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Hattrick went offline Sunday afternoon around 15.30 CET and stayed down all evening. The reason was a failed disk in our database server, which was not critical in itself, but it had follow-on software effects, which led to a spontaneous reboot of the operating system. When the system came back online, we had to perform various maintenance and repair tasks to ensure that all data was intact and secure before bringing the site back up.

When the site came back online, we extended all the transfers whose deadlines were during the downtime and immediately afterwards by 24 hours and then restarted the game engine. This made it possible for the game engine to catch up overnight, making sure most matches and scheduled updates were on schedule by Monday morning.

In the end, no game data or otherwise important data was lost. What was lost was time, and the chance for many users to submit or update their match orders during Sunday afternoon and evening. We considered delaying the restarting of the game to give users a second window to submit lineups, but as often is the case in situations like this, we would then risk new problems, and we decided it was safer and better not to do this.

Please let this serve as a reminder of the importance of submitting match orders early, and having a standard lineup as a backup. You can always revise a placed lineup close to kick-off if need be, but not having any decent lineup in place is always risky.

Today, we applied a small fix, which means that users who are aiming to achieve the goal of watching all league matches live this season will not be penalized for this downtime. Matches will be counted as having been seen.