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3-18-2024
About Sunday downtime
Hattrick went offline Sunday afternoon around 15.30 CET and stayed down all evening. The reason was a failed disk in our database server, which was not critical in itself, but it had follow-on software effects, which led to a spontaneous reboot of the operating system. When the system came back online, we had to perform various maintenance and repair tasks to ensure that all data was intact and secure before bringing the site back up.
When the site came back online, we extended all the transfers whose deadlines were during the downtime and immediately afterwards by 24 hours and then restarted the game engine. This made it possible for the game engine to catch up overnight, making sure most matches and scheduled updates were on schedule by Monday morning.
In the end, no game data or otherwise important data was lost. What was lost was time, and the chance for many users to submit or update their match orders during Sunday afternoon and evening. We considered delaying the restarting of the game to give users a second window to submit lineups, but as often is the case in situations like this, we would then risk new problems, and we decided it was safer and better not to do this.
Please let this serve as a reminder of the importance of submitting match orders early, and having a standard lineup as a backup. You can always revise a placed lineup close to kick-off if need be, but not having any decent lineup in place is always risky.
Today, we applied a small fix, which means that users who are aiming to achieve the goal of watching all league matches live this season will not be penalized for this downtime. Matches will be counted as having been seen.
3-5-2024
Utgivelsesnotater 5. mars
• Vi har endret startsiden slik at hvis du besøker Hattrick for første gang, eller med en ny enhet eller nettleser, vil ikke lenger innloggingsboksen være synlig. I stedet vil det være registreringsknappen som er i fokus. Eksisterende managere bør klikke på lenken "Do you already have an account?" for å få frem "login".
Hvis du, som de fleste av våre besøkende, kommer til Hattrick fra en nettleser du har logget inn med tidligere (og som har informasjonskapslene i orden), vil alt se ut som før. Dette er en liten endring som de fleste av dere ikke vil legge merke til, men det vil gjøre startsiden tydeligere og mer funksjonell for nykommere i spillet.
• En rettelse er gjort slik at forhåndsvisningen for cupen, som viser din potensielle neste motstander, nå også vises imens den nåværende cuprunden akkurat er ferdigspilt.
• Vi har også lagt tilbake lenken til de gamle serietabellene for ungdomslag, som var blitt feilplassert.
3-3-2024
Match issue with counter attacks
We are aware of an issue with our match engine where an unexpected high amount of counter attacks have been created in certain matches. Our team is investigating and we will keep you updated as soon as we have news.
2-17-2024
Release notes 15th February
The following fixes and improvements have been released:
• Added latest season to old series page on youth leagues between seasons
• Fixed a presentational issue with match orders page and youth players skills in Firefox
• Removed the timeline events from the match report on youth matches because the data shown was not correct
• Fixed translation issues with the Player Position in the new league events.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
1-28-2024
Chat Portal issues
We're experiencing some issues with the Chat Portal that slow it down considerably. We apologise for the inconvenience.
1-23-2024
Serieutvidelser
I dag annonserte vi at Guyana og Tahiti får egne ligaer neste sesong.
Samtidig vil vi gjøre kjent at seks ligaer vil bli utvidet med en fjerde divisjon: Kapp Verde, Elfenbenskysten, Mosambik, Trinidad & Tobago, Nicaragua og Den dominikanske republikk.
Dette vil både gi plass for flere lokale brukere og for nye ekstra lag, i tilfelle du har ventet på en sjansen for å bli med.
1-16-2024
Single matches renamed Duels
You may notice that we have started replacing the term "Single matches" on the site, instead replacing it with "Duels". In many languages this is already what single matches are called, now we make the change also in English and some other languages. This change is in preparation of a bigger revamp of all match types that take place outside the core game (Tournaments, Ladders, Battles etc) and which will be announced next week.
Duels will work exactly the same was as Single matches, this is just a name change.
1-11-2024
Facebook login issues
There appear to be some issues with logging in through Facebook. We are working hard together with Facebook to try to resolve this problem as soon as possible.
If you are unable or not willing to wait for this, then you can try to reset your password by clicking on the 'Lost your password?' link and submit either your login name or registered email address with which you then can reset your password. We will then send you an email to your registered email address with your login name and the possibility to set a new password.
If this doesn't work, you can contact the 'Privacy & GDPR' who can try to help you get back into your account. A link to the contact form, you can find at the bottom of our website.
1-10-2024
Issue with matches resolved
There was an issue that caused some matches to be delayed. The issue is fixed now and matches are being simulated.
12-19-2023
Shop issue resolved.
This morning we solved the problem of last night where it was not possible to purchase the Silver, Gold and Diamond packages that were on offer. If you were one of the affected users, you can now run to the store and take advantage of the offer now.
We've also solved the issue affecting the orders with Gold and Diamond with the 12+3 option purchased between 10:10 this morning and 12:03. The affected orders will be handled in the next hours, so you can expect the extra 3 months of Supporter (+ the gift to another user) pretty soon on your account. There is no need to contact the Shop individually.
12-18-2023
Shop issue with campaign offer
We are aware of a problem with processing the payment request after selecting the payment method. If this problem affects you, don't worry, we will try to fix this as soon as possible.
There is no longer the need to send us a message about this if you are affected. We will publish a new message here when the issue has been fixed. You can go to bed without a problem now, as the offer will still be here tomorrow!
We apologize for the inconvenience if you have been affected by this unfortunate mishap.
12-7-2023
Chat notification issues
We're having some issues that may cause you to get a chat notification for the Hattrick Masters final. We are working on it.
11-21-2023
Release notes 21. november
Følgende rettelser og forbedringer er satt i drift:
• Fra nå av vil du få en melding fra sekretæren din når en planlagt overgang nærmer seg (24 timer før), og en melding til når spilleren blir lagt ut for salg.
• Merket som vises når du kan ringe ungdomsspeiderne, vil bli borte så snart du besøker siden. Den vil ikke vises igjen før etter neste økonomioppdatering.
Som vanlig har vi også fikset noen mindre feil og gjort noen små forbedringer for å forbedre spillopplevelsen din.
11-10-2023
Youth Academy Updates
We’re introducing a one-time window until November 17th, 23:59 HT time, where you can leave any youth league you’re part of and join a new one. The 7-day rule from your last match will still apply when you join the new league. Additionally, we’ve added the option to use Hall Of Fame players as scouts on your Scouting Network. We hope you find these updates enjoyable!
11-7-2023
Improved Manager News box
We introduce a recent improvement to your My Office page, enhancing the Manager News sidebar box. Messages will no longer disappear with a single click, offering you more control over your inbox. Unread messages are now clearly highlighted in bold, ensuring you don’t miss any important updates. Plus, we’ve organized bid messages to prevent your inbox from getting cluttered during bidding wars. You can also quickly identify the source of each message as the team name is now prominently displayed. Enjoy your enhanced inbox management!
10-16-2023
Påminnelser til sesongstart
9-11-2023
Update with match lineups bug
We would like to inform you that the recent bug affecting match lineups in certain leagues has been successfully resolved. Our development team has re-simulated the affected matches using the original data, and all updates have been reinstated. All player and team statuses are back to normal.
We appreciate your patience and support during this process and sincerely apologize for any inconvenience caused by this issue.
UPDATE: The final details with series tables, top scorers, finances and achievements are also solved now.
9-9-2023
Issues with match lineups in some leagues
Because of a problem in the match engine this Saturday morning, the lineups and ratings for home teams in league matches were wrong. The affected leagues are:
Chinese Taipei
China
Mongol Uls
Vietnam
Kampuchea
Hong Kong
Indonesia
România
It's complicated for us to try to resimulate those matches during the weekend while matches for all leagues are being played, so for now we have paused updates for these leagues and will do our best to roll back the matches and related updates, and resimulate them on Monday.
The match data has been saved, so even if the resimulation takes place on Monday, it will be with the player status and all values from today.
8-31-2023
Technical issue with push notifications in our Android app
UPDATE: We've fixed the Android app's push notification problem. To continue receiving updates, please update to the latest version once it's available on the Google Play Store. Usually, it takes a few hours.
We are currently experiencing technical difficulties with the push notifications in our Android app. Our development team is actively working to resolve this issue and restore normal functionality as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
7-13-2023
Release notes 13th July
The following improvement has been released:
• You will now have the ability to retire your current player-coach into the Hall of Fame. This can be done from the player page in the same way that you would fire or promote any player but with the difference that in this case he will remain being your coach. This has also been specified in the message before you confirm.
As always we also release other minor bug fixes and improvements to improve your experience on our site.
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