notes
New code released today, but more importantly we've made a change to fix the problem with late matches in USA (match reports being 20-25 minutes delayed). We've now reschuled some other updates, which most likely caused the delays.
Apart from that:
Cup history display problem for the last two seasons fixed.
Promotion texts (team was promoted, for example) turned up in the series history, now removed.
NT coaches are now able to see the player development for the NT players.
Fixed a bug which made it possible to set up a youth friendly in the youth season break.
And a bunch of other small fixes and changes...
1-14-2010 Release notes
Among the code released yesterday, these things are worth mentioning:
General
A problem in the league dropdown on the signup page made a few users end up in a the Berat region in Albania (instead of a region in their own country). This is now fixed.
Fixed a display issue (when selling your own youth player) on the detailed bid overview.
Iraqi flag updated.
Supporter
Implemented a user suggestion; you now get information about your current supporter slots as well as your maximum supporter slots on the supporter page.
Stage
Fixed a bug which caused the removal of inactive stage users to malfunction.
12-14-2009 Where are the qualification matches?
The creation of the qualification matches has been delayed. We're working on it and we hope they will start to appear later today but it will be a while before everybody has their qual game visible.
12-2-2009 Release notes
Among the code rleased today we find...
General:
A fix for the login procedure. Some couldn’t login with their first attempt, this should now be fixed.
Rule update concerning coin toss in NT/U20 World cup.
Supporter related:
A fix for press announcements which wasn’t updated on the region page.
For former Supporters avatars will not be shown anymore.
HT-ML tags now work in youth academy press announcements.
Forum:
Fixed issue with “reply to all”
11-25-2009 Release notes and short introduction
We regularly release new code but we usually only tell you about new releases when they come in shape of a new (and big) feature. What we want to do here (besides try to keep you posted on current issues and so on) is to write release notes informing you about some of the things we’ve been up to.
Not everything we release is worth mentioning, it might be something deep down in the system or rather abstract things only interesting for a select few geeks out there, so only a fraction of our ongoing work will be highlighted in this way but we hope you find it interesting to see a bit of what is happening.
Releases of bigger features, new rules and so on will still be presented on My Hattrick whereas here we can mention the smaller things that often are ever so important. Some weeks it is a long list, others it is just a short one depending on what we’ve been up to.
Released earlier today:
A new feature making it possible for you to report a banner that is inappropriate or perhaps carries malware. You’ll find this feature at the bottom of every page.
A new preference among the team settings making it possible to say no to extra promotion (see the recent editorial “Bots to the bottom”).
Fixed links to youthteams on a few pages where some youthteamIDs got confused with national teamIDs.
Better info about team name change and the costs connected to it (in the manual and in teamsettings page).
A bunch of various tweaks to boost performance here and there.