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System Information

The health of Hattrick as we know it

Healthy
Game engine
Healthy

Healthy
Transfer market
Healthy

Healthy
Forum
Healthy

Healthy
Infrastructure
Healthy

Healthy
CHPP
Healthy

Healthy
Mobile
Healthy

... if you experience something else, please report it.

What's up?

1-18-2021 Wrong Candidates in Office, Now Expelled

The U20 elections closed this morning, and while the election results showed on the site were correct and using the new election rules, for a short while (around 5 minutes) the wrong candidates were handed the keys to the office. This was quickly fixed, those candidates were removed and the correct ones installed, and the underlying bug fixed. We are sorry for the confusion, and for the false hope given to these managers. Having experienced a brilliant but unexpected moment of glory, they will now have to sink back into obscurity.

1-12-2021 Season Summary Email Issue

At the start of each season, managers receive an email summarizing their previous season. The current batch of emails has a bug that caused issues with the email content for the languages shown below.

English (US)
Bosnian
Türkçe
Íslenska
Ellinika
Indonesian
Belarusian
Azərbaycanca
Furlan

We will resend the season-summary emails tomorrow to managers using the languages listed above. Some managers may receive two emails - from the old and the new batch. Managers receiving both versions of the email should report this as bug to the Game Masters.

Thank you, and we apologize for any inconvenience.

1-11-2021 Election Bug Fixed

One new feature in NT elections, which began this morning, is that managers with additional teams can vote in their "adopted" leagues.

However, a bug caused most of the early "adopted league" votes to not register. If you manage an additional team and cast your vote before 11:00 HT-time, please check your candidate's page to confirm your vote, and vote again if necessary.

Thank you, and our apologies for the inconvenience!

12-8-2020 Archive Maintenance - Part 3

On Monday morning, December 14th, we intend to finish our two-year-long archive project enabling HT to store match data in the future for all stats lovers. The archive will be down from 05:00 until 12:00 (CET).

When the archive is offline, managers will not able to transfer list or see match histories for players. Also, old match data, stats, and flag collections will be incorrect.

11-4-2020 Release Notes - November 4, 2020

The following improvement has been released:

• For our simple skin users we have done some refactoring which makes things easier to handle for us as well as making it look better for you. We hope you like it too.

As always, we've also released other minor bug fixes and improvements to improve your experience on our site.

10-27-2020 iOS App Update

Today we released a new version (4.10.0) of the iOS app which includes the ability to sign up with Apple. This means we're also adding the sign-in option to the site. However, at the moment, you'll not be able to connect your existing account. Stay tuned for another big app update coming soon.

9-24-2020 Archive Maintenance Part 2

On Monday morning, September 28th, we will continue the archive maintenance that began on the 21st. The archive will be down from 05:00 until 16:00 HT-Time

While the archive is offline, you won't be able to transfer list players or see the match history for players. Also, you will not be able to see correct data from old matches, stats, or your flag collection.

9-21-2020 Archive Maintenance

We are doing maintenance on the archive today (Monday, September 21st). We have extended the downtime of archive until 16:00(CET)

When the archive is offline you will not get correct data from old matches, stats, and your flag collection.

9-18-2020 Upcoming Downtime

On Monday September 21, Hattrick will be unavailable for 120 minutes in order to prepare the backend for the upcoming seasons. The outage window will be from 5:00am - 7:00am CET. (11:00pm 9/20 Eastern - 1:00am 9/21 Eastern)

After the maintenance period, the Hattrick archive will remain unavailable until 12:00pm CET/6:00am EDT. During this period, correct data from old matches, statistics, and flag collections will be inaccessible.

8-21-2020 Release Notes - August 21, 2020

The following fixes and improvements have been released:

• Youth stadium capacity and match attendance have been doubled.
• We fixed a bug that prevented bot teams from receiving formation experience.

As always, we released other minor bug fixes and improvements to improve your Hattrick experience.

8-10-2020 Supporter Not Activated

The HT team is addressing a problem where Supporter is not being activated after a purchase or renewal, but where money has already been withdrawn from your account. If this has happened to you, please contact the Hattrick Shop staff, so we can follow up with you as soon as the problem is resolved. We apologize for any inconvenience this has caused you.

6-22-2020 Match Engine Update

Today we released the scheduled match engine update addressing the Unpredictable specialty as announced in the MyHT last week.

6-15-2020 New Youth Matches Are not Being Generated

We received reports that new youth leagues are stuck waiting for new matches. We are investigating the issue and will fix it as soon as possible, but the fix will most likely be implemented tomorrow morning (Tuesday June 16).

6-4-2020 Missing Global Ladder

We are facing a data loss in one of our databases and the Global Ladder, including all matches, has disappeared from the website. We are working on the data recovery process to bring everything back. We cannot give an estimate at this time as to when the backup will finish, but we will keep you updated. We apologize for the inconvenience.

EDIT: Everything should be back to normal now, except for matches that occurred prior to May 1. Those will be restored tomorrow.

6-1-2020 Transfers Extended

An unexpected downtime occurred and all transfers from 18:14 HT time were extended by 60 minutes.

5-27-2020 Match Engine Bug Fix

A bug that gave the special event "Unpredictable Own goal" to the wrong team was identified. We implemented a bug fix today to resolve the issue.

Also, the team with the greater number of Unpredictable wingers and forwards on field should receive more SE chances, but this was not occurring. This bug is now corrected.

5-22-2020 Missing Emails

Our mails are not being sent to Hotmail, Live, MSN and Outlook email addresses. We hope to resolve this by the end of next week. If you are trying to validate your email account and have been affected by this, you can validate your account with another email or with Facebook or Google.

Update 2020-05-25: The issue has been resolved.

5-22-2020 Release Notes - May 22, 2020

The following fixes and improvements were released:

• You can now write match statements for your youth matches.

As always, other minor bug fixes and improvements were made to improve your Hattrick experience.

5-8-2020 Release Notes May 4th

The following fixes and improvements have been released:

• We fixed some issues with the chat and increased the time that you can see previous messages for from 2 days to 7.

As always we also release other minor bug fixes and improvements to improve your experience on our site.

4-29-2020 New Auto-bid Rules

We are changing the auto-bid mechanics a little to give better priority to manual bidders. If you are making a manual bid and there is a max auto-bid of the same value, you will win the auction despite the fact that the auto-bid was placed earlier. You will also win the auction if you place a lower bid, and the system is unable to raise by the minimum amount required without exceeding the maximum auto-bid value.

The change is already active and has been put in place to avoid situations where existing auto-bids could be “explored” by users, without them committing to making an actual bid.


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