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3-4-2025
Maintenance Month
This past month, alongside new features, we've focused heavily on site performance, maintenance, and support system upgrades. While these areas always need attention, the past few weeks have been particularly intense.
For a while, web crawlers and scrapers have been placing a heavy load on the site during weekends, slowing things down for regular users. To counter this, we've rebuilt several pages to handle such activity better and added more server power—so far, with great results. The site now performs more smoothly on peak days, though we're continuing to refine this.
We've also transitioned to a new version control system. While this briefly introduced unrelated bugs, we resolved them quickly. The switch improves our workflow, so we're glad to have it behind us.
We mention all this to clarify why performance dipped recently—it was due to an overload of external requests. We’ve been tackling this head-on and will keep making improvements.
2-27-2025
System update
These days, we're moving to a new version control system for our developers. This transition will help us work more efficiently going forward and improve stability. However, as part of this transition, you may have noticed some minor bugs recently, and occasional issues may still appear over the next few days. Thank you for your patience.
2-10-2025
Performance issues
Since Saturday, we've been experiencing occasional slowdowns and brief periods of inaccessibility on the website for a few users. We're actively working on resolving the issue and apologize for any inconvenience caused.
UPDATE 14th February: We are still experiencing slowdowns and brief downtimes. Our team is working non stop to improve the situation.
2-6-2025
Youth match delays.
We are investigating an issue that is causing delays for youth matches. We will try to resolve the issue as early as possible, but no later than tomorrow morning. We apologize for any inconvenience caused.
1-26-2025
Scheduled Transfers issue
The Supporter feature "Scheduled Transfers" is currently not working, which means players are not listed on the market as planned. It is also not possible for managers to list these players manually. We hope to be able to fix the problem during Monday.
Edit: The issue was actually fixed late on Sunday.
1-24-2025
Issue in the Contender League
All four matches in the first round of the Contender League ended 0-0 in double walkovers. We are currently investigating the issue and will keep the national coaches updated as soon as we have more information.
1-13-2025
NT election results
The election results are not yet published. We are currently investigating the cause of the delay and will publish the results during the day, once the cause is identified. Our priority is to prevent similar issues from occurring in the future.
Update: Cause identified, issue fixed, results published. Congratulations to all the winners!
1-2-2025
Switch Series now available
The series swapping window is now open until Friday 3rd 23:59 (CET). Some users encountered some issues earlier today when switching series, but they have now been fixed.
1-1-2025
Issues with Preferred Series
We encountered some issues with the Preferred Series feature. These included it being accessible in higher divisions where it should have been disabled, and some teams in certain leagues allegedly being unable to switch series within the same division. Unfortunately, it's not possible to retroactively fix these problems without causing further complications, but we’re committed to resolving this issue for the next season break to ensure smoother functionality.
As a reminder, the Switch Series feature will be available from Thursday, January 2nd at 00:00 until Friday, January 3rd at 23:59 (CET). For more details about this feature, check out yesterday’s My Hattrick announcement.
12-20-2024
Issues with Arena and NT matches
We're currently experiencing issues with Hattrick Arena and National Team matches, which includes preventing orders from being sent. The development team is actively working on a solution.
Update: The issue has now been resolved. However, some delays may occur as the system catches up.
10-19-2024
Website slow for an hour
We've had a database issue that caused the site to slow down for around an hour before it was fixed. It is not a serious problem at all, but to avoid it from coming back we will need more investigation and maintenance. There is a risk that we may see the issue again this weekend, but next week we hope to solve it.
Transfers ending during that "slow period" and a few minutes later have been extended.
Edit: The issue appeared again around 1pm (HT-Time) and has been solved in a few minutes. Transfers ending during that period have been extended as well.
10-14-2024
Leadership and Experience Bugs Fixed
We have fixed two bugs, one affected coach updates and the other youth player promotions.
The first caused non-player coaches to not lose leadership over time as they normally would have done. This benevolent state of affairs (at least for the teams affected) has now ended, and all coaches will now regularly lose leadership in equal measure as their players get tired of what they have to say.
The second bug caused youth players to not always get the correct amount of experience when being promoted into the senior team. This is fixed since Friday, and for all upcoming updates.
9-27-2024
Training update completed
In yesterday training update, the training update for some players failed. The bug affected around half the players randomly. It also affected last Monday's drops, but we will not probably do anything about those, since it's half the players evenly spread around teams, therefore some will just be lucky to miss a drop.
The bug has been mostly fixed and the players who missed training have been updated with the training type and % of intensity/stamina that they had during the failed training update. However, it was not possible to use the staff that they had during the original training update, so the current staff was used instead.
The youth pulls that missed the training update received the training later on. There are also some presentational issues, which will be addressed once the most urgent fixes are done.
The affected players who were transferred in between didn't receive the update.
About last week's training, it doesn't seem to be affected so far, but we're still investigating. Once we solve this week's training, we will dig deeper into last week's.
We apologise for the inconvenience caused by this issue.
9-20-2024
Issue with Cup matches
Some of this week's Cup matches, almost all of them in Poland, but also including a small number of matches in 23 other leagues, were affected by a bug that caused some street teams to field less than 11 players, in some cases even resulting in walk-overs. The bug has been fixed, but sadly the matches cannot be replayed. We sincerely apologise to all teams affected by this bug. However, please be aware that your players have received training as if they had played the match, and your team confidence, team spirit and formation experience were updated as usual. Players will receive this match's experience today, but you will not get a notification in case your player pops up a level of experience in this match.
9-7-2024
Access problems revisited
This morning/early afternoon we were confronted with some server issues again. This time however we were able to restore services a lot earlier than last week even though we preferred this not to have happened at all. Any affected transfers have been extended by a couple of hours. We apologize for any inconvenience this may have caused you.
9-6-2024
New leagues open
It is now possible to sign up (if you have additional team slots available) to the new leagues Bahamas and Rwanda.
If you are closing an additional team, there will be a temporary exception to the regular 16 weeks rule, which means you will be able to get a new team immediately. However, this exception is only available if you use the Stage server - everyone using the regular server will need to wait until Monday.
If you are in this situation, either try to get access to Stage, where you will be able to sign up immediately, or wait until Monday.
Another small detail: The correct flags will also only be available on Stage until Monday.
9-5-2024
Opening of new leagues
The new Hattrick leagues (Rwanda and Bahamas) will be open for registration on Friday afternoon, September 6, around 15 CET.
9-5-2024
Temporary limit to notifications
We need to temporarily limit the amount of push notifications that goes out from matches to mobiles. We will still send notifications from the match start and match end, as well as any goals. However, missed chances, injuries, substitutions and so on will not be sent this coming week.
The reason is that we are working on an update to the messaging service, and this work coincides with the Generation Trophies, an event that significantly increases the amount of messages. We aim for this to return to normal by next weekend.
9-5-2024
Training delays on Hattrick International and Hattrick Anniversary League
We are aware of a delay with training updates for the Hattrick International and Hattrick Anniversary League. This affected every team in the above leagues. The updates will be rescheduled for later today.
We apologize for any inconvenience this may have caused you.
Edit: In addition to training updates, several leagues with team updates between 09:54 and 10:56 got affected. However, everything has been fixed and all the updates, training and team, have been finished now.
8-31-2024
Transfers have been extended
The transfer market were closed between yesterday morning and this afternoon, due to the access problems of Hattrick.org. With these problems (mostly) solved, we are opening the transfer again. Given that this is the last league round of the season, we needed to strike balance between extending deadline by many hours (to ensure the market finds the right price for the player) and still in time for the last league round of as many leagues as possible. For this reason, transfers have been extended in such a way that most of them have deadlines tonight between 20 and 24 CET. This gives teams a chance to bid for players, as well as a chance for managers to buy back players they no longer want to sell. We know this might not be the ideal solution for some of you, but given the circumstances, we think is the better way to handle it for the majority of teams.
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