7-12-2016 Update on delayed matches and unknown players
The last few weekends, we had delays on matches and players without an actual player name, and the system called them "unknown players" instead.
Yesterday we spent the whole day running analysis and optimizations to try to stop this from happening again.
We're making a lot of improvements on the site in general, but mostly while matches are played, and we'll have someone online on Saturday to both see how our improvements are working out and to catch any other potential issues "live".
So, this is top priority for us now and we're doing our best to make sure it doesn't happen again.
We apologize for any inconvenience caused.