What's up?
4-9-2025
Match Issues Tuesday
We had problems with match simulations on Tuesday evening. The issue has now been solved. We expect no more delays for users, but will of course double-check this in the morning.
3-4-2025
Maintenance Month
This past month, alongside new features, we've focused heavily on site performance, maintenance, and support system upgrades. While these areas always need attention, the past few weeks have been particularly intense.
For a while, web crawlers and scrapers have been placing a heavy load on the site during weekends, slowing things down for regular users. To counter this, we've rebuilt several pages to handle such activity better and added more server power — so far with great results. The site now performs more smoothly on peak days, though we're continuing to optimize performance.
We've also transitioned to a new version control system. While this briefly introduced unrelated bugs, we resolved them quickly. The switch improves our workflow, so we're glad to have it in place and behind us.
We mention all this to clarify why site performance dipped recently — it was due to an overload of external requests. We’ve been tackling this head-on and will keep making improvements.
2-27-2025
System Update
In the coming days, we're moving to a new version control system for our developers. This transition will help us work more efficiently going forward and improve stability. However, as part of this transition, you may have noticed some minor bugs recently, and occasional issues may still appear over the next few days. Thank you for your patience as we work through this transition.
2-10-2025
Performance Issues
Since Saturday, we've been experiencing occasional slowdowns and brief periods of inaccessibility on the website for a few users. We're actively working on resolving the issue and apologize for any inconvenience caused.
The post has been edited recently so the translated version may not be complete. Therefore the original version is also shown:
Since Saturday, we've been experiencing occasional slowdowns and brief periods of inaccessibility on the website for a few users. We're actively working on resolving the issue and apologize for any inconvenience caused.
UPDATE 14th February: We are still experiencing slowdowns and brief downtimes. Our team is working non stop to improve the situation.
2-6-2025
Youth Match Delays
We are investigating an issue that is causing delays for youth matches. We will try to resolve the issue as early as possible, but no later than tomorrow morning. We apologize for any inconvenience caused.
1-26-2025
Scheduled Transfers Issue
The Supporter feature "Scheduled Transfers" is currently not working, which means players are not listed on the market as planned. It is also not possible for managers to list these players manually. We hope to fix the problem Monday.
Edit: The issue was fixed late on Sunday.
1-24-2025
Issue in the Contender League
All four matches in the first round of the Contender League ended 0-0 in double walkovers. We are currently investigating the issue and will keep the national coaches updated as soon as we have more information.
1-13-2025
NT Election Results
The election results are not yet published. We are currently investigating the cause of the delay and will publish the results during the day once the cause is identified. Our priority is to prevent similar issues from occurring in the future.
Update: Cause identified, issue fixed, results published. Congratulations to all the winners!
1-2-2025
Series Swapping Is Now Available
The series swapping window is now open, and will remain open until 23:59 (CET) Friday, January 3rd. Some users encountered issues earlier today when swapping series, but they have been resolved.
1-1-2025
Issues with Preferred Series
We encountered some issues with the Preferred Series feature. These included it being accessible in higher divisions where it should have been disabled, and some teams in certain leagues allegedly being unable to switch series within the same division. Unfortunately, it's not possible to retroactively fix these problems without causing further complications, but we’re committed to resolving this issue for the next season break to ensure smoother functionality.
As a reminder, the Switch Series feature will be available from Thursday, January 2nd at 00:00 until Friday, January 3rd at 23:59 (CET). For more details about this feature, check out yesterday’s My Hattrick announcement.
12-20-2024
Issues with Arena and NT Matches
HT is experiencing issues with Hattrick Arena and National Team matches, which includes orders not being sent. The development team is actively working on a solution.
10-19-2024
Website Slow for an Hour
A database issue caused the site to slow down for around an hour before it was fixed. It is not a serious problem, but to avoid it coming back we will need more investigation and maintenance. There is a risk that we may see the issue again this weekend, but next week we hope to solve it.
Transfers ending during that "slow period" and a few minutes later were extended.
Edit: The issue appeared again around 1:00pm (HT-Time) and was solved in a few minutes. Transfers ending during that period were extended as well.
10-14-2024
Leadership and Experience Bugs Fixed
We have fixed two bugs: one affecting coach updates and the other youth player promotions.
The first caused non-player coaches to not lose leadership over time as they normally would have done. This benevolent state of affairs (at least for the teams affected) has now ended, and all coaches will now regularly lose leadership in equal measure as their players get tired of what they have to say.
The second bug caused youth players to not always get the correct amount of experience when being promoted to the senior team. This is fixed since Friday and for all upcoming updates.
9-27-2024
Training Update Completed
In yesterday training update, the training update for some players failed. The bug affected around half the players randomly. It also affected last Monday's drops, but we will not probably do anything about those, since it's half the players evenly spread around teams, therefore some will just be lucky to miss a drop.
The bug has been mostly fixed and the players who missed training have been updated with the training type and % of intensity/stamina that they had during the failed training update. However, it was not possible to use the staff that they had during the original training update, so the current staff was used instead.
The youth pulls that missed the training update received the training later on. There are also some presentational issues, which will be addressed once the most urgent fixes are done.
The affected players who were transferred in between didn't receive the update.
About last week's training, it doesn't seem to be affected so far, but we're still investigating. Once we solve this week's training, we will dig deeper into last week's.
We apologize for the inconvenience caused by this issue.
9-20-2024
Issue with Cup Matches
Some of this week's Cup matches - almost all of them in Poland, but also including a small number of matches in 23 other leagues - were affected by a bug that caused some street teams to field less than 11 players, in some cases even resulting in walk-overs. The bug has been fixed, but sadly the matches cannot be replayed. We sincerely apologize to all teams affected by this bug. However, please be aware that your players have received training as if they had played the match, and your Team Confidence, Team Spirit and formation experience were updated as usual. Players will receive this match's experience today, but you will not get a notification in case your player pop a level of experience in this match.
9-7-2024
Access Problems Revisited
This morning/early afternoon we were confronted with server issues again. This time, however, we were able to restore services a lot earlier than last week, even though we preferred this not to have happened at all. Any affected transfers have been extended by a couple of hours. We apologize for any inconvenience this may have caused you.
9-6-2024
New Leagues Open
It is now possible to sign up (if you have additional team slots available) to the new leagues, Bahamas and Rwanda.
If you are closing an additional team, there will be a temporary exception to the regular 16-week rule, which means you will be able to get a new team immediately. However, this exception is only available if you use the Stage server - everyone using a regular servers will have to wait until Monday.
If you are in this situation, either try to get access to Stage, where you will be able to sign up immediately, or wait until Monday.
Another small detail: The correct country flags will also only be available on Stage until Monday.
9-5-2024
Opening of New Leagues
The new Hattrick leagues - Rwanda and Bahamas - will open for registration on Friday afternoon, September 6, around 15:00 CET.
9-5-2024
Temporary Limit for Notifications
We need to temporarily limit the number of match notifications pushed to mobiles. We will still send notifications from the match start and match end, as well as any goals. However, missed chances, injuries, substitutions, and so on will not be sent this coming week.
The reason is that we are working on an update to the messaging service, and this work coincides with the Generation Trophies, an event that significantly increases the amount of messages. We aim for this to return to normal by next weekend.
9-5-2024
Training Delays in Hattrick International and Hattrick Anniversary Leagues
We are aware of a delay with training updates for the Hattrick International and Hattrick Anniversary leagues. This delay affected every team in the above leagues. The updates will be rescheduled for later today.
We apologize for any inconvenience this may have caused you.
The post has been edited recently so the translated version may not be complete. Therefore the original version is also shown:
We are aware of a delay with training updates for the Hattrick International and Hattrick Anniversary League. This affected every team in the above leagues. The updates will be rescheduled for later today.
We apologize for any inconvenience this may have caused you.
Edit: In addition to training updates, several leagues with team updates between 09:54 and 10:56 got affected. However, everything has been fixed and all the updates, training and team, have been finished now.
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