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System Information

The health of Hattrick as we know it

Healthy
Game engine
Healthy

Healthy
Transfer market
Healthy

Healthy
Forum
Healthy

Healthy
Infrastructure
Healthy

Healthy
CHPP
Healthy

Healthy
Mobile
Healthy

... if you experience something else, please report it.

What's up?

3-31-2021 Maintenance in Hattrick Data Center

On Tuesday, 4 June 2021, the data center that hosts Hattrick is doing some complicated maintenance on the power cords. There will be two power shut downs, the first at 7:00 CET and the second 18:00 CET. Each break will be 5 to 10 minutes long.

3-28-2021 ISP Maintenance Downtime

From Tuesday morning, 30 March 2021, our ISP provider will have a scheduled maintenance period between 01:00 - 05:00 CET (00:00 - 05:00 GMT). We can expect a service interruption of around 60 minutes during this time span.

The post has been edited recently so the translated version may not be complete. Therefore the original version is also shown:

From Tuesday morning 30-03 our ISP provider will have a scheduled maintenance between 01:00 - 06:00 CET (00:00 - 05:00 GMT) and we can expect a service interruption of around 60 minutes during this time span.

3-9-2021 Downtime - Morning of 9 March 2021

On Tuesday morning around 9:30 CET our servers went down unexpectedly. The transfer market was paused shortly after, and we worked to get the system back up again which happened around 11:30 CET. We apologize for the inconvenience and will now analyze why this happened to try and prevent it from happening again.

3-2-2021 Release Notes: 2 March 2021

The following fix has been released:

• We removed the frames you could still see on the match orders page around the player avatars.

As always we also released other minor bug fixes and improvements to improve your experience on our site.

2-8-2021 Release Notes - February 8, 2021

The following fixes and improvements were released:

• Managers will no longer place another bid when purchasing "Extra Autobid" if they already have the highest bid.

• An issue has been fixed where a manager inviting another manager through the invite link, associated with a bot team, didn't reserve the spot.

As always, we implemented other minor bug fixes and improvements to improve your Hattrick experience.

2-8-2021 New Match Times for Americas Cup and NT Daily Updates

After releasing the new World Cup format, we received feedback from several users that the Americas Cup match times were not convenient for the national coaches - that the Team Spirit update was too close to the match, which made it difficult to use the ratings predictor, and having the match (technically) on a different day (Saturday 01:00 HT Time), introduced an extra complication for U20 age eligibility.

To address these situations, beginning Week 6, all Americas Cup matches will move from Saturday 01:00 HT Time to Friday 23:30 HT Time. Also, daily NT updates (for all NT teams) will move from 00:30 HT Time to 03:30 HT Time.

We will implement the fixes next Monday. Until then, you will see the old match times.

The post has been edited recently so the translated version may not be complete. Therefore the original version is also shown:

After the release of the new World Cup, we received feedback from several users that the Americas Cup match times are not convenient for the national coaches. The team spirit update was too close to the match which made it difficult to use the ratings predictor and the technically, different day of the match (Saturday 01:00) created an extra complication on U20 age eligibility. To improve this, and starting from Week 6, we move all Americas Cup matches from Saturday 01:00 to Friday 23:30 and also the daily NT updates (for all NT teams) from 00:30 to 03:00. We will change the daily updates next Monday, but you can already see the new match times for Friday matches.

2-1-2021 U20 CC Matches Delayed in Asia-Oceania

Today's matches in the Asia-Oceania Continental Championships will be delayed for a short time as we proactively address a potential problem. We expect the delay will be less than 20 minutes.

UPDATE: Problem solved. Matches are now underway!

1-18-2021 Wrong Candidates in Office, Now Expelled

The U20 elections closed this morning, and while the election results showed on the site were correct and using the new election rules, for a short while (around 5 minutes) the wrong candidates were handed the keys to the office. This was quickly fixed, those candidates were removed and the correct ones installed, and the underlying bug fixed. We are sorry for the confusion, and for the false hope given to these managers. Having experienced a brilliant but unexpected moment of glory, they will now have to sink back into obscurity.

1-12-2021 Season Summary Email Issue

At the start of each season, managers receive an email summarizing their previous season. The current batch of emails has a bug that caused issues with the email content for the languages shown below.

English (US)
Bosnian
Türkçe
Íslenska
Ellinika
Indonesian
Belarusian
Azərbaycanca
Furlan

We will resend the season-summary emails tomorrow to managers using the languages listed above. Some managers may receive two emails - from the old and the new batch. Managers receiving both versions of the email should report this as bug to the Game Masters.

Thank you, and we apologize for any inconvenience.

1-11-2021 Election Bug Fixed

One new feature in NT elections, which began this morning, is that managers with additional teams can vote in their "adopted" leagues.

However, a bug caused most of the early "adopted league" votes to not register. If you manage an additional team and cast your vote before 11:00 HT-time, please check your candidate's page to confirm your vote, and vote again if necessary.

Thank you, and our apologies for the inconvenience!

12-8-2020 Archive Maintenance - Part 3

On Monday morning, December 14th, we intend to finish our two-year-long archive project enabling HT to store match data in the future for all stats lovers. The archive will be down from 05:00 until 12:00 (CET).

When the archive is offline, managers will not able to transfer list or see match histories for players. Also, old match data, stats, and flag collections will be incorrect.

11-4-2020 Release Notes - November 4, 2020

The following improvement has been released:

• For our simple skin users we have done some refactoring which makes things easier to handle for us as well as making it look better for you. We hope you like it too.

As always, we've also released other minor bug fixes and improvements to improve your experience on our site.

10-27-2020 iOS App Update

Today we released a new version (4.10.0) of the iOS app which includes the ability to sign up with Apple. This means we're also adding the sign-in option to the site. However, at the moment, you'll not be able to connect your existing account. Stay tuned for another big app update coming soon.

9-24-2020 Archive Maintenance Part 2

On Monday morning, September 28th, we will continue the archive maintenance that began on the 21st. The archive will be down from 05:00 until 16:00 HT-Time

While the archive is offline, you won't be able to transfer list players or see the match history for players. Also, you will not be able to see correct data from old matches, stats, or your flag collection.

9-21-2020 Archive Maintenance

We are doing maintenance on the archive today (Monday, September 21st). We have extended the downtime of archive until 16:00(CET)

When the archive is offline you will not get correct data from old matches, stats, and your flag collection.

9-18-2020 Upcoming Downtime

On Monday September 21, Hattrick will be unavailable for 120 minutes in order to prepare the backend for the upcoming seasons. The outage window will be from 5:00am - 7:00am CET. (11:00pm 9/20 Eastern - 1:00am 9/21 Eastern)

After the maintenance period, the Hattrick archive will remain unavailable until 12:00pm CET/6:00am EDT. During this period, correct data from old matches, statistics, and flag collections will be inaccessible.

8-21-2020 Release Notes - August 21, 2020

The following fixes and improvements have been released:

• Youth stadium capacity and match attendance have been doubled.
• We fixed a bug that prevented bot teams from receiving formation experience.

As always, we released other minor bug fixes and improvements to improve your Hattrick experience.

8-10-2020 Supporter Not Activated

The HT team is addressing a problem where Supporter is not being activated after a purchase or renewal, but where money has already been withdrawn from your account. If this has happened to you, please contact the Hattrick Shop staff, so we can follow up with you as soon as the problem is resolved. We apologize for any inconvenience this has caused you.

6-22-2020 Match Engine Update

Today we released the scheduled match engine update addressing the Unpredictable specialty as announced in the MyHT last week.

6-15-2020 New Youth Matches Are not Being Generated

We received reports that new youth leagues are stuck waiting for new matches. We are investigating the issue and will fix it as soon as possible, but the fix will most likely be implemented tomorrow morning (Tuesday June 16).


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